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Rated 4.6 out of 5 by 7 reviewers.
Rated 5.0 out of 5.0 by Great rooms and breakfast The room was large with plenty of space to walk around, had a comfortable chair with ottoman, a very comfortable king-sized bed, and was very well lit. The breakfast had lots of choices, both hot and cold. Facilities looked very new and/or very well maintained. One of the nicest hotel rooms I have ever had. May 2, 2013
Rated 5.0 out of 5.0 by Enjoyed the stay! Very nice place to stay. Easy in, easy out, very comfortable! March 22, 2013
Rated 4.0 out of 5.0 by great staff The room was good. The staff was great. I had stink bugs in my room and requested a diffirent room and after that all was great. The bed was comfortable, room coffee was good and the room was very clean and spacious. March 6, 2013
Rated 5.0 out of 5.0 by Overall enjoyable Stay Good Price, nice room and no issues. Would stay there again. February 4, 2013
Rated 5.0 out of 5.0 by Outstanding Service We chose this hotel to conduct a wedding at for my daughter. The meeting room was on the second floor. The staff made an effort to provide me with three rooms in close proximity to the meeting room, which we had rented for the occasion. The staff was very helpful and insured that our stay was comfortable and secure. The wedding was beautiful and went off without a single problem. I applaud the staff for thier genuine concern for our happiness during our stay. The hotel is relatively close to shopping and restaurants that we needed during our stay. I highly recommend this hotel to any one visiting the area. January 4, 2013
Rated 5.0 out of 5.0 by Very helpful i travel weekly for my employer, so I see many new faces, hotels, and towns. I want to compliment the staff at Holiday Inn Express in Elkhart, IN for being the best in the business for what you do. Thank you. December 14, 2012
Rated 3.0 out of 5.0 by Good stay with one annoying exception Arrived very late, the gentleman was polite and checked me in efficiently. The hotel was in good condition overall. Exercise room has no resistance equipment or weights, and you have to go to the front desk to get the little key to start the treadmill, which I thought was strange. The cardio equipment worked fine. The only extremely annoying exception to an otherwise decent stay was on my last night. I was working late and went downstairs for some coffee at maybe 10:30pm. I asked the woman at the front desk whether there was any coffee. She replied that "If there is any, it will be by the breakfast area". STRIKE ONE - there should always be coffee, and they should know this. I proceeded to check, and there was none. I informed her that there was no coffee there - she responded with a slight shrug. After waiting several seconds for her to respond, I said "Do you think you could make some?". She responded "Well, coffee is really only available during breakfast, so...." STRIKE TWO - she should have offered to make some, and CERTAINLY not been snotty when I asked her to. I got a bit irritated and said "Look, I stay at these hotels all the time, and there is always supposed to be coffee". She then sighed and replied "It will take about 10-15 minutes to get ready." I said "Ok, thanks" and went back to my room. I came down about 20 minutes later, and there was coffee. She stared directly at her computer (was she really so busy? There were no other customers there and it was 11pm). So I poured a cup, and as I walked by I tried one last time to be nice, maybe she was having a bad night and sometimes a kind word helps. As I walked by I said "Thanks a lot, I appreciate it". She acknowledged my existence with only the slight head motion, never taking her eyes off the screen. STRIKE THREE - this woman needs to be fired. All of the other employees from front desk, breakfast bar, and room service were great, by the way. But this one bad apple spoiled the bunch and made my last night annoying. There is another HI Express a bit North of this one, and I will stay at the other one next time I am in the area. October 21, 2012
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