Rated 4.4 out of 5 by 90
Rated 5.0 out of 5.0 by catcatNW Nice Place to Stay When In Ellensburg
Was in Ellensburg to visit my daughter and always stay here as I've always had a nice/quiet room. Staff is friendly. It's convenient to both I-90 and the CWU campus.
July 27, 2014
Rated 5.0 out of 5.0 by bdawson777 Excellent stay - highly recommend!
Great staff, close to free way and restaurants, awesome breakfast selection and who can go wrong with fresh chocolate chip cookies!!!
July 25, 2014
Rated 2.0 out of 5.0 by DM73 Reservation process no good. Room assignment no good
Made reservation 3 weeks ahead and system would not let room choice pick but allowed preference to be made. Also, some promise of potential upgrades. On arrival assigned room style would never pick - 2 queens standard vs king suite desired. Shower head terrible- no movement flexibility. Room cost high. Worst Holiday Inn Express by far of the 4 we used on way out to Olympia from Indiana.
July 22, 2014
Rated 5.0 out of 5.0 by sandy 501 Great night time staff
The check in staff was very personable and friendly. The bed was very comfortable and the room temp was perfect. Lots of pillows that were comfy as well. The rooms were very clean and well made
July 21, 2014
Rated 4.0 out of 5.0 by busdriver002 Very nice place to stay
They went above and beyond when compensating for the whirlpool not working. I left my I-Pod there and they called me to let me know. The only bad thing, she wanted to charge me to mail it back to me.
July 21, 2014
Rated 3.0 out of 5.0 by Gr8mike Great except for one issue.....
I found everything to be well kept and clean. The beds were comfortable with good sheets and pillows and a friendly staff.
That said, I had one major challenge, for me at least, with the shower head. I have used countless showers in numerous hotel, motels, inns and B & B's and I appreciate a good shower. The heads in this hotel were some of the worst I've used. I spoke with the front desk and they exchanged it with the same type as the original with little if any improvement. I have used several low volume heads but this one had me at a loss. With all the money spent to make guests happy this was one place they missed terribly.
July 16, 2014
Rated 5.0 out of 5.0 by Jack121 Short term availability and upgrade
It was a busy weekend and I was able to get a reservation and then be upgraded.
July 15, 2014
Rated 2.0 out of 5.0 by Ali 35 Noisy
The price was way too high for a room across from the noisy ice machine and vending machine. Children were banging on our wall from the next room.
July 14, 2014