Rated 4.2 out of 5 by 106
Rated 4.0 out of 5.0 by Blue Star Starr
Desk staff very welcoming, remembers my name. good customer service. Breakfast staff very attentive to keeping food supplied.
September 11, 2014
Rated 5.0 out of 5.0 by Ola' Great front desk personnel
Helped with a quick check-in, and answered all my questions. Very polite.
September 11, 2014
Rated 4.0 out of 5.0 by Chicago Dan Good time at Holiday in Elko, NV
I worked 12 hours that day, left Sparks, NV on my way to S.L.C. drove 4.5 hours after a 12 hour shift. My wife and I were pretty tired and hungry. I was happy to be done with the day. I went to check in and had a young man take care of me at the counter. H e had me checked in and upgraded in probably less than 5 minutes. He was kind and funny. I left the next morning and returned a day later and he was working again. He was the same funny , helpful young man that I seen a day ago, he even remember me and had me upgraded and checked in in less than 5 minutes. Good jog young man. I think he should be the employee of the month. I checked in around 7:00 p.m. on Sunday night, i don't remember his name.
September 10, 2014
Rated 5.0 out of 5.0 by Dave88888888888888 comfortable bed, quiet room
Good place to get a decent night's sleep after a long drive. Found that the wireless internet was decent, though not stellar. Check-in/out process was efficient.
September 8, 2014
Rated 5.0 out of 5.0 by ReedCotton Stay at Elko, NV
My stay at the Holiday Inn Express at Elko, Nevada was one of the best I have experienced in the last five years of traveling from the Central Coast of California to Northern Wyoming.
Though I was using my club points to pay for the room, the staff treated me in a courteous and professional manner.. The comfort and cleanliness of the facilities were excellent.
One month later I stopped by to inquire about an item I may have left in my room. The search by the staff for this item was thurough and detailed.. I later found the item at another facility, so it was not at the hotel to be found, but the staff was friendly and courteous the entire time.
If I have the opportunity, I will certainly stay there again.
September 7, 2014
Rated 5.0 out of 5.0 by Danny1989 Great night sleep and friendly staff
Had a wonderful stay. Staff were great and the guest evening food/drink was a bonus. Breakfast was very good.
September 6, 2014
Rated 1.0 out of 5.0 by myalumni Elko, NV Holiday Inn Express
Use my previous comments in their entirety as exoressed in two different places among your survey questionnaire. Really, that's the heart of it coming from a long, long time Priority Club member who has stayed in probably well over 30 locations. This was the absolute poorest breakfast and front staff experience. We would stay elsewhere in Elko, next time through. And the room's lamp next to the end of the sleeper sofa failed to work which is why we left it on the armchair. Thank you for this opportunity.
September 5, 2014
Rated 4.0 out of 5.0 by mangolly comfortable room and good breakfast
We could have used a microwave in the room but coffee was available late at night and the room was clean and comfortable. Experienced a good nights sleep.
September 4, 2014