Rated 5.0 out of 5.0 by BountifulIowa Just what I needed
I need to give a big KUDOS to Michael when we checked in. He upgraded our room to the whirlpool king suite (room 128, I believe) being we were Priority Club Members. We spent the day on a motorcycle and it was cool out. The whirlpool was just what I needed to warm up and relax. He also recommended a great restaurant - CJ Maggies. Much appreciated!!
The housekeeping staff was also very friendly and provided restaurant recommendations.
Only issue with the room was the fan in the bathroom was loud - meant to say something to the front desk staff on check out but didn't see anyone - and that had little impact on our stay. The rest of the room was huged and PERFECT!
Appreciated the fact that the hotel was in walking distance to restaurants and attractions(depot and theatre). Also noticed it was close to medical facilities.
May 30, 2013
Rated 5.0 out of 5.0 by Buko Modern hotel, very clean, very nice room and very quiet.
I was visiting the Dolly Sod area and needed a very nice hotel to stay in. The Holiday Inn Express was the answer! Located a short distance from the Dolly Sod area. The Inn is very new and modern. The staff at the inn are friendly and very helpful, look for Matt. The rooms are new and furnished nicely and they are extremely clean. My room was on the top floor and was very quiet. The free morning breakfast was fantastic!
May 29, 2013
Rated 4.0 out of 5.0 by Michele88 Only one fault
I love to stay at this particular hotel and always enjoy my stay. The only complaint that I have is that if you get a room in the middle of the hotel on the pool side, you will be in for a noisier than normal night. I'm not sure if it is an air handler or something with the pool, but if you are near the pool it can be noisy. Other than that, I love this place!
April 12, 2013
Rated 5.0 out of 5.0 by RIVDIV152 Great suervice, excellent value,convenient clean rooms/facility
Very relaxing, guite and convenient. Great value and location related to work. Staff is eager to assist with any need and very informative of the surrounding area.
March 24, 2013
Rated 5.0 out of 5.0 by Jayman50 Quite Elkins West Virginia
Nice brand new HIE. Appreciated the friendly staff and accomidations. About 30 minutes from Spruce Knob and the National Forest and an hour from the NRAO in Green Bank. I recommend the hotel and plan to visit again in the summer. Beautifual area.
March 14, 2013
Rated 5.0 out of 5.0 by Breeze Comfortable bed, and great service.
The staff was wonderful, property was immaculate, room was very nice, and the pool and hot tub were great!!!
January 17, 2013
Rated 3.0 out of 5.0 by Jazyrn great accommodations, poor service
The hotel is very nice and has the potential to be excellent, but from the moment we stepped into the lobby the service was disappointing. On Check In, the desk clerk was convinced our reservations was wrong and that a colleague had purposely messed it up. When I told him, I had booked the reservation over a week ago, he actually said, "well did you book it 2 months ago? Because these rooms have been reserved since then!" It turns out, the reservation was correct. When we got to our room, the bulb was burned out in the room, so it was pretty dark, the clerk said he'd be back with a bulb, but forgot.
Elkins was beautiful this Christmas and it was cold and snowing and packed with skiers, but the hotel, never turned on the fire. Not sure why they have a fire place. At breakfast, the staff seemed overworked and understaffed. They were short on food for the guests and if you asked a question they were rude, probably because they could not keep up! Even early before the rush, they seemed agitated; like they were preparing for doom! Finally, on check out the bill was wrong. They had over charged us $25 per night. When I questioned the bill and showed him my confirmation receipt he told me "I should be more careful when I initial at check in." I explained that my husband had checked us in and did not have the confirmation info. He continued to scold me, as he processed my reimbursement. (It may be important to note, this was a different clerk than at check in and 2 different breakfast crews...they were ALL rude) The hotel is clean and the accommodations have the potential to be excellent. They just need a top down smile check to bring them up to par with other Holiday Inn/Express locations. For now though, if you have the option, the Lewisburg Holiday Inn/Express was EXCELLENT and the staff, VERY FRIENDLY.
January 14, 2013
Rated 5.0 out of 5.0 by SKH66 Always our favorite place to stay!
This is our families favorite hotel! We have stayed in many luxerious places over the years but are never as "at home" as we are at the Holiday Inn Express in Elkins. We have stayed at this facility atleast 4 times per year for many years, since its opening. The facility is spotless, the staff is always helpful, the cookies are always there to greet us, and the beds and bedding are our favorite of any hotel ever. We always have a good nights sleep here and actually get exciting to turn in for the night!!
Highly recommend to everyone. If you have never been to Elkins, this hotel is enough to bring you there for a visit!
January 6, 2013