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Rated 4.7 out of 5 by 298 reviewers.
Rated 4.0 out of 5.0 by attentive staff A good nice sleep. This location is convenient to anything you may wish to do in the Elkins area. Internet service is barely functional and could use some improvement. November 24, 2015
Rated 4.0 out of 5.0 by Safe, clean and comfortable This was our second stay at this hotel (the first was two years ago) and once again the hotel was wonderful. The staff is friendly and very responsive. The hotel was clean and well maintained (the new FP in the great room/breakfast area is a great addition and focal point). The new GM has worked hard to incorporate the near-by Polar Express train events and keep the Christmas theme going to keep the kids excited. The rooms were well-kept and clean. Could use more/easier access to outlets (most use their own phones as alarms instead of the hotel ones anymore, but still want lamps plugged in). Breakfast was well-portioned and had many options (my kids ate breakfast both before and after pool time!). November 23, 2015
Rated 5.0 out of 5.0 by Nice property, reasonable pricing Nice property, reasonable pricing, good amenities, great staff, location ideal for shopping, eating, etc. November 23, 2015
Rated 5.0 out of 5.0 by Great hotel for the money Clean and comfortable. We went to the Polar Express and were within walking distance of the train station. Staff were all friendly and breakfast was good. Would recommend. November 23, 2015
Rated 5.0 out of 5.0 by Elkins Holiday Inn Express - 11/14-11/16/2015 Friendly staff, clean and comfortable. Ambience was very relaxing, the rooms were spacious and the hotel was quiet. November 22, 2015
Rated 5.0 out of 5.0 by Awesome location and friendly staff this hotel was perfect. we went for a ride on the Polar Express and could walk right across parking lot to train. the hotel was very clean, comfortable and welcoming. the breakfast was great. size of the pool good. staff very helpful with information of surrounding areas. November 19, 2015
Rated 5.0 out of 5.0 by Excellent Our family really enjoyed the stay. Management team provided exceptional service to ensure a family atmosphere was maintained and that every guest enjoyed their stay. Excellent job putting out the fun activities for the children to keep them entertained prior to Polar Express train rides. November 18, 2015
Rated 4.0 out of 5.0 by Comfortable bed but sofa-bed was terrible Overall our stay was great. The location near the train depot is perfect. The dining area is a little on the small side. Could not eat breakfast there since it was so packed. The pool was nice, only problem was not enough places to sit. There were only 2 tables and 10 chairs. Our room was very nice and clean. The king bed was comfortable but the sofa-bed was terrible. My children could not even sleep on it because of the bars in it. It was very nice to have direct TV in the room. The internet was terrible, could not even connect to it using a laptop or three different phones. Aside from that the overall stay was good. November 18, 2015
  • 2015-11-27 T11:15:13.712-06:00
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