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Rated 4.2 out of 5 by 72 reviewers.
Rated 4.0 out of 5.0 by Trip with Grandsons Stayed here thinking it was closer to Hershey Park than it was, so I think the price was way too high for location. Room was very comfortable and with the fold out sofa we had enough room for five people. The lady at the front desk was not friendly and we never did see her smile, say welcome, come back and we felt that it was a burden on her to just check us in. Management should do better at hiring friendly people for their front desk, for that reason alone we would think twice before staying there again. August 18, 2014
Rated 5.0 out of 5.0 by great place I travel for a living and this is one of the best holiday inn expresses that I have stayed in. Great value..great staff and nice rooms. August 17, 2014
Rated 4.0 out of 5.0 by Great People at the Front Desk Check in late and the front Desk staff was friendly cheerful and did what ever thy could to meet my needs. Thanks Elizabethtown! August 14, 2014
Rated 5.0 out of 5.0 by Family stay - sleeping well and playing hard. Great HIE, The staff is super accommodating and the bedding is wonderful. What a great nights sleep we all got and were able to start our day with a hearty breakfast in the great room. We would stay again. August 12, 2014
Rated 4.0 out of 5.0 by Decent value, poor room layout All in all, staying at this Holiday Inn Express is a decent value. Rooms are clean, staff is friendly (mostly), good breakfast in the morning, fresh coffee all day/night (and cookies at night too) all at a reasonable cost. The only issue I have is the layout of the rooms (perhaps it was just my room). The bathroom sink isn't in the bathroom at all. Instead, it's out in the main part of the room. No divider, no privacy. So when you're brushing your teeth, or shaving, or putting on makeup, you're doing it in front of everyone in the room. The bathroom only has a toilet and tub/shower. Quite odd and something I didn't care for. But other than that, everything else was fine. If that wouldn't both you, then you'll like everything else about the place. August 11, 2014
Rated 5.0 out of 5.0 by Excellent staff Our stay was very relaxing. Staff did a great job and were very helpful. Breakfast was excellent for a hotel breakfast. Mnay choices. Only negative was that the room had a musty oder. July 16, 2014
Rated 4.0 out of 5.0 by Great Breakfast The Desk Reception person was very helpful. We needed to do laundry, and her directions were AWESOME! Breakfast was delicious. Only thing missing...a refrigerator in the room. July 14, 2014
Rated 5.0 out of 5.0 by Great value The room was so very comfortable and quiet. We were able to relax and continue on with our trip. The breakfast was terrific and plenty to go around! July 7, 2014
Rated 2.0 out of 5.0 by smelly room This hotel is the only one in Elizabethtown and therefore can charge a premium price. However, the hotel is definitely not a premium property. The room smelled very musty with a hint of urine. I would not stay here again. July 7, 2014
Rated 5.0 out of 5.0 by comfortable bed, clean room I booked this room on line and did not know anything about the hotel, I was pleasantly surprised. It was clean and looked new. Breakfast had many options hot and cold. Check in was easy and so was checkout. Also the lobby had coffee, tea and fruit available at all times. Staff was friendly. June 23, 2014
Rated 5.0 out of 5.0 by Very thoughtful staff! I come to the Holiday Inn Express to visit my mother who is a resident at the Masonic Village in Elizabethtown. I am always treated like family and feel safe and secure! Thank you to all! June 11, 2014
Rated 5.0 out of 5.0 by Love this hotel The breakfast bar is the best and I really enjoy the exercise room. However, I think the cost of the room was high, but it was probably because it was E-Town College graduation that weekend. May 23, 2014
Rated 5.0 out of 5.0 by Elizabethtown Staff was very pleasant and helpful. recommended several local restaurants for dinner May 3, 2014
Rated 4.0 out of 5.0 by passing thru Passing thru PA and found this IHG property as a good stopping point. Staff was very friendly and informative about the area. The hotel was going thru some remodel that is req'd. Overall clean comfortable hotel. Rooms somewhat dated but clean. March 7, 2014
Rated 5.0 out of 5.0 by Excellent Employees My husband and I were recently staying at the hotel due to a problems with our apartment . The staff was vey accommodating and helpful. We really appreciated the fact that people still have compassion for others who may be in difficult situation. The manager and her team at the Elizabethtown hotel are not only very professional but also wonderful persons. Bob and Monika March 7, 2014
Rated 5.0 out of 5.0 by Great Stay Clean, confortable room, great breakfast and super staff February 27, 2014
Rated 4.0 out of 5.0 by joe at front desk was great! Joe could not have been more helpful and accommodating. Our only downside was that some of the rooms smelled like smoke. yuck. that's a BIG problem. work out room weak. A pool would add so much! February 26, 2014
Rated 2.0 out of 5.0 by Not luxurious, but does the job The hotel and room were fine, but the information on the website makes it seem like there is much more to the property than there actually is. I ran into a big problem because the website said there was a "business center" with printing, but what I found was a single computer in the lobby with no printer. This was a problem for me since I had planned to print important presentation notes once I arrived and was unable to do so. If you need a clean bed to sleep in, this is a fine place, but don't expect anything more, regardless of what the website says. January 19, 2014
Rated 3.0 out of 5.0 by smoking everything was great ,, except there is NO smoking in rooms,, would be better if there was a section of rooms for smokers after all we have rights to January 12, 2014
Rated 4.0 out of 5.0 by Great Staff Last minute booking due to flight cancellation. Staff was very accommodating and friendly. Room was clean, but was very warm. Had to turn on the AC while it was 40 degrees outside to cool it off and then wake up in the middle of the night to switch to heat due to dated climate control system. Bang for the buck was not very good, especially with no pool onsite and a very limited fitness area. January 4, 2014
Rated 4.0 out of 5.0 by Great staff We were there for an out of town wedding with about 20 people total. The staff was very helpful, super friendly, and went out of their way to make it a great time for all. January 2, 2014
Rated 4.0 out of 5.0 by Wedding Weekend Booked two rooms for a wedding in Elizabethtown and was very pleased with the location. Rooms were very clean although the layout of the bathrooms was strange...sink not in the bathroom but next to the closet in the room. Also bathroom was very small. Beds were comfortable. Breakfast was very good. January 1, 2014
Rated 5.0 out of 5.0 by The best!!! I stay in Holiday Inn Express hotels all over the country. I'm usually there for extended periods of a month or more. I seldom take the time to write reviews. However, I felt obligated to take the time to say that Rose & all her staff are simply the best. They really know how to take care of people & make you feel at home. December 24, 2013
Rated 5.0 out of 5.0 by Friendly and comfrtable visit The Staff was very friendly and the room was comfortable. We had a quiet evening which is what we wanted. December 3, 2013
Rated 3.0 out of 5.0 by LED lights and bathroom sink in the bedroom. There is a "bathroom" sink in the bedroom and the LED light on the electric outlet really annoyed us while we were sleeping. We had to put the towel over it and we also had to put the pillow in the front of microwave oven because of its LED light. The service was pleasant and people were nice, but LED lights and the sink in the bedroom are factors. November 27, 2013
Rated 5.0 out of 5.0 by Great Staff! Everyone was very friendly! My fiance and I had a blast just being there. The location is a little out of the way had to take a cab everywhere we went, which wasn't that easy due to the fact Elizabethtown itself doesn't offer cab so had to go out of Lancaster. Over all I would totally recommend to anyone, enjoyed every minute of my weekend! November 7, 2013
Rated 5.0 out of 5.0 by Home away from home!!!! I come in to visit my mother at the Masonic Village several times a year and each time I stay at this hotel. They honestly treat me like family and I always feel welcome. Thank you to all of the staff and administration!!! This hotel is A # 1 in ALL areas! October 26, 2013
Rated 2.0 out of 5.0 by weekend stay we stayed over a weekend only place we could find that had a room available. Friday it was loud hard to sleep. The room smelled not so clean. It was way over priced for the what you got. October 25, 2013
Rated 3.0 out of 5.0 by Pretty standard Needed a place in Central PA for a night since Harrisburg was event/conventioned out. The hotel smells brand new still and is clean and comfortable. Location is right off a highway, but for a college town there's a definite lack of a good restaurant experience. Wish the desk clerk had sent us to Hershey. Overall, the hotel offered adequate accommodations. October 18, 2013
Rated 5.0 out of 5.0 by Very friendly This was our first time at this Holiday Inn Express, but we will definitely stay there again. We had to check in a little early because of a wedding and the staff did everything to see that we were checked in our room and on our way to the wedding. The room was clean. The breakfast had a wonderful variety of food. October 16, 2013
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