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Rated 4.3 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by I left a suggestion, but the manager did not contact me My disappointment was based on the lack of contact by the manager when I left a detailed suggestion for the hotel, and asked that she contact me. She did not contact me regarding my suggestion. However, I am not certain she received my suggestion! Later I learned she would return from vacation, and immediately relocate to Austin. IMO, that is no excuse. If the manager was interested in the hotel, whether remaining there or moving on, she would have encouraged a discussion. I found that the manager "talks the talk, but doesn't seem to walk the walk"! The individual who claimed to become the manager had promised to follow-through with my suggestion, but apparently his word means little to nothing in this instance. I expect integrity when an employee or an individual makes a promise. That speaks volumes about management. August 25, 2015
Rated 4.0 out of 5.0 by Nice and comfortable Nice clean room. High humidity in the area made for quite a few de-humidifiers in the rooms and hallways. Not an interruption or noisy. Very quiet. Had to leave before the breakfast service, but the nightly pancakes from 8-12 worked out great. August 25, 2015
Rated 5.0 out of 5.0 by THE place to stay in Elgin, TX Parking for an 18 wheel truck, Several good restaurants within walking distance. Friendly helpful staff. Clean comfortable rooms. What's not to like. August 23, 2015
Rated 5.0 out of 5.0 by great service great bed pillow awesome the staff great service great easy access to stores and food very clean just had a very great experience keep up the great work to all August 18, 2015
Rated 3.0 out of 5.0 by Business Travel Overall the hotel was nice. Fairly new and comfortable. My only complaint is the cleanliness of the rooms. I reserved two rooms and the both had issues. Upon arrival my bathroom had a dirty towel with makeup on it and there was no complimentary coffee in the room. The other guess room had a roach in the bathtub. This room was changed, only to find that the new room had a wet and sticky floor. The guest changed rooms again and was satisfied with their third room. August 17, 2015
Rated 5.0 out of 5.0 by Clean Excellent service and clean room and guest room. Food was very well maintained. August 10, 2015
Rated 5.0 out of 5.0 by The best Super -friendly staff and great service. They served tea and Cookies in the lobby all evening long, too! August 5, 2015
Rated 5.0 out of 5.0 by Friendly Staff and comfortable rooms Great stay with family-like atmosphere. They made cookies and had tea available in the lobby. That is so different. It was better than being at home! August 5, 2015
  • 2015-08-28T11:18:56.334-05:00
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