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Rated 4.2 out of 5 by 163 reviewers.
Rated 3.0 out of 5.0 by comfortable bed and poor cleanliness in washroom what we like was the fact of availability of room for handicap people, the room in general was ok, but the cleanliness of the bathroom, was Under poor, it look like if it had not been clean, dirty floor and dirty toilet bol. when we arrived it took at less 5 minutes before the desk clerk came to attend to our check in. the breakfast area was clean and personnel very kind and frendly, September 9, 2014
Rated 5.0 out of 5.0 by Friendly and attentive Staff Love this hotel. The rooms are clean and comfortable. The staff are very accommodating. Very Homey feel. September 8, 2014
Rated 1.0 out of 5.0 by Not the place to stay There was an infestation of water bugs in our room after we got settled in. We killed 12 bugs in a 15 minute time span. Upon complaining to the front desk we were told that the rooms at the end of the hall have more bugs than some other rooms! After changing rooms twice more the air conditioner in the third room did not work properly. September 7, 2014
Rated 2.0 out of 5.0 by Ed Very disappointed. Have stayed at many hotels, and most of them have been Holiday Inn. Happened to be the opening weekend of College football. After a long drive, gassing up car for the next day, getting a bite to eat. Cleaning up. I turn on the TV, and I get about 13 channels. With 1 game that stunk. Everything was ok, but I was disappointed. Yes, the hostess was very pleasant, and tried everything she could think of to help. That on top of light bulbs that put out less light than a match, it could have gone better. September 5, 2014
Rated 5.0 out of 5.0 by Pleasant break in long drive Staff were very efficient and courteous. Also they gave good advice about restaurant for dinner. Facility was clean and comfortable. Good breakfast. September 4, 2014
Rated 1.0 out of 5.0 by TN traveler Property is nice and rooms are clean but service was terrible. At 4am the fire alarm went off and we were forced to evacuate hotel into parking lot for over an hour. That would be a good thing had there been a fire but it was a false alarm which we all know can happen but nobody knew how to reset the alarm. So, we went back into our rooms and had a flashing strobe light continuing in our room over the bed until around 9 am. Thank goodness they did at least get the buzzer to stop sounding. The night clerk simply said she didn't know how to reset it and nobody ever showed her. Things like this happen I know and I have never written a negative review but there was no rest, no adjustments to the bill, not even an apology from management. Worst experience at a HIE I've ever had. September 4, 2014
Rated 5.0 out of 5.0 by Good for big family and good breakfast Stayed here past few years on overnite. Plenty room for family of 5 in suite with 2 beds and sofabed. Breakfast good. September 4, 2014
Rated 5.0 out of 5.0 by Clean room and great service The hotel was clean and well maintained. The room was up to date, all furniture was clean and in good condition. Staff was polite and location to major highway was a positive. September 1, 2014
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