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Rated 4.3 out of 5 by 119 reviewers.
Rated 2.0 out of 5.0 by My first room had large beetles in it The first room I was given had what seemed to be an infestation of large beetles in the top of window treatment. When I called down to the front desk about this after finding about 5 at 2 am the person said he was unable to give me a new room until the next day and attempted to instead kill the beetles with a rolled up newspaper while standing on a chair. Needless to say this was pretty ineffective. The fact I had to pay to stay in this room for a night was unacceptable. The front staff the next day did swiftly give me a new room for the next night though. October 13, 2014
Rated 5.0 out of 5.0 by Friendly and helpful Had a very comfortable stay. Staff was very nice, helped a great deal in getting us all close together. Even allowing us to switch rooms after we checked in. October 9, 2014
Rated 4.0 out of 5.0 by Friendly staff and comfortable rooms We only stayed her one night but would stay again if we are ever in this area again. The rates are very reasonable, the rooms are spacious, the beds are comfortable and the staff is very friendly. The free breakfast is outstanding, many choices to choose from. Good hotel. October 9, 2014
Rated 4.0 out of 5.0 by comfortable bed...great service Last minute decision to attend the Notre Dame vs Stanford game. Sharon at the front desk was able to accommodate us with this last minute reservation.All the staff very helpful and nice. Little problem with the water pressure taking a shower. Great stay... October 8, 2014
Rated 5.0 out of 5.0 by Great place to stay Enjoyed every aspect of our stay in this hotel. Would definitely stay there again. October 8, 2014
Rated 1.0 out of 5.0 by NOISY AND SMOKEY SMELL ROOM HAD A VERY STRONG SMOKEY ODOR HAD TO OPEN WINDOWS TO AIR OUT. THE SCREEN ON THE WINDOW WAS RIPPED AS WE WERE ON THE BOTTOM FLOOR DID NOT FEEL COMFORTABLE KEEPING THE WINDOW OPEN. VERY NOISY AT NIGHT COULD HEAR EVERY FOOT STEP ABOVE US. HOLE IN THE CEILING ROOM VERY OUTDATED NOT MAINTAINED. FRONT DESK WAS VERY CORDIAL AND POLITE. October 6, 2014
Rated 5.0 out of 5.0 by Consistently clean and relaxing I always stay at IGH hotels, specifically Holiday Inn and Express. I like the smell they inject into the air, the Holiday Inn Brand smell lol. There's often cookies/chips for guests, it's awesome. I like that it's comfortable, always clean, and nothings usually ever broken. Standard fridge/microwave, fresh towels. I would recommend anyone to stay here. September 14, 2014
Rated 4.0 out of 5.0 by comfortable room the room was comfortable and clean. area quiet. service of staff and breakfast was good. September 10, 2014
Rated 5.0 out of 5.0 by great place for the irish Stayed for a ND game / great place , awesome breakfast September 10, 2014
Rated 5.0 out of 5.0 by The best Hotel out of 5 others nearby If you want to stay at a hotel where the staff actually cares. In the winter the rooms are warm and comfortable. They serve an excellent breakfast and has accommodated my early morning start before 6:00 am. This hotel is my first chalice out of many that I have stayed at. An excellent role model for others. September 10, 2014
Rated 5.0 out of 5.0 by Staff always smiling and making stay comfortable. Staff always there to make the stay pleasant. Rooms were exceptionally clean. September 9, 2014
Rated 4.0 out of 5.0 by Good Choice The hotel was good quality; easy access off toll road; and close to my work. Lots of restaurant choices nearby. September 6, 2014
Rated 5.0 out of 5.0 by Great service and comfortable bed When we first walked into the hotel we were greeted by friendly staff. Every time we came down to the lobby, each employee talked to us and asked if our stay was enjoyable. They also asked if our room was in need of anything. We enjoyed the quality of the beds in our room as well as the choice of soft or firm pillows. The room was spacious as well. September 2, 2014
Rated 4.0 out of 5.0 by Clean and easy Stayed here for a Notre Dame football weekend. Right off the toll road, great breakfast, quiet room, OK pool for the kids to unwind in and a fast exit in the morning. I've stayed here before and definitely will again. September 2, 2014
Rated 4.0 out of 5.0 by Nice right off the 80 This is a great place to stop that's relatively safe off the 80 September 1, 2014
Rated 5.0 out of 5.0 by My last stay I have ben at this location a few times and totally it is top shelf. Each time they care to remember me with all of us just because they really care to give us real service and an enjoyable stay. August 27, 2014
Rated 1.0 out of 5.0 by Scary Experience I have stayed at Holiday Inn Express hotels all over the country over the last 15 years as a Platinum IHG Member. This is the first time I have had such an experience. The hotel was run down, dirty, out of date, with hastily repaired holes in the walls, had an unpleasant odor and a 'garden tub' in the bedroom that must have been from 1978 given its unkempt nature. The room I was assigned initially was not cleaned before we were given the key, and needless to say after the hassle of trying to get a new room, we were late for the function that took us out of town. The only saving grace of this Elkhart, IN HIE was the attentive staff person Keppy, bless his heart for doing the best with what he had! I won't return or recommend however. August 27, 2014
Rated 4.0 out of 5.0 by comfortable bed and good size room. the room was a good size with a comfortable bed. It was quite and the decor was up to date. The staff willing changed my room so my cousin and I could be close together. I was there for a family reunion. I would definitely stay there again if I'm in the area. August 26, 2014
Rated 5.0 out of 5.0 by Elkhart Met all our expectations. If in Elkhart again we'll probably choose this hotel contingent on competitive pricing, August 16, 2014
Rated 4.0 out of 5.0 by Nice staff I had a nice quiet stay at this hotel. Room was clean and pleasant. I would stay here in the future. August 13, 2014
Rated 4.0 out of 5.0 by Clean, adequate Room was clean and comfortable. Outside hall noise was a problem with drinkers coming in during the middle of the night. Front desk staff could step up their friendliness and project more of a welcome. August 12, 2014
Rated 4.0 out of 5.0 by Friendly staff and quiet rooms Had a clean, quiet room. Comfortable beds, great water pressure, and cookies and coffee in the lobby when we checked in. Very friendly staff. Could use more accessible outlets near the bedside table. August 11, 2014
Rated 5.0 out of 5.0 by Nice Hotel Friendly staff and very good service. Great Location August 7, 2014
Rated 5.0 out of 5.0 by Great Service and Easy Stay Very easy to check in and get to room. Excellent customer service and a semi-decent breakfast in the morning. August 3, 2014
Rated 5.0 out of 5.0 by Helpful staff Our stay was excellent. The staff recommended good places to eat. July 30, 2014
Rated 4.0 out of 5.0 by Nice place I was traveling through on business and stayed here a few days. Very nice place very quiet rooms even with the place packed with baseball boys in for a tourney. I would definitely stay here again July 29, 2014
Rated 4.0 out of 5.0 by Good Value Although the footprint is on the small side for Holiday Inn Express, the room was clean, comfortable and functional. Staff was terrific, very pleasant and helpful. July 23, 2014
Rated 5.0 out of 5.0 by comfortable bed and service comfortable bed and service was good, people very nice and helpful. The final bill was wrong, but was corrected immediately when brought to their attention. July 21, 2014
Rated 3.0 out of 5.0 by Dropped the ball, this time Beds were very comfortable and the bedding was clean and soft. Pillows were nice. Bathroom had no shower curtain and old soap in the shower caddy we did not notice this initially because we checked in very late and did not notice until the next morning. We had an event to attend and pressed for time so we just did a sink wash. When we went to the front desk to alert them about the issue, the desk was unattended for awhile, so we left Upon our return, we did inform the front desk staff and they offered to correct the problem and the front desk manager did apologize, profusely. When we got into the room the shower curtain was in placed The towels had a rough feel to them. Noticed dust behind the head of the bed We usually don't have a problem when we stay at Holiday Inn Express, but this location did not meet the standards that we are accustomed to having Location and sleep comfort was very good, just clean the bathrooms better July 17, 2014
Rated 4.0 out of 5.0 by Only drawback The only thing I would improve is the bathroom lighting. Light bar location leaves a shadow on one side of the face while shaving. July 16, 2014
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