Rated 4.4 out of 5 by 71
Rated 5.0 out of 5.0 by JCB23 Clean and quiet
Clean and quiet. Courteous Staff. Clean eating area. Elevators were quick and in a good location.
December 16, 2014
Rated 5.0 out of 5.0 by Johnell1 Elgin stay
Good price, nice staff! No issues with the hotel. Breakfast was good!
December 13, 2014
Rated 5.0 out of 5.0 by Jerome12 comfortable bed great staff
good location, good bed, great staff, food was good at breakfast time,
December 12, 2014
Rated 5.0 out of 5.0 by wmseeds Clean and quiet, good breakfast
Room was clean and quiet. Front office staff was friendly and efficient at check in. Breakfast was really good and the attendant kept bringing in fresh food and cleaned tables quickly after guests left.
November 30, 2014
Rated 4.0 out of 5.0 by neo4906 great hotel
Love staying with holiday inn. This location is perfectly located. The staff is welcoming and the hotel looks and feels like an amazing place to rest.
November 27, 2014
Rated 3.0 out of 5.0 by Mixed Martini Fantastic main staff - tired rooms
- grounds and common areas are well maintained.
- room furniture was in good condition
- mattress and pillows very comfortable (and I have a sensitive back)
- AC/heat and kitchenette were clean and working well.
- towels and sheets crisps and clean.
- Staff is exceptionally friendly and helpful, it really stood out, especially the manager and Samantha at front desk.
- Other parts of the hotel are starting to look very tired: paint and plaster is cracking, carpets are worn out, my bath tub had a cheap quick fix, toilet ran all night, my friend had quite a bit of mold in the bathroom and a broken fan.
- in the passages and most rooms there is the smell of stale nicotine mixed with some chemical "air freshener" - something unusual to me since most of N.A. and Europe do not allow smoking in public areas anymore.
Can't really comment on the breakfast: I do not eat "boxed" food or eggs and meat (there were fresh bananas), but I believe the many options offered are standard American choices. Bread products were stale, but coffee was always fresh and plenty.
November 21, 2014
Rated 5.0 out of 5.0 by MJ and MK Friendly staff and clean rooms
We enjoyed our stay and would visit this location again.
November 19, 2014
Rated 5.0 out of 5.0 by Gator4 Great staff
One of the friendliest staffs that I've encountered at any of your hotels. Samantha was particularly accommodating and helpful!
November 14, 2014