Rated 4.6 out of 5 by 187
Rated 4.0 out of 5.0 by capt. sam staff
the staff were very friendly and efficient. all one had to do was ask and they were spot on
May 19, 2015
Rated 5.0 out of 5.0 by jamieleighwv Happy and Rested
A few years ago, my husband and I stayed at this property and were less than happy with our stay. However, HIE made it right and asked us to give them another chance. I am very happy that we decided to.
Upon walking into the lobby, I was hit with a fresh and clean smell. I was greeted with a smile and a very friendly "Hi, welcome to the Holiday Inn Express, How are you this evening?" Check-in was smooth as silk and I was even greeted as a Priority Club Member (something that is rarely done at any of the HIE's that I have stayed at).
I was given perfect directions to our room and was told to help myself to the fresh coffee in the lobby area. When we opened the door to our room we saw a welcoming, clean and bright room. The room was squeaky clean and the bathroom was also very clean.
After settling in, we went down to the pool area and was very pleased. We enjoyed some time in the pool area and then helped ourselves to one of the amazing cookies in the lobby. We then went up to our room where we proceeded to have a great night of rest and had an even better breakfast.
Check-out was also a breeze. This location has some good, hard-working individuals as part of the team! We left feeling welcome to come back (and we will, soon),
Thanks, HIE! You really delivered. I am really glad we gave you that 2nd chance you asked for! :)
May 19, 2015
Rated 5.0 out of 5.0 by Weav. next best to staying at home
Would like a night lite next to the bathroom.
A separate switch to turn the exaust fan on and
off in the bathroomI
May 6, 2015
Rated 4.0 out of 5.0 by bjb71 nice location
nice location to places in Elkins.
paid one price for one night and stayed there again a night later and got charged $20 higher staff on phone not nice said rates change and too bad.....may come back but not sure, am a platinum member and was not treated as one
May 3, 2015
Rated 5.0 out of 5.0 by Sepp58 Great stay, great staff
Just spent one night here but was a great stay. Quiet, comfortable, and the staff was excellent. The free breakfast was what I expected. Nothing to spectacular but was a good variety of hot and cold items. Room was nice. Would recommend it highly.
April 26, 2015
Rated 5.0 out of 5.0 by Frequent business travels Great place to stay
This is a great hotel to stay at in Elkins! I have stayed here for both business and leisure. Great location for historic visits and Polar Express at Christmas.
April 24, 2015
Rated 5.0 out of 5.0 by MaxRichard Mr.
My only comment is that the cleaning persons brought
their equipment from the kitchen area through the dinning area while we were having breakfast.
Clean after breakfast time
Change location of cleaning equipment or use another
April 23, 2015
Rated 5.0 out of 5.0 by dmsteig Best of the Best
We love the Holiday Inn Express chain and typically choose that as our place to stay. BUT this one is the best ever! The staff was beyond accommodating for us making what could have been an awkward situation into a totally relaxing stay. This is the place to be when in Elkins!!!
April 20, 2015