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Rated 4.6 out of 5 by 163 reviewers.
Rated 5.0 out of 5.0 by Nice hotel a nice hotel close to downtown. I have stayed here several times. January 19, 2015
Rated 5.0 out of 5.0 by Clean, comfortable and worth the money. Staying at the Elkins, WV location was beyond our expectations! We checked in on Christmas night and were delighted with our front desk person. He was both polite and well informed on the city. He went out of his way bringing up questions such as could we use more pillows, coffee etc. invited us to partake of peanut butter cookies his wife had made and put out for the guests. We found the room met everything for our tired weary bodies from traveling all day. December 30, 2014
Rated 2.0 out of 5.0 by So-so for a Holiday Inn Express Service was good but rooms seemed worn, outdated and in need of an upgrade--ugly. Rooms seemed like what I would expect from a truck stop hotel. Bathroom had harsh lighting with no separate switch for the fan, which was loud and annoying. Pool and work out areas need the same upgrading. December 28, 2014
Rated 5.0 out of 5.0 by Great place to stay! I would highly recommend staying at the Holiday Inn Express in Elkins, the staff was very helpful, polite, and personable. My family and I was greeted wen we walked in and when we exited. Breakfast was great. I will definitely stay here again. December 24, 2014
Rated 5.0 out of 5.0 by Beds very comfortable Breakfast excellent &hotel very very clean hotel smell very clean December 23, 2014
Rated 5.0 out of 5.0 by Great Hotel Great staff, clean and comfortable. Loved the warm cookies made for everyone in the evening. December 19, 2014
Rated 4.0 out of 5.0 by Enjoyable Experience The location of the hotel is perfect if you are in Elkins to ride the Polar Express. I would recommend that you request a room looking out at the depot because that adds to the excitement of the Polar Express trip. This was our second stay and again, the swimming pool was just absolutely too cold for our daughter to enjoy a swim. She was only able to play in the hot tub. Luckily we were the only ones there at the time. Mattresses and pillows were very comfortable. However the room was very dark and there was no way to leave the bathroom light on without having to deal with loud exhaust fan. Definitely will have to take a night light when we return. Excellent full breakfast! December 15, 2014
Rated 3.0 out of 5.0 by All clean and friendly but noise level at this Hotel was very very poor, it was freezing outside and our room could not be kept cool enough....food for breakfast included to much sugar items and not enough for diabetic or children; only choices were hard boiled eggs, their idea of an omelet was a folded over egg with cheese, the French toast was horrible - tasted like cardboard, only other option for kids was cereal and it was all the sugary kind; outside of their oatmeal. I have stayed at other Hotels in the area that were far better. December 12, 2014
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