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Rated 4.4 out of 5 by 120 reviewers.
Rated 5.0 out of 5.0 by Staff at the desk are excellent I like the fact they always give me the room I ask for, 3rd floor on the creek side of the building.... The desk staff always welcomes me and make me feel welcome..... October 20, 2014
Rated 3.0 out of 5.0 by beds uncomfortable Stayed for 2 nights. First floor room was loud- heater or fans from rooms above annoying humming sounds. Beds quite lumpy and uncomfortable. It was clean, however. Hot tub needs updating. Last time we stayed, the light in the hot tub floated out of it's receptacle , attached to it electrical wire floating in the hot tub (they did close the spa when I reported this). This time, the drain cover on the bottom of the hot tub was loose and easily kicked off. Pool not well stocked with towels and they were thin and tiny. The breakfast was decent. Lady at front desk very helpful and friendly. October 15, 2014
Rated 4.0 out of 5.0 by Clean but old..... I usually choose a Holiday Inn Express because I can expect a clean environment, a decent breakfast, quality linens, and firm beds. This Holiday Inn Express had all those; I was particularly impressed by how clean it was. However, the building and rooms desperately need a major remodel and updating. While the lobby and lower public areas were what I expected in a Holiday Inn Express, the room we were assigned was obviously old. We did pay slightly less than we've paid at other Holiday Inn Expresses, and we did enjoy a peaceful, quiet night's sleep, but I was a bit disappointed. We were told that the building will receive an upgrade in 2015. October 15, 2014
Rated 5.0 out of 5.0 by Nice Room and great service Large room with comfortable king size bed. Great service from the front desk, and the breakfast was great! October 8, 2014
Rated 4.0 out of 5.0 by Just what you would expect. Nothing is quite as vile as "review" formats which insist on an answer. The property is average for HIE. The food, as usual for HIE, is pure road-chow. October 5, 2014
Rated 5.0 out of 5.0 by Quiet relaxing, friendly staff Prompt friendly service, clean room. Very nice stay. Would definitely stay here again. October 3, 2014
Rated 5.0 out of 5.0 by Great place Everything was clean and modern. Breakfast was good and a good selection, too. My only complaint was the lack of outlets. They didn't have extra power strips or outlets placed in the lamps or on the desk. October 3, 2014
Rated 5.0 out of 5.0 Quiet comfortable room Stayed for business trip. Room was very clean and well appointed. Had a minor issue with my stay but manager handled the situation very professionally and to mutual satisfaction. Will stay here next time in Ellensburg for sure! September 28, 2014
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