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Rated 4.3 out of 5 by 105 reviewers.
Rated 4.0 out of 5.0 by Helpful Staff The friendly receptionist was very helpful by taking the time to find my Rewards Club number on the system (which I had forgotten) and writing it out on a reminder card. All the staff we met at breakfast offered us a friendly 'good morning' also. We will definitely stay here again if in the area. April 30, 2014
Rated 5.0 out of 5.0 by Excellent Place to stay when visiting family We had an excellent experience staying at this Holiday Inn Express. The rooms were clean and well stocked with what we needed. The staff was superb! The girls at the front desk were pleasant, helpful and were always smiling and greeted us everytime we walked by, it was like we were family. If we had any type of questions, they were there to help us get the answers. We would definitely recommend staying here is you are in need of a great place to stay. We will be back in the very near future. April 28, 2014
Rated 5.0 out of 5.0 by Very Clean Room Stayed in Elkhart for a family reunion. We always try to stay at a Holdiay Inn Express because of the consistent quality. This location is very clean and well maintained. Staff was very friendly and accomodating. I will definitely stay here again. April 24, 2014
Rated 4.0 out of 5.0 by Nice place to stay in Elkhjart This is one of the nicer hotels to stay at when in the R.V Capital of the World! Friendly staff, nice location right off the Toll Road. Places to dine and have a cocktail within walking distance. Breakfast is pretty run of the mill, nothing exceptional, but it is clean and well supplied at all times. April 20, 2014
Rated 5.0 out of 5.0 by Wonderful accommodations Great place to stay. I will stay here each time I have occasion to visit! April 9, 2014
Rated 5.0 out of 5.0 by Great stay, will be back Have really good stay at Elkhart in Good breakfast choice & great staff April 6, 2014
Rated 3.0 out of 5.0 by Facility Property appeared a little more run down than the HI Express properties I've stayed at in the past. Hallways a bit nicked up and worn. The pool area was okay, but the hot tub was covered up with patio furniture on top of it. The room was clean, and comfortable so our individual stay was fine. I guess I just expected a little better overall appearance for the overall facility. We booked 12 rooms that night 3/22/2014) and the other familes comments were similar. Probably not quite the value we expected for the price, but not too far off. Woudln't have taken much to hit the mark! March 26, 2014
Rated 5.0 out of 5.0 by Clean and staff very helpful Keppy and Sharon went out of there way to help me. I had made reservations at the south motel. There were able to help me get it changed. They went out of they way to make my stay great. I didn't get my business done till late the next day so I went back there because of how well I was treated before heading on east the next day. I will always stay there when I,m in there area. March 16, 2014
Rated 5.0 out of 5.0 by The staff was AWESOME! Our stay was great at this hotel and it was the staff that stood out. They were very friendly and welcoming during check-in and during the stay. We had reserved a rollaway bed for our room and another guest was using both of their stock when we checked in. The manager borrowed on from the hotel next door and had it to our room in less than 30 minutes. Also, during breakfast the staff made sure there was plenty to eat. Several times they brought out fresh hot items that we requested. I would definitely stay at this location again! March 15, 2014
Rated 5.0 out of 5.0 by Great facility, wonderful staff We only stayed in Elkhart one night, but had we needed to stay longer we certainly would have stayed at your hotel. Highly recommend you. March 11, 2014
Rated 5.0 out of 5.0 by Great Stay I told the front desk clerks how i have stayed in alot of hotels and they are the only ones that greets me as a club member and offers bottle water and snack no matter how many times i stay there they still tell me where things are at and what times things happen GREAT MOTEL AND STAFF March 9, 2014
Rated 2.0 out of 5.0 by PUMP OR FAN MADE NOISE AND VIBRATIION i arrived from PA on a cold Monday evening approx 10:30 PM. I was put in room 219. I stayed here because I would need a good nights rest for my trip back to PA. The first thing I noticed was the hall light in the room was flickering and very annoying if you had in on. Next I tried to use the TV but could not figure out how to set the remote. No instructions on the sheet listing the stations. Had to call down to the desk and have someone come up and get it working. He said he would have maintenance check the light the next day. When I settled in to sleep I would hear a pump or a fan come on for a little while then shut off. It made the room vibrate and was disturbing. I got very little rest. The man at the front desk discounted the room. He said maybe on my next stay I should ask for a room at the end of hotel and not that room. I was up early. Breakfast was ready and was fine. It was not crowded. Food choices were good. I will give this hotel another chance because the staff was understanding and courteous. Location was convenient and near a lot of restaurants. March 8, 2014
Rated 5.0 out of 5.0 by Great stay & staff We had good sleep & nice breakfast Thank you for such a wonderful stay March 7, 2014
Rated 3.0 out of 5.0 by Bonus Points I asked for bonus points, rather than a water & snack, and was told that I would get 250 bonus points. First, I thought that all Inn's offered a standard of 500 bonus points. Second, I don't see where I got any bonus points for this stay. March 2, 2014
Rated 5.0 out of 5.0 by Great Stay Front Desk girls night and morning were very nice and helpful great place to stay Greeted me as a member offered bottle water & snacks February 23, 2014
Rated 5.0 out of 5.0 by Great Experience - Reasonable Cost Every thing was great !!!! For the value you can't beat this Holiday Inn Express. The manager was extremely helpful and very nice. I will stay at this location every time I'm in the area. I recommend this HI Express to everyone... February 21, 2014
Rated 5.0 out of 5.0 by Manager goes beyond expectations We have stayed here several times and always found everything nice. New management tries to make sure every guest is pleased and and has a relaxed time. The facility was taken over by hockey teams which made for lots of challenging situations but management did all they could to mitigate issues. The staff goes out of their way to recognize PC members, even if not Gold or elite status., something we found lacking at the other 7 sites we stayed at on this trip. Everything is very clean and the breakfast area is well stocked and neat. The new owner and his staff are much more friendly than the previous owner. We had to stay over an extra day due to weather conditions and they were able to accommodate us with no problem. February 20, 2014
Rated 5.0 out of 5.0 by Great place to stay. Close to everything easy to get to! The staff make this a great place to stay. Good cookies too! February 3, 2014
Rated 5.0 out of 5.0 by Great Service I've always stayed at this hotel when in the South Bend area. The reason is the friendly staff and the last stay they preformed exceptionly great. I happened to leave my lap top battery charger in my room upon early departure. Contacted them at 2pm asking them to mail overnite. It arrived at my house at 11:30 the next morniing. Can't beat the service! Thank you January 20, 2014
Rated 3.0 out of 5.0 by Hallway was warner than my room? I stayed the week when the arctic freeze hit the US, when I walked into the room it was as cold inside as it was outside. The room did not heat up till the next night (the temperature in the hall was warmer than my room). The next day there was no maid service at all NOTHING? The only bright spot to my stay was the assistance and concern that I received from the night shift person Laura. January 12, 2014
Rated 5.0 out of 5.0 by Great Service, Aging compared to other HIE's The Property is very clean, staff excellent. Only problem (if you want to call it that) is that if you are used to the excellence and quality of Holiday Inn Express brand you will note that this property is probably the oldest looking one you have been in. HIE has built an excellent brand and I am sure hotel much like this were the start of that. My guess is that it is probably scheduled for update. January 9, 2014
Rated 5.0 out of 5.0 by Clean hotel Love the hotel stay. Very nice front desk staff & clean place. December 28, 2013
Rated 4.0 out of 5.0 by Very nice fromt desk people Thing I liked is that the breakfast was ready at the time they said it would be and even a little earlier which is great in my case. December 13, 2013
Rated 5.0 out of 5.0 by quiet room We have stayed here several times over a 3 year period…always friendly service, usual breakfast choices, IHG recognition, easy to find location off the toll road. November 17, 2013
Rated 5.0 out of 5.0 by Great Hotel Stayed here for ND - S. CAL weekend this October, 2013. We were greeted and checked in by a very courtious gentleman. The entire staff all weekend was very upbeat and paid attention to detail... from the front desk, the morning breakfast and the housekeeping. Rooms were very clean, fresh towels and soap everyday. I would reccommend the hotel very highly. October 23, 2013
Rated 4.0 out of 5.0 by Average Holiday Inn Express Hotel was okay, breakfast area was tiny and very little room to sit and eat. October 21, 2013
Rated 4.0 out of 5.0 by Breakfast Breakfast hours start at 6, however the night staff do not even start to set up the morning breakfast till 6:05. It will finally be ready at 6:30. This is my only bad remark for this hotel. October 7, 2013
Rated 5.0 out of 5.0 by Very nice staff This hotel is not fancy, but the room was quiet, the bed was very comfortable, and I slept like a rock. I was particularly impressed with the man who set up the breakfast. I came down at the end of the service time, and he made sure I knew I could still get any food I wanted. He was sincerely concerned that I was satisfied with my breakfast options. October 7, 2013
Rated 5.0 out of 5.0 by Great service! It was a busy Notre Dame weekend but the staff was very courteous and helpful. The room was comfortable and clean and the breakfast offered many choices. Great weekend. October 3, 2013
Rated 4.0 out of 5.0 by All In All Good Stay... Great Service! Truthfully i would describe my stay at Holiday Inn Express in Elk Hart, In As quite ordinary. Although i would describe a few aspects as above average, there were a couple of discrepancies i have that stole from my overall approval. For instance my room was very nice, spacious, comfy, and contained every amenity necessary for ultimate relaxation; However the cleanliness of the room was held to question after finding a empty beer bottle probably mistakenly over looked under the overhang of my bed. I also noticed some dark smudges on the shower curtain and on the bathroom floor that brought a sense of wonder. Whether or not these discrepancies are worthy of being noted or not i thought they deserved a little attention. Now on a positive note, the attendant at the front desk was extraordinary! Above everything else being acceptable and average, he made the stay worthy of praise. He was respectful, kind, and more than helpful in every way without hesitation or mention of need. Keppy is a stand up gentleman worthy of recognition! September 29, 2013
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