Rated 4.4 out of 5 by 86
Rated 5.0 out of 5.0 by Kennymc Friendly and clean
The room was very clean and the staff very friendly. Bed was comfortable and choice of pillows was nice. Highly recommend
March 26, 2015
Rated 4.0 out of 5.0 by kezy91 Good value in Austin area
Good value in Austin area. The room is kinda old, and has a strange smell. Otherwise it is a nice stay.
March 22, 2015
Rated 4.0 out of 5.0 by Gib48 Billing?
This is our favorite place to stay when we go to visit our grandkids near Austin. It seems like they have under gone some kind of change. We checked in about 4:30pm on 3/13/2015 and checked out on 3/15/2015. For some reason and no one could explain, we were billed for a "No Show" on 3/13/2015 and a normal bill for 3/14/2015. We were told that management would contact us but we haven't heard anything yet. It also seemed like they stopped stocking the breakfast bar at 9am. So choices were kind of slim after that. This will continue to be our place to stay but hopefully they will work through issues.
March 19, 2015
Rated 5.0 out of 5.0 by renfaire Great staff
The staff and facilities were lovely. The hallways were being painted and the fitness room equipment appeared new. The only downside to our stay was that we could hear the people in the rooms above us and next to us. To be honest, I believe that has more to do with another guest's awareness of surroundings and less to do with the hotel/staff.
March 18, 2015
Rated 4.0 out of 5.0 by Roadhog549 Elgin
Staff are generally excellent. One bad experience, soiled an, otherwise, excellent the 3-day stay. After having been gone all day, I arrived back to my "dirty" room at 9:00 PM. The hotel staff was not able to get my room cleaned at that late hour, so they gave me a couple of clean towels.
I didn't ask for anything, but good-business would indicate that an apology and some consideration was due. Neither were offered.
March 18, 2015
Rated 5.0 out of 5.0 by Snake-Eyes Great stay under poor conditions
I booked a room for an overnight stay so I could attend a funeral In Elgin, Texas. From start to finish it couldn't have been any easier. The staff, room, and all accommodations there were great, as expected. That's why we always stay with Holiday Inn when we can. Thank You for making my stay so pleasant. Awesome staff at this location.
March 12, 2015
Rated 1.0 out of 5.0 by Unhappy SAM No Internet
No Internet and front desk did not assist, other than to say they would look into it and call room back, But they never did call back. Parking was Terrible. Way over priced for area and value.
March 11, 2015
Rated 5.0 out of 5.0 by mjks stay at Holiday Inn Express
This was our second stay in 6 months, both occasions were for parent funerals. The staff was most gracious on both visits.
March 9, 2015