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Rated 4.6 out of 5 by 52 reviewers.
Rated 5.0 out of 5.0 Nice place, late pool hours Helpful staff, warm cookies at night, pool open til 11pm, perfect temperature. Had some morons in the room next to ours going in and out with the deadbolt out, at 7am. People, move as a family. Don't let your demon spawn stroll back and forth, in and out of the room, letting the door slam every time! February 13, 2014
Rated 5.0 out of 5.0 by excellent staff This is the second time I have stayed at this hotel. Both times my experience has been excellent. I have checked in late both times and left early so I cannot comment on amenities such as pool but rooms have been clean, bed has been comfortable and more important, at least to me, room temperature has been excellent for sleeping. I highly recommend this hotel January 2, 2014
Rated 1.0 out of 5.0 by Wrong Type Of Room I had made reservations in advance for a room with King bed and Jacuzzi tub for my wife and I. We were celebrating our 20th wedding anniversary while visiting my daughter at Davis & Elkin's College. I had a nice bottle of wine and candles for us to relax in the Jacuzzi tub that night. The problem was that when we arrived and checked in the clerk at the desk informed that our room was taken and they had no other room with a Jacuzzi tub. I told him that I had made reservations in advance just to have this particular room and even said that yes he did show that in his computer. He informed me that some construction worker had decided that he needed to stay additional nights and the clerk did not want to make him switch rooms. I have stayed at a lot of Holiday Inn's over other hotel chains and have never had this happen to me before. I travel all the time for business and I am a gold card member. Now I will have to re-think about staying with Holiday Inn's going forward. Had the hotel called me and told me that my room was not going to be available I could have stayed down the street at another hotel. Because of the fact that it was late and we were tired from our travel we reluctantly went ahead and stayed at this location although I was and am still not happy. So may not get what you ask for!!!! December 23, 2013
Rated 5.0 out of 5.0 by Accommodating staff Very congenial personnel. We were at least a half hour early for check in and was allowed to immediately check in since our room was ready. Room was great, and especially the shower. Delicious breakfast with attendant keeping items stocked as soon as they ran out. We stayed there about six months ago and will definitely stay there the next time we are in Elkins. December 19, 2013
Rated 5.0 out of 5.0 by Great Experience! Staff was very friendly and welcoming! Hotel was clean - including rooms, pool, hot tub, and breakfast area. Complimentary breakfast was very nice. I would definitely recommend this hotel! Thank you for such great hospitality! December 17, 2013
Rated 5.0 out of 5.0 by Great value,and friendly helpful staff. Everyone at the hotel was very friendly and helpful, the room was ultra-comfortable and the kids loved the pool and hot tub. Also convenient was how close we were to great restaurants, all within walking distance. So if your staying in or near Elkins there's really no better choice. December 14, 2013
Rated 5.0 out of 5.0 by Great service and comfortable rooms !! The two rooms we had were spotless clean,beds very comfortable,breakfast was very good and staff very friendly and helpful. On the morning of checkout my wife and I became ill and couldn't check out at the required time. We asked front desk for an extended checkout time which they gladly did !!!! Front desk staff were very friendly, courteous and accomodating. We were there for riding the Polar Express . Look forward to staying there again !!! December 12, 2013
Rated 5.0 out of 5.0 by Wecoming Staff and Very Clean The hotel is so clean and the staff was extremely friendly. The breakfast was delicious. One of our favorite parts was meeting Brenda. What an amazing person!!! She was so kind and helpful to my family and to everyone that she encountered. This Holiday Inn is very lucky to have her on staff! December 5, 2013
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