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Rated 4.4 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by Great Service, Great Staff Stayed 2 nights, will stay again when in the area. clean rooms, good breakfast, helpful staff August 9, 2013
Rated 5.0 out of 5.0 by Overall nice hotel We stayed two weekends here and they were very accommodating to us. The hotel is very nice and clean. I would stay there again. August 4, 2013
Rated 4.0 out of 5.0 by Comfortable Stay Very family-friendly oriented hotel. I will look to stay at an HI Express anytime I travel, you can count on comfortable rooms, and the breakfast. August 4, 2013
Rated 5.0 out of 5.0 by Comfortable Beds This is a lovely hotel. It is very nice and clean. The beds are comfortable and breakfast is great. I like staying here when I travel to Elk Grove. I definitely recommend this hotel. July 20, 2013
Rated 5.0 out of 5.0 by My stay Accommodations and staff were superb! I highly recommend this hotel to anybody visiting the area. July 17, 2013
Rated 2.0 out of 5.0 by Not Pet Friendly AT ALL!!! We found the room online at the website for Holiday Inn Express and said we were traveling with our pets. Booked our room making sure that the it was marked as having 2 pets. When we got to the hotel, we were then informed that there would be a 60 dollar charge per pet that was non-refundable. The only thing the staff would say is that it is company policy and they could not do anything. Apparently it was an increase from 30 dollars and the new rate took effect this summer. The website for Holiday Inn express does not mention anything about fee's. So I finally paid 120 dollars for my pets to stay while the room it's self was less than that. I will NEVER stay at a Holiday Inn Express again and probably not even at a Holiday Inn. Room was nice but not very easy to get to (confusing lay-out). Did not eat breakfast since I just wanted to leave. July 13, 2013
Rated 5.0 out of 5.0 by Breakfast, clean rooms & comfortable beds Breakfast every morning was very helpful with our 2 kids (6 &4yrs). Outdoor pool was fantastic. Clean rooms on the 3rd floor easy access by elevator and/or stairs. July 9, 2013
Rated 5.0 out of 5.0 by Friendly atmosphere The initial check in and greeting set the tone for the entire stay. Just the right amount of friendly without being overbearing. I had some problems (user error) in printing my boarding pass, and the young lady on duty at check in courteously and efficiently solved the issue. The room itself was clean, the bed was so comfortable, the linens were fresh and clean, the room was quiet and the stay was entirely enjoyable. Thanks for a great stay. July 9, 2013
Rated 5.0 out of 5.0 by Nice hotel Excellent staff...clean, neat lobby and rooms were large and well kept. July 8, 2013
Rated 5.0 out of 5.0 by everything about this hotel is great! we have stayed here three times in the last two years and have nothing but praise for the service, cleanliness and appearance of this hotel. . .my grandchildren love the pool and the cinnamon rolls! July 4, 2013
Rated 5.0 out of 5.0 by Very Nice Hotel This was great hotel. Lots of restaurants in walking distance. Very quite in the rooms. June 28, 2013
Rated 5.0 out of 5.0 by Great Place Great place.. sets the standard for other Holiday Inns to live up to.. June 19, 2013
Rated 5.0 out of 5.0 by elk grove very polite personal. very nice place to stay. good location. June 16, 2013
Rated 5.0 out of 5.0 by Very nice accomodations, and courteous and helpful staff If the opportunity presents itself for me to be in Elk Grove for another stay, I'll definitely pice this Holiday Inn Express! June 7, 2013
Rated 5.0 out of 5.0 by Great service The employees at this hotel have been so welcoming and accomodating. They all deserve some kind of "recognition" by the management of this hotel. Throughout my stay, they have not done anything to disappoint me and my family. In fact, each employee, who I have encountered, went beyond their 100% customer service expectation. The breakfast buffet's great! Especially, when you're travelling with kids. My kids enjoyed their breakfast daily. The rooms are comfortable and clean. Although, adding some bright colors would be a bit more "welcoming"----but, this could just be my preference, since I do prefer "bright colors" :-) Also, very close to the shopping center and restaurants and FREE PARKING! I will definitely stay at this hotel again, if ever, I'm in Sacramento. June 5, 2013
Rated 5.0 out of 5.0 by Clean, comfortable hotel with professional, friendly staff Hotel and staff are top notch! I travel a lot and this hotel experience ranks with the best. May 6, 2013
Rated 5.0 out of 5.0 by The staff was great . Very comfortable room Your local golf course listing is out of date. many of the phone numbers were not accurate. April 12, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable One of the best Holiday Inn properties I have stayed at. April 10, 2013
Rated 4.0 out of 5.0 by Comfortable Stay Overall a nice place to stay but there were several sports teams staying there. It would have been nice if there were all placed in one wing of the hotel to keep the noise level down versus being spread throughout the hotel. March 30, 2013
Rated 5.0 out of 5.0 by Great Stay!!!! Checking in and out was super with friendly and efficient staff. Room was clean, comfortable and quiet. Generally check out early and don't have breakfast.. Had breakfast and it was outstanding with many choices and well maintained. March 11, 2013
Rated 2.0 out of 5.0 by Room on 2nd Fllor We checked in on Saturday night at around 9pm. There was just one employee at the check in desk. He was on the phone with a customer. Quietly waited for 10 minutes before he was done with the phone. No eye contact. No greet. No: I'll be with you shortly. Doesn't seem to be the too friendly type...or maybe not properly trained. Checked into a room on the 2nd floor. The room was nice and clean. Only problem there is a whole wing of rooms that are right above the banquet rooms below. I could feel the vibrations of the subwoofer. It was like a constant pumping sound. Wanted to see if there were other rooms available but there was a softball or soccer conference in town with parents and their kids....oh well...i guess I won't be staying here ever again. March 10, 2013
Rated 5.0 out of 5.0 by Best HI in Sacramento I have stayed at this HI Express in Sacramento about 400 nights in the past 10 years. This crew runs a great hotel. It is consistently very, very clean. The rooms are a little bigger than the typical new HIE. The staff is really friendly, especially the front desk crew, and they treat me well on each visit. They are consistently the 2nd least expensive in the Sac area, but are the nicest IHG accommodations in the area behind the Staybridge in Natomis, which is generally $50 to $60 per night more expensive and generally full, especially for last minute stays. Surrounding the hotel is a newer part of Elk Grove that is safe and unusually clean for the City of Sac. There are all the familiar chain restaurants within a mile or so and there is easy access to the 99. Thanks for doing a consistently great job!!! JH March 6, 2013
Rated 5.0 out of 5.0 by Great Hotel It was my first stay at this Hotel. I stay at Holiday Inn's whenever possible. Tha staff was fantastic and the room was great. I will stat there whenever I go to Sac. March 4, 2013
Rated 5.0 out of 5.0 by excellent service and very professional but also friendly We were always greeted as we entered or left. Comfortable bed, clean room and a joy to stay there. CClose to all services. February 27, 2013
Rated 3.0 out of 5.0 by I stay here on each business trip to Sacramento but have never left a review I stay at this Holiday Inn Express when I am in Sacramento on business. I feel that the price compared to other Holidays is so much more expensive....I guess that is because it is located in California....sorry everything is MORE expensive in California. So if Holiday knows the customer HAS TO PAY MORE because they are located in California.....what extra can you OFFER the customer to "even" the playing (paying) field? February 18, 2013
Rated 4.0 out of 5.0 by Great Location I enjoyed staying at this property; great location great selection of restaurants within walking distance. I would recommend and would stay again if in the area! The coffee at the breakfast area could be stronger, too much like tea. Possibly a two choices of coffee may be able to satisfy guests. As with other properties a better selection of HD channels would be an improvement. February 17, 2013
Rated 2.0 out of 5.0 by Stay just ok Every Holiday Inn I have stayed at has been above excellent until our stay at this motel. We flew in from Wisconsin, arriving at midnight to find a party going on in one of the rooms down the hall from checkin couter. The doors were open at the party room with the music extremely loud thumping all the way down to the check in counter. There were people hanging out all over in the front lobby leaving no where for my disabbled mother to find a seat while I checked us in. Thank goodness our rooms were quiet and excellent. But in the morning, the breakfast area had all the same people at breakfast. We could not get in to get food, and once again my mother had nowhere to sit. She had a walker and no one offered her a seat. Maybe it's not the motels fault. Maybe the people of Elk grove are just a little uncaring to the elderly, But it ruined our short stay on our long trip home. February 7, 2013
Rated 5.0 out of 5.0 by Excellant service, very clean rooms, great location for dining. This was my first time staying here. I don;t have anything negative to say about this hotel. The buffet is great the rooms are great, just a very enjoyable stay . February 5, 2013
Rated 5.0 out of 5.0 by Our home away from home A wonderful staff that always makes us feel welcome for our family visit to Elk Grove. We are thankful for the friendliness of Patricia (Sweetpea) and all her kindness. February 4, 2013
Rated 4.0 out of 5.0 by Nice and clean hotel Located in a great area with plenty of other services around. Room was clean and updated. Chase lounge very nice to relax and flat screen TV a plus. We would stay there again. January 19, 2013
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