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Rated 4.4 out of 5 by 86 reviewers.
Rated 5.0 out of 5.0 by weekend get away Very nice clean guest rooms. Up to date furnishing. Friendly staff. Very close to shopping centers and a lot of dining choices. We will stay here again and again. September 14, 2014
Rated 5.0 out of 5.0 by Consistent Stay We've stayed at this property six or more times over the last two years. Many of the staff members are the same as in 2012, which is a great thing. The location is good, but there is highway noise with its proximity to I10. Overall, the hotel is very nice. The rooms are clean, but are beginning to show their age. The only issue this trip was at breakfast one morning when the server could not keep up with the demand. There's only one person working, and she was not the usual one, who is very efficient. The pool and hot tub area are clean, and worth the trip. September 4, 2014
Rated 5.0 out of 5.0 by Great experience This hotel is one that I would recommend to others. It was clean and comfortable, and the service was great. I travel to El Paso multiple times per year and will definitely continue to stay at this hotel. September 2, 2014
Rated 4.0 out of 5.0 by Resent stay in El Paso Good service and the hotel easy accessible from the freeway and to the mall. September 1, 2014
Rated 5.0 out of 5.0 by Great stay on Gateway I visit the El Paso area every 6 months for my job and always stay at this Holiday Inn. The staff is very friendly and even recognize me when I arrive. That is pretty cool in my book. The rooms are nice and quite even being as close to I-10 as the hotel is. I would recommend it to anyone who stays in the El Paso area for business or leisure August 30, 2014
Rated 5.0 out of 5.0 by Great Stay Will stay here again and I will let my friends traveling to El Paso also know about my stay. August 21, 2014
Rated 5.0 out of 5.0 by EL Paso, TX HIE Being a relatively new hotel, everything met or exceeded my expectations. The staff was very eager to meet my needs as everything was provided upon request. Check in was a breeze, less than five minutes. Complimentary breakfast was fresh and hot. Beds were very comfortable with a choice of pillows. Internet access was easy and fast. August 18, 2014
Rated 4.0 out of 5.0 by Excellent Location Ok so I am on a roadtrip with my sister and niece. Heading from Houston to Los Angeles. This is the second night of our trip. I always look for Holiday Inn Express when I travel. The majority of them have nice new beds / fridge & microwave and an excellent hot morning breakfast. I had never been to a HI Express that did not have a fridge & Microwave. One of the reason's I stay here. I need a fridge for medication I take. Well we check in to this hotel, get to our room and no fridge or microwave. I send my sister down to ask why because I had never rented one without only to be told I would have to pay more for a room with a fridge & microwave. In all my travels I had never been told that at a Holiday Inn Express. But in order to change rooms and get the fridge I had to pay about $30 more dollars than quoted to get what I thought was standard at the Holiday Inn Express. For that I was dis-appointed. I have to say though if shopping is your thing it has a zillion restaurants and stores surrounding this location. August 16, 2014
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