Rated 4.4 out of 5 by 142
Rated 5.0 out of 5.0 by socalzgirl Nice Stay, Clean Rooms and Friendly Staff!
We were in town for a wedding in the area and the hotel was perfect. From the moment we came in the front desk staff were super nice and checked us in right away. Coming in from an 8 hour drive it was nice to get to our room quickly. The room itself was very clean and spacious. It had everything you could want from a clean refrigerator to a clean microwave and large TV. There was a baseball tournament (teams) staying at the hotel but we hardly heard anyone. If kids were running around yelling in the lobby the front desk immediately put a stop to it in a nice way, telling the parents and children to keep the noise down as it was passed 9pm.
Overall if I am ever in the area again I would stay here. Great Holiday Inn!
September 24, 2014
Rated 2.0 out of 5.0 by traveling teacher not a valued IHG member
Due to travel difficulties I needed a last minute room so I booked an IHG king room at the hotel on their computer in the business center because the clerk told me he could not book a rewards night.
I was told by the desk clerk that they had a king room and the reservation system on the computer said a king suite was available. When I got to the room it was a two queen bed room. He did nothing to fix the problem when I got to the room and called the desk. He then told me that is what they had. I was too tired from delayed flights to contest the change. I really just needed a place to sleep and continue my travels but the lax attitude was not appreciated.
I was not greeted as an IHG member nor offered any of the services or amenities. He obviously knew I was one since I was using reward nights.
This is not typical of Holiday Inn Hotels
September 24, 2014
Rated 5.0 out of 5.0 by irishjudy Very comfortable - need work on breakfast
Was an extremely nice stay. Everything was clean and dress and staff was exceptional. Noise level was very good due to the configuration of rooms. Work needed on breakfast area - eggs were not very good - think they were powdered. Would stay here again. This was my 3rd year here for a family reunion.
September 18, 2014
Rated 5.0 out of 5.0 by Dustin1313 My Recent Stay
Everything at this hotel is excellent. This was my second stay at this location and I have not been disappointed. Highly recommend!!!!
September 15, 2014
Rated 4.0 out of 5.0 by Scoopz Great place to stay in Elk Grove
Stayed at hotel for business. Since I was there with many colleagues we obviously wanted to do a little drinking at the end of the day. This hotel was ideally situated for that; many restaurants within walking distance, including a micro brewery across the street. Hotel was very clean and quiet. The staff were awesome, very polite, professional and helpful. The only downside was the continental breakfast. I don't usually expect much from these and this one was better than some others, but it was still a little disappointing. I think if they replaced the useless pancake maker with a waffle maker it would be much better. Overall, a good place to stay and I would stay again.
September 14, 2014
Rated 2.0 out of 5.0 by Gupta Clean Towels and sheets, comfortable pillows
I was thoroughly disappointed with the cleanliness, staff attitude and not to mention quality of breakfast served.
September 14, 2014
Rated 5.0 out of 5.0 by Elkgrove Nice stay at nice hotel.
This is a good quality hotel at just the right price. Everything was enjoyable from check in to check out. The only sad part came at breakfast when the pancake maker was broken. Pancakes would have really tied it all together. Definitely recommend staying here though.
September 12, 2014
Rated 4.0 out of 5.0 by Laddddy Clean basic hotel
The people at the front desk were were very friendly and helpful.
September 11, 2014