Rated 4.5 out of 5 by 73
Rated 3.0 out of 5.0 by JeannieLee Jusst OK
We like Holiday Inn Express as a chain. However, this one did not meet our usual expectations.
The "Handicap" room does not have a high toilet seat or anything to make bathing accessible. A roll out shower seat could not have been placed in the tub as we have had in other HIExpress as the tub was the standard lowboy. The internet was so slow my apple products never connected. The B'fast was very good. Staff fine, I was not greeted as a Priority Club member. # not a big deal as it isn't much of a greeting even when done.#
February 14, 2014
Rated 3.0 out of 5.0 by lgentry12 room accommodations
We had to wait two and a half hours before we got a room. Working for Gordon food services sleep is really important, and being detained from it act my job, my safety, and my livelihood. I love staff and personal esp Nancy, Farid and the young lady with the pretty nails. But it was just a extremely long wait.
February 11, 2014
Rated 5.0 out of 5.0 by kathr 2night stay
We had a 2 night stay,the rooms were clean the Beds were so Comfortable.The staff went well above what I expected .There are a few great Restaurant s in walking distance from the lobby the only complaint I have is that once off the exit the Hotel is tucked back from the road.We will always stay at this HIExpress when we are in MD......Cleaned,quite,comfortable!
January 17, 2014
Rated 5.0 out of 5.0 by rn2408 Excellent Staff
Your Front Desk clerk did an exceptional job of assisting us with our reservations and creating a comfortable atmosphere during our arrival. She was delightful to deal with and wonderfully represents the Holiday Inn Hotel chain in a cheerful way. Her professional behavior will encourage us to stay with your hotel chain again. We had a relaxing stay. Well done. Keep up the great work.
January 12, 2014
Rated 5.0 out of 5.0 by Atraveler504 It was a cold cold night, but glad I made it here.
I made this reservation on line directly with Holiday Inn Express. There were no problems with the reservation, the staff was courteous and very helpful when I arrived. The room was great; clean and comfortable. I will definitely stay here again the next time I am in the area.
January 8, 2014
Rated 4.0 out of 5.0 by CMDO2014 Met Expectation
We've stayed here almost every time we have visited the area and as usual enjoyed our stay. While we were originally surprised to see that they housekeeping staff had been given New Years Day off (something that hadn't been done during our past stays) we realized that the hotel wasn't very busy and our housekeeping needs were met when requested. Breakfast was well stocked and at the quality we expect. Upon our departure we were complemented on our the behavior of our children as they had been quiet during the stay and the management team had received no complaints. We plan to stay again in the future!
January 5, 2014
Rated 5.0 out of 5.0 by FavoriteSonInLaw Great room for the value
We rented a room for our inlaws for Christmas night. We were pleasantly surprised by the style, quality, and amenities of the hotel. Great value for a local stay.
January 3, 2014
Rated 5.0 out of 5.0 by Tlon outstanding staff and service
OMG! We thoroughly enjoyed our 3 night stay @ this hotel from beginning to end. Everyone was so nice and helpful. My son ended up leaving his Samsung tablet behind and we didn't realize it until we were back home in Va 2 days later. I called and asked had anyone turned it in and sure enough housekeeping did...talk about integrity. This is the hotel we will always check into when we're in the area. Thank you so much for a lovely experience.
January 2, 2014