Rated 4.3 out of 5 by 158
Rated 4.0 out of 5.0 by Neckstiff Fine place to stay
Breakfast is good and the staff are attentive. One problem was the advanced booking which did not migrate over to the desk in time and there was some confusion, but the night auditor cleared it up.
January 25, 2016
Rated 3.0 out of 5.0 by Nanaof5kids Not up to usual standards
We stay here because of the pool. Wanted to let our grandchildren swim, but the pool was closed on a weekend. Seemed like an odd time to clean it. Also found bugs in one of the rooms we were in.
January 10, 2016
Rated 5.0 out of 5.0 by jake0224 Friendly Staff
The staff is extremely friendly I love the experience of my stay I plan to stay in the future quite often when I am in the area for business.
January 10, 2016
Rated 4.0 out of 5.0 by Charah1 Comfy quiet and good location
I am a Spire member and used some points to stay here while we waited for the birth of my grand daughter. Two of the 7 nights we stayed the room was not cleaned or the beds made. We were usually out of the room by 8:30 or 9:00. Not much of a deal but still a point.
The staff were all very nice and helpful. We planned on going swimming with my grandson, but the pool was closed for cleaning. The older lady with the white hair in the breakfast area was extremely nice and very good and what she does. The other lady that worked the breakfast area on the weekends had an attitude and was not very pleasant always mumbling under her breath. Overall the stay was enjoyable and comfy. I look forward to staying there again as my kids live in the area (Elkhart and Goshen) which makes this a perfect place to stay when visiting. Thanks you for your hospitality. I'll be back!
January 6, 2016
Rated 5.0 out of 5.0 by Abreak4U All in a day.
I went through on business and needed to stay an extra day due to ice on the roads. An upgrade to a jacuzzi suite with some pizza and the stay seemed to be great. Thanks for good break.
January 2, 2016
Rated 1.0 out of 5.0 by Cam23 Unfortunate issues
At first glance property seems to be well within the I CG Hotels standards. It was unfortunate that our room was below par. These items should be able to be fixed easily! The easy chair was missing from the room, just an empty space next to the pole lamp where it would normally be. The cover to the heating/ac unit was dangling from the unit, there were several dead dried up bugs on the window ledge (looked like they worn metal shield) dust on the headboard that I could draw a X marks the spot and the binder in the room for information was torn and tattered. Upon checkout I showed front desk pictures, she apologized and said she would add points to my account for the issues. So far I have not seen the points, could be busy due to holidays. The pros; very quiet, comfortable beds, good breakfast and pleasant staff throughout.
December 29, 2015
Rated 4.0 out of 5.0 by 1212121212121212121212121 n/a
everything was great. i will stay there everytime i am in elkhart, in
this is only place my wife wants to stay
December 20, 2015
Rated 5.0 out of 5.0 by Abreak4U Last second decision.
Great place to stop after a long flight. Hoping to make it back soon. Thanks.
December 4, 2015