Rated 4.7 out of 5 by 45
Rated 5.0 out of 5.0 by NicNas Wecoming Staff and Very Clean
The hotel is so clean and the staff was extremely friendly. The breakfast was delicious. One of our favorite parts was meeting Brenda. What an amazing person!!! She was so kind and helpful to my family and to everyone that she encountered. This Holiday Inn is very lucky to have her on staff!
December 5, 2013
Rated 5.0 out of 5.0 by IceRN07 Comfortable stay with excellent service
Rooms were very clean. Comfortable beds with choice of pillows. Front desk staff was very friendly and helpful. Definitely recommended for your Polar Express adventure. Just 2 walking blocks away with small town free activities.
December 4, 2013
Rated 5.0 out of 5.0 by Shadylady1 Holiday Inn Express in Elkins, WVa
The room was spotless, the bed was clean and comfortable and the breakfast was excellent. We had a great experience at the Elkins Holiday Inn Express and the folks working there were helpful and friendly.
December 2, 2013
Rated 3.0 out of 5.0 by BettyZ Room Availability Problem
I brought my grandson to Elkins for the Polar Express experience. That experience would have been enhanced if we had been able to get into the hotel before 3:00. (It has been rare that I've been unable to do this other places--even busy ones.) Other people were waiting for rooms as well. The problem is that I had paid in advance for 2:30 reservations at the Railway Restaurant before our 5:00 train ride. My grandson needed to change into his pajamas and I did not want to bring our stuff into the hotel afterwards in the dark and rain. I'm sure the hotel is benefiting big time from the Polar Express, so from my point of view, it was hard to understand why rooms couldn't be ready earlier than 3:00 (the parking lot was almost empty). Finally, at about 2:45 the lady at the desk offered a 2 queens instead of the reserved king bed. Even then, we missed about 1/2 of our meal time and entertainment at the Railway Restaurant. The only saving grace was a nice man at the hotel desk that night was more than happy to help put batteries in a toy for my grandson's train. And I will say that the hotel room was clean.
November 26, 2013
Rated 5.0 out of 5.0 by tripper8 great service
the staff was very accomidating. very impressed. I came to see my daughters soccer game and the staff went above and beyond to allow the girls to stay in their rooms until 4pm.
November 5, 2013
Rated 5.0 out of 5.0 by Sarah131 excellent stay
The Holiday Inn in Elkins is a great place to stay when visiting the area. The staff were very helpful and friendly. The room was very clean and in perfect order when we arrived. The hotel is also ideally located just across from the American Mountain Theater. When you are in town, you have to see the show! We would recommend the hotel whenever staying in the Elkins area.
November 3, 2013
Rated 5.0 out of 5.0 by Kalervo Excellent location and comfortable room
A place to stay when visting Elkins. Excellent location when driving into the mountain area.
October 31, 2013
Rated 5.0 out of 5.0 by Wallace99 Comfortable bed, great service and location.
Located next to several activites such as American Theater, Train ride through the country side and down town resturants.
October 3, 2013