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Rated 4.5 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by thank you Comfortable night away from home if you have to be away from home like I do. June 14, 2014
Rated 5.0 out of 5.0 by Great Room, but kind of expensive I stayed in the whirlpool room. The room was very nice and well kept. The bed was comfortable and the whirlpool tub was in the room with the bed, which was a welcome bonus. Only problem was that the room was a little pricey for the two nights that I needed. June 8, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable We stayed overnight to break up a long ride home. The room was clean and comfortable. Breakfast was great and plentiful. Staff was friendly and the hotel was conveniently next to restaurants in walking distance. Would highly recommend. June 8, 2014
Rated 5.0 out of 5.0 by Great Service I've been staying in this hotel several times in different rooms. Rooms are clean and comfortable. Staff is very nice. June 6, 2014
Rated 1.0 out of 5.0 by Problems with Rowdy Neighbors The room was very noisy, starting with the person upstairs loudly walking around. At 11:15 PM, our neighbors arrived and were an extremely loud family. In the next hour, they must have slammed their door 20 times. Then at 12:10, they were all out in the hallway, and knocked loudly on our door. Right after that, our room phone rang, and someone in the hall started yelling at one of their kids. I then called the front desk, and explained the problem. I asked him to send someone up. He said that he would TRY to send someone up when he got a chance. The noise went on until 1:30 AM, then finally stopped except for a few additional door slams. I have been to this hotel in the past, and liked it enough to come back this trip. Suffice it to say I don't plan to return based on the lack of help from your staff. I emailed with the hotel since my stay, and their policy is that the front desk person is alone, and cant leave the area to resolve problems. Seems like a bad policy to me. If not for the noise problems, I would have rated this hotel highly, as everything else was great. June 5, 2014
Rated 5.0 out of 5.0 by Great Hotel! Our stay was brief, only one night, but we were comfortable and we were able to relax. The room was clean, the hotel was clean, and the staff was super friendly! Though we aren't planning to travel soon, we will definitely remember this hotel when we do! June 5, 2014
Rated 3.0 out of 5.0 by Very comfortable bed and very clean Our room was lovely and clean. The staff was very competent and friendly. Our room was located on the ground floor and it was very noisy due to the exit door slamming continuously in the morning. I would stay again, but I would be more particular about the location of the room. June 3, 2014
Rated 4.0 out of 5.0 by Comfortable and very relaxing Very nice hotel everyone just with respect I would recommend this to my friends and colleagues June 2, 2014
Rated 5.0 out of 5.0 by Great Service. Everything was ok. We enjoyed our stay. The breakfast was great. Hope to visit again soon. May 29, 2014
Rated 4.0 out of 5.0 by Great staff!! They stay was great. We had an issue with the fridge and the direct tv in our room and after being assigned another room all went well. May 24, 2014
Rated 3.0 out of 5.0 by Average Stay at This Hotel The vending machine on 4th floor was nearly empty for 24 hours. This was mentioned to several hotel employees but they did not seem concerned. Not the most friendly place I have stayed. May 16, 2014
Rated 5.0 out of 5.0 by Very Nice We had a great experience at this location. The staff was ready to answer our questions and guide us in the right direction whenever we needed. I would recommend this to anyone, and would definitely stay here again. May 2, 2014
Rated 5.0 out of 5.0 by Great Convenient Hotel The hotel is just off of 95 at route 100 in Columbia. There are several restaurants in a strip mall in easy walking distance, the hotel has coupons for them :). April 18, 2014
Rated 5.0 out of 5.0 by A Modern Comfortable property with a friendly staff! This hotel likely represents precisely what Holiday Inn strives for in a property. I held a conference at the property. The staff repeatedly attended to all of our needs. My guests all commented on the friendly staff. Despite being five years old, the hotel appears to be new with finely appointed guest rooms and suites. I travel 200 nights annually and wish all Holiday Inn properties were designed and staffed like this one! I look forward to my next trip to Baltimore and will book this property without hesitation! April 16, 2014
Rated 5.0 out of 5.0 by We will be Back! Family had a excellent experience and we will definitely return. April 10, 2014
Rated 5.0 out of 5.0 by Got Engaged! The staff was extremely friendly and helpful. I have stayed here many times and feel that between the staff, service and cleanliness of the building I have always had a fantastic stay. My fiance and I stayed here for our engagement weekend. She had no idea it was coming. The hotel is very close to Rockburn park where we first met so it made for a great location. The food nearby is quite good too! Be sure to try East Moon Asian Bistro about 5 minutes away at the intersection of Snowmen River and route 108 near the Starbucks and the Cold Stone Creamery. March 24, 2014
Rated 4.0 out of 5.0 by Great stay Convenient location Helpful staff Good breakfast choices Very comfortable bed Would recommend this HIE to anyone March 23, 2014
Rated 5.0 out of 5.0 by Excellent facility Bed was very comfortable. Pool was clean. Nadia on the staff was very helpful. When we returned to our room for the evening, it reeked of smoke from someone in next room. Nadia at desk was very helpful in moving our room. March 19, 2014
Rated 4.0 out of 5.0 by Short Stay Nice place and I suggest you get a room on the top floor to avoid noise and pitter patter of little feet running from time to time March 10, 2014
Rated 3.0 out of 5.0 by Jusst OK We like Holiday Inn Express as a chain. However, this one did not meet our usual expectations. The "Handicap" room does not have a high toilet seat or anything to make bathing accessible. A roll out shower seat could not have been placed in the tub as we have had in other HIExpress as the tub was the standard lowboy. The internet was so slow my apple products never connected. The B'fast was very good. Staff fine, I was not greeted as a Priority Club member. # not a big deal as it isn't much of a greeting even when done.# Over-all... so-so. February 14, 2014
Rated 3.0 out of 5.0 by room accommodations We had to wait two and a half hours before we got a room. Working for Gordon food services sleep is really important, and being detained from it act my job, my safety, and my livelihood. I love staff and personal esp Nancy, Farid and the young lady with the pretty nails. But it was just a extremely long wait. February 11, 2014
Rated 5.0 out of 5.0 by 2night stay We had a 2 night stay,the rooms were clean the Beds were so Comfortable.The staff went well above what I expected .There are a few great Restaurant s in walking distance from the lobby the only complaint I have is that once off the exit the Hotel is tucked back from the road.We will always stay at this HIExpress when we are in MD......Cleaned,quite,comfortable! January 17, 2014
Rated 5.0 out of 5.0 by Excellent Staff Your Front Desk clerk did an exceptional job of assisting us with our reservations and creating a comfortable atmosphere during our arrival. She was delightful to deal with and wonderfully represents the Holiday Inn Hotel chain in a cheerful way. Her professional behavior will encourage us to stay with your hotel chain again. We had a relaxing stay. Well done. Keep up the great work. January 12, 2014
Rated 5.0 out of 5.0 by It was a cold cold night, but glad I made it here. I made this reservation on line directly with Holiday Inn Express. There were no problems with the reservation, the staff was courteous and very helpful when I arrived. The room was great; clean and comfortable. I will definitely stay here again the next time I am in the area. January 8, 2014
Rated 4.0 out of 5.0 by Met Expectation We've stayed here almost every time we have visited the area and as usual enjoyed our stay. While we were originally surprised to see that they housekeeping staff had been given New Years Day off (something that hadn't been done during our past stays) we realized that the hotel wasn't very busy and our housekeeping needs were met when requested. Breakfast was well stocked and at the quality we expect. Upon our departure we were complemented on our the behavior of our children as they had been quiet during the stay and the management team had received no complaints. We plan to stay again in the future! January 5, 2014
Rated 5.0 out of 5.0 by Great room for the value We rented a room for our inlaws for Christmas night. We were pleasantly surprised by the style, quality, and amenities of the hotel. Great value for a local stay. January 3, 2014
Rated 5.0 out of 5.0 by outstanding staff and service OMG! We thoroughly enjoyed our 3 night stay @ this hotel from beginning to end. Everyone was so nice and helpful. My son ended up leaving his Samsung tablet behind and we didn't realize it until we were back home in Va 2 days later. I called and asked had anyone turned it in and sure enough housekeeping about integrity. This is the hotel we will always check into when we're in the area. Thank you so much for a lovely experience. January 2, 2014
Rated 4.0 out of 5.0 by Family Reunion We held our family reunion here and several members stayed in the hotel. Accommodations were great, staff was very friendly, beds were comfortable and clean. Indoor pool and free breakfast was a real bonus. The Italian and Tex-Mex restaurants just up the driveway were convenient and the food excellent. There's a supermarket less than a half mile away. January 2, 2014
Rated 5.0 out of 5.0 by Great staff, great service? The staff at the motel were friendly, helpful, and knowledgeable. Every one you met wanted to ensure that your stay was comfortable and enjoyable. Thank you! December 30, 2013
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