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Rated 4.2 out of 5 by 59 reviewers.
Rated 3.0 out of 5.0 by Not to shabby The staff was helpful, the rooms were clean, but the AC/Heat was either super hot or super cold when you came into the room. 1st time I walked in the thermostat was set to 86 and the room was boiling. I had to turn the AC on while it was 30 degrees outside. Next time the AC was off when I came into the room and it was 55 when I walked in. The heat/air takes forever to actually get a decent temperature for the room. The only other thing was the key cards. They seem to deactivate for little to no reason everyday. I had to that just stopped working... so I would get to my floor try my card only to have to go back down and have them fix it. That was my biggest issue of the whole experience. Overall though, the rooms are nice, the entire TV/Desk setup is great, so many options, really up to date. WiFi was excellent most of the time. Beds were clean and well kept, firm mattress. Water pressure very low for showers. November 21, 2014
Rated 5.0 out of 5.0 by New and Winter This was a new property. So, everything looked and felt new. The weather was cold and the ground snow covered. The staff worked hard to keep the entrance free of snow and mud. Everyone did a commendable job. November 19, 2014
Rated 5.0 out of 5.0 by Comfortable bed Parking was a problem because of the number of vehicles. Additional parking is needed. November 11, 2014
Rated 5.0 out of 5.0 by O Great stay. Pricing could be re-evaluated but was not too bad for the area. November 2, 2014
Rated 3.0 out of 5.0 by New Hotel but unhelpful desk staff The hotel desk staff was the least helpful and apologetic we've experienced at any of your hotels. We printed out directions to the hotel from their website but neither the map nor description were accurate.We did take the correct I-40 exit and called the hotel but they couldn't tell us how to get there from a half a block away. No apologies when we checked in. They then assigned us a room with different accommodations than we had confirmed and told us we had reserved them too late even though we had done so several months before.We had to insist repeatedly before they would make a change. Again, no apologies. The room was ok but the bowl sink was high for my wife and the temperature control wasn't good. October 12, 2014
Rated 5.0 out of 5.0 by Clean room and comfortable bed Clean and comfortable rooms, good breakfast, little disappointed that there was no happy hour in evening. October 11, 2014
Rated 5.0 out of 5.0 by Nice comfortable and quiet place to stay The Hotel is very nice and the staff very friendly. I was there for work and would not hesitate at all staying there again. This location is right in the heart of where there is a lot of work activity going on. There were workers staying there and I found the hotel was very accommodating to all. October 11, 2014
Rated 5.0 out of 5.0 by Great Experience Holiday Inn Express is my favorite place to stay when I travel. This property was by far the most modern, well cared for place that I have stayed. It was located near restaurants, gas stations and other stores. The staff was very pleasant and helpful. I loved staying here. October 9, 2014
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