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Rated 4.3 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 great enjoyed my stay and the frienliness of the staff nice location right off free way January 5, 2013
Rated 5.0 out of 5.0 by TLSDE1 Excellent HIE with very good value for services received. Good food service available and additional excellent restaurants in very close proximity (walking distance). Would recommend to anyone in a heartbeat. December 31, 2012
Rated 4.0 out of 5.0 by Internet Concern First of all I love your location, your staff is very good, your rooms are clean and comfortable. However, I stay at your Hotel for business and your internet connection no longer allows me to logon to my Corporate VPN. This is a big issue for me because as I said, I stay at your Hotel for business purposes. Therefore, it is doubtful I will continue to use your Hotel. Just so you know, I will recommend your hotel to people I know, but I will inform them of same issue. Thank you very much. December 22, 2012
Rated 2.0 out of 5.0 by Disappointed There was some misunderstanding about the room number and someone checking out of my room. I found this out after my key would not work. Despite the DO NOT DISTURB - RESTING sign, housekeeping went in the room based on the information about "checking" out. The disappointing part of the situation was that even though it was obvious that someone was still in the room and had not checked out based on all the equipment, clothes and toiletries on the counter and yet housekeeping made the bed, cleaned the bathroom and moved my things around. It would have seemed that housekeeping would have left everything in place and the hotel had a contact number. It was just alittle troublesome knowing someone had been in the room when I requested quiet. December 11, 2012
Rated 5.0 out of 5.0 by Always home when in Sacramento area I was so impressed that the house keeping staff had the time to be with family on Thanksgiving, by cleaning from 8:00 am to 2:00pm. I will continue to book at this hotel each time I am in the area. Great place to stay. November 28, 2012
Rated 1.0 out of 5.0 by Expectations met...with a smile Great service.....Front desk personnel always ready to serve with a smile, greeting etc.... November 23, 2012
Rated 5.0 out of 5.0 by Very comfortable bed and excellent service I really enjoyed this weekend even though I had to work doing the day but the night was all mine. I had an excellent time in the Sacramento Area and The Elk Grove Holiday Inn Express was the icing on the cake. Thanks Great Job November 16, 2012
Rated 5.0 out of 5.0 by Great Service Thanks for accommodating my family and myself during this difficult time. We felt welcomed and were very comfortable. October 25, 2012
Rated 4.0 out of 5.0 by Beware the dripping trees... I stay at this particular Holiday Inn Express whenever I visit my dad in Elk Grove. The staff is always welcoming, the rooms always clean, the beds always very comfortable. Unfortunately this past weekend I chose to park in the spot nearest my room and unknowingly under the drippiest tree on the planet. When I went out to my car in the morning it was completely covered with thick, brown, sticky splotches. Sadly I had left my windows cracked and the sap had dripped on the interior inside as well as down the crack of the windows. I promptly informed the male employee at the front desk and he replied, "The world is full of dripping trees....don't park under trees." All I wanted was to suggest they post a notice near the exit doors that several of the trees surrounding the building were extremely drippy and to avoid those parking spots. Live and learn. October 12, 2012
Rated 5.0 out of 5.0 by Great Room, Super Service! I was in Sacramento for a family gathering and it was easier to stay in a nearby hotel. The amenities and comforts that I found at this facility will certainly have me coming back. My room was spacious, very clean and well appointed. The breakfast was amazing! I found everything I needed, and found that if I had forgotten anything, such as my toothbrush, the hotel would have provided that for me as well. There was coffee anytime I wanted in the lobby, fresh cookies available in the afternoon, fresh apples if I needed a quick snack. I felt not just like a number, but like a very valuable guest. I know that next time there is a family reunion, I will certainly be coming home to my Holiday Inn Express, Elk Grove, East! Thank You! October 5, 2012
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