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Rated 4.5 out of 5 by 63 reviewers.
Rated 5.0 out of 5.0 by Great stay We stay at HEI a lot, but had never had the logistics cause us to stay in Ellensburg before. What a great hotel. Very nice, quiet for being so close to I-90. When we checked in after a 10 hr. drive; ewe were welcomed by Kontantine, who was terrific and sent us to a great place for dinner. He was spot on with his recommendation of the Ellensburg Past Co. Great stay; we'll be back. February 28, 2014
Rated 5.0 out of 5.0 by Very comfortable Stayed at this hotel many times. Great friendly staff and excellent accommodations. I stay about 3 times a year. Love it. February 28, 2014
Rated 5.0 out of 5.0 by Great customer service We are there for an event at CWU. The front desk is very friendly. The swimming pool is nice and clean. February 27, 2014
Rated 5.0 out of 5.0 by Extremely helpful and friendly My husband and I found ourselves in an Ellensburg hotel that was not acceptable. We were in town for a wrestling tournament and needed a place to stay. One call to the Holiday Inn Express and all our problems were solved! Konstantin was courteous, efficient and friendly. Not only did he offer the rooms he had available, he was kind enough to offer assistance in making sure we found a room regardless of the location. That act of kindness showed us we would enjoy our stay at the Holiday Inn Express and enjoy it we did! The customer service is top notch. Every staff person was friendly and happy. The rooms were clean and comfortable. The amenities were nice and the over all atmosphere was pleasant and relaxing. They even saved our Valentines evening by recommending a great restaurant! I would not hesitate to recommend this establishment and look forward to staying again in the future. February 16, 2014
Rated 5.0 out of 5.0 by Great room for a great price My room was exceptionally comfortable and the bed was very comfortable. The room was very clean and properly stocked with all items. The staff was great, they offered me coupons for meals at local restaurants, and directions to the local areas and businesses. February 11, 2014
Rated 5.0 out of 5.0 by Great, quiet place Our family stayed here during our visit to Leavenworth. The front desk attendant was great. The breakfast attendant even gave us a hand cross-stitched Christmas towel in a little gift bag. The room was clean and quiet. The indoor pool was lots of fun too. I would stay here again. January 12, 2014
Rated 5.0 out of 5.0 by Best Hotel Experience I've had in a long time! We actually live locally, so this was really interesting. We had a family get-together for Christmas and knew we had more people than beds, so I started checking around for a hotel we could get a couple of rooms and be able to use the swimming pool for all the kids. They were not the "cheapest" room available but the rooms and pool are so nice, and I think it was definitely the most reasonable price for a really nice room. The staff were the best! They let us bring all 16 people in, use the pool, let us use the board room for snacks and coffee. Just so accomadating. I checked with almost every hotel in town, and some of them would not allow other people besides hotel guests to use the pool, and the rooms were nowhere as nice...or if they were, they were much more expensive. I highly recommend this hotel, it is beautiful, the staff are absolutely excellent and friendly and helpful! Michelle January 1, 2014
Rated 5.0 out of 5.0 by Great Customer Service We had a great experience at the Holiday Inn Express in Ellensburg. The atmosphere was welcoming, the room was clean and comfortable and above all the staff at the reception desk was outstanding. Friendly and very helpful. I would definitely recommend this hotel. November 16, 2013
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