Rated 4.3 out of 5 by 136
Rated 2.0 out of 5.0 by Scotech54 Ok stay, but not what we expect from HIE
First thing we notice, is the location is less than ideal for an HIE, not near an Interstate exchange, but located behind some vacant retail sites, pavement to and from the location off the public street was in dire need of attention, potholes, rough unsealed pavement, upon check-in we were informed we could not use our normal membership card that always in the past allowed us a reduction in the room rate. The next morning I went to the lobby to get a cup of coffee, and to my dismay, was told they were out of creamer for my coffee, not very organized or prepared for a hotel operation. The morning we were checking out, we were surprised that our receipt was not placed under our guest room door as normal, and had to ask for the receipt at the front desk. Overall this was just not the experience we have grown accustomed to while staying at the HIE.
September 2, 2015
Rated 1.0 out of 5.0 by teazertim dump
this place is dirty and not maintained at all cant believe they are allowed to fly the Holiday Inn Express Logo.theyre answer to people who mention the problems is to block youre phone from being able to call them for reservation!!
August 31, 2015
Rated 5.0 out of 5.0 by My Little Friend Great
Clean....friendly knowledgeable staff.....good breakfast bar....good location...reasonable price in comparison to others...would stay here again in the future.
August 28, 2015
Rated 5.0 out of 5.0 by Rob810 Great customer care
Staff was very polite, friendly and helpful. Breakfast was awesome.
August 25, 2015
Rated 5.0 out of 5.0 by Gemsiem A Nice Surprise
I was pleasantly surprised by this Holiday Inn Express. The driveway from the road leading back to the hotel was in need of a lot of repair and the aesthetics were horrible, but the parking lot itself was fine. Entering the lobby, it was beautiful, clean and spacious. The Staff was extremely friendly and check in was quick and simple. I was pleasantly surprised that there was an elevator so I used my stroller to help get everyone/everything to my room on the 3rd floor. The room itself was very neat, tidy, well-decorated and VERY SPACIOUS! I thought the space in this room to move around was the best feature about it. I haven't been in a hotel room with that much space to move around in for this price, ever. Maybe never.
August 24, 2015
Rated 3.0 out of 5.0 by Snowfall Good value for the money.
Tried this HI because others were full closer to I80. Staff was polite, knowledgeable and friendly. Hotel on guest floor needs to be cleaned big time and spruced up. It would be smart for this location to connect with a restaurant chain for the building lot next door. The immediate area is lacking in dinning choices. No fridges or microwaves in room.
August 24, 2015
Rated 5.0 out of 5.0 by antiques42 Great amenities for the price!
Liked the water and towels in the gym, great breakfast, pancakes in the evening. Comfortable beds and pillows.
August 21, 2015
Rated 5.0 out of 5.0 by nancyl13 comfortable bed
good hotel and a liottle pricey but good breakfast
August 19, 2015