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Rated 4.2 out of 5 by 137 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed, great service and delicious breakfast Have stayed at numerous Holiday Inns, and this property was one of the nicest. Check in was easy and quickly completed; room was spacious and clean; bed was comfortable and choice of firm and/or soft pillows was appreciated. Temp control in room worked well. Breakfast was plentiful and delicious - especially the pancakes and scrambled eggs. Will stay here again when in this area. June 17, 2014
Rated 1.0 out of 5.0 by Property not maintained Property is not maintained well. Air condition is not working and room smells bad. June 15, 2014
Rated 4.0 out of 5.0 by Easy access to 95 Like to stop here because the staff is very pleasant and the free breakfast is good. The room is roomy and clean, the shower spray strong and the pillows are comfortable. There are a few fine dining restaurants in the area, which weren't open on Sundays, but there's an Applebee's close by that has good food and service. The only drawback is the noisy air conditioning unit. June 12, 2014
Rated 4.0 out of 5.0 by Vacation Family This hotel is always clean and smells great when you walk in. The rooms are quiet and I like having a bathtub with a shower. The staff in the breakfast room are very attentive. June 12, 2014
Rated 5.0 out of 5.0 by Clean comfortable room Nice room and close to I-95. Very clean and comfortable. Friendly and efficient staff. They had an excellent selection for breakfast. The eggs were powdered (I think) - not the best, but everything else was great. Would recommend and will stay here again. June 10, 2014
Rated 5.0 out of 5.0 by Retired business owner Great place to stay. Staff was very friendly Sorry i am not a wordsey guy. Just be happy I was pleased with what you had to offer and I did not complain about it June 6, 2014
Rated 5.0 out of 5.0 by Saved by caring staff Our car broke down on I95 near Emporia. The staff at HIE made us feel at home and gave us extended checkout next day so we could solve our transportation issue. Bought a new Ford Focus at Owen Ford. They were awesome! So were State Police, AAA and O'BerrysService Center. May 22, 2014
Rated 5.0 out of 5.0 by Great hotel when traveling N to S or S to N We were looking for a doggie friendly hotel, and came upon this one. I am a neat and cleaniness freak and my husband and I travel with our small Yorkie. I had nightmare hotels that were filthy and disgusting that I wanted to sleep in our car. This Holiday Inn Express is wonderful. Great beds, clean, clean clean, quiet, and nice breakfast. I will be staying here again on my trips up and down from Florida. Thank you for a nice experience. May 13, 2014
Rated 3.0 out of 5.0 by Needs an upgrade The room was decent but the bathroom needs serious attention. The shower curtain rod was falling off the wall and did absolutely no good keeping the shower curtain in place. Water was everywhere. May 9, 2014
Rated 5.0 out of 5.0 by Quiet Room This is our 4th visit to Emporia's Holiday Inn Express and enjoy our stay every time. The staff is nice, check in is quick, the room is always beautiful and breakfast is wonderful! May 3, 2014
Rated 5.0 out of 5.0 by Good Experience - Highly Recommend Easily accessible from I 95. Personnel most friendly. April 30, 2014
Rated 5.0 out of 5.0 by Great experience. My husband and I are always very happy with the service we receive in a Holiday Inn. Bed is super comfortable and the bedding is incredible. In Emporia I must add that as usual the breakfast fantastic and the employee in the dining room on Easter Sunday was just amazing, nice, courteous a very pleasant experience. She deserve a gold medal. Keep the same way of serving your customers and will keep visiting you! Thanks again. April 26, 2014
Rated 5.0 out of 5.0 by Great Staff Wonderful staff working the weekend night shift. The am breakfast staff was generous with offering to look for fresh fruit. Enjoyed staying at this location. Side note: the rooms were clean and fresh. We are accustomed to soft beds so we needed to adjust to the firm mattress. April 22, 2014
Rated 4.0 out of 5.0 by Convenient and comfortable This hotel is convenient to I-95. The room was clean and the bed was comfortable. Breakfast included yogurt and fruit as well as the usual cereals and baked goods. It was easy to check in and check out. April 15, 2014
Rated 5.0 out of 5.0 by You did it again! Once again HEI provided excellent accommodations, super service and a great breakfast. Thethree things I appreciate most about HEI are consistently high service and no surprises accommodation and good value. Well done. You will continue to enjoy my business. April 15, 2014
Rated 1.0 out of 5.0 by Noisy Noisy Room A noisy room , there was a banging noise all night long. Holtel was full and was stuck with that room. Both guys from the front desk came to room but couldn't,t find what was causing it. Very Very disappointed . Didn't sleep at all should of got my money back and stayed in the car. Should of been a free night. April 12, 2014
Rated 3.0 out of 5.0 by Room okay! Beds comfortable except the sofabed. Had a problem with my reservations King size bed for 5 adults. That was not going to work. The Lady at desk gave us another persons room for one by mistake. She was very sorry for the mixup. We did finally get the right room with two queens and sofa bed. We use this hotel while traveling. Very pleases once we got correct room. April 4, 2014
Rated 4.0 out of 5.0 by Tried using the hot tub.... The room was nice and comfortable. However I tried using the hot tub in the pool area and sorry to say it was disgusting. It needs to be taken out of service. It is useless, decrepit and the lukewarm putrid water can be a health hazard. April 3, 2014
Rated 4.0 out of 5.0 by No complaints No where near the best or the worst. Hotel is priced right. The staff and breakfast is always good. The rooms are clean and comfortable. The hotel just needs a few updates but it's still a great place to spend the night. March 29, 2014
Rated 5.0 out of 5.0 by Pa Traveller Stayed at this HI twice-drive to Fla and return trip back to Pa. Both stops were very good experiences. Great breakfast, friendly staff. In fact, we left a toothbrush charger behind at hotel and the staff mailed it to our home. We also enjoyed a dip in the pool and relaxing in the hot tub. Would definitely stop here again next year. A must stop for food is Wilson's Bar-B-Q and Grill. March 20, 2014
Rated 5.0 out of 5.0 by "HOME" WHILE GOING ON MY TRIP TO SAINT AUGUSTINE, FL STAFF TAKES GREAT CARE OF ME WHILE GOING TO SAINT AUGUSTINE, FL. I KEEP MISSING THE WARM COOKIES FOR THE GUESTS. THEY KEEP THE ROOM CLEAN AND NEAT. THE BREAKFAST HAS MANY VARIETY OF GOOD THINGS TO EAT. THEY EVEN HAVE A REFRIGERATOR FOR MY MEDICATION. EMPORIA IS HALF WAY POINT FROM MY HOME IN PLYMOUTH, MA AND SAINT AUGUSTINE.FL. ASK THE CLERK TO SHOW YOU THE WAY TO THE GAS STATION THAT THE LOCALS USE. March 8, 2014
Rated 2.0 out of 5.0 by Overburdened clerk and Incorrect room type Stayed here on the return trip to NY from Florida. Used points since only 10,000 were needed. Made the reservation thru the IHG web site. Selected a room for 5 as I had my wife and three older children. Arrived around 8pm. Reservation was ready and check in went as expected. When I went to the room on the 3rd floor, my room had two queen beds. No pullout or any other sleeping accomodations for a room that was listed as 5. When I went back to the desk, was told nothing was available but a rollaway could be provided. Not ideal, but for the one night no problem. 30 minutes later, no bed. Back to the lobby. It seems that the poor girl at the lobby desk was the only employee as droves of people where checking in. I felt bad for her. I left and returned 30 minutes later, still packed. My wife called the desk and told her to forget it (it seems she already had) and we used an aerobed we had with us to provide the extra bed needed. 2 problems - website incorrect and overworked / poor service to resolve the issue. March 3, 2014
Rated 5.0 out of 5.0 by A good nights sleep. Comfort in a clean and appealing setting for weary travelers. February 23, 2014
Rated 5.0 out of 5.0 by Nice place Nice room, fitness center and an indoor pool. With a great breakfast and helpful staff could not ask for more. February 13, 2014
Rated 4.0 out of 5.0 by Clean with good breakfast. nice room Everything good except there were only 2 luggage carts -there used to be four and they have not replaced the broken ones according to the staff. Had to make 3 trips to bring my luggage Dow. February 3, 2014
Rated 5.0 out of 5.0 by Enjoyed nice room Enjoyed the one night we stayed there. Room is nice and is clean... February 3, 2014
Rated 3.0 out of 5.0 by Internet Service was terrible When I checked in as a member I was given a code to access the Internet. After driving for 10 hours, I took a long bath and then just wanted to relax and check my email. An hour later I still could not get on and called the desk, the girl on duty said I could come down to the lobby and get better access. I did not find this at all helpful. January 26, 2014
Rated 4.0 out of 5.0 by Great Mattress Clean room, great mattress - these were definitely THE selling points. No restaurants in the immediate vicinity and cumbersome 'U-turn' to return to the Interstate and dinning were minor cons. January 14, 2014
Rated 5.0 out of 5.0 by Best Stop on way to FL Third time we stayed over night at Emporia's Holiday Inn Express on our way from NJ to our southern destination of Marathon, FL Never have we been disappointed in the accommodations, breakfast and overall experience! Probably would not stay elsewhere. Thank you for having high expectations met! January 6, 2014
Rated 3.0 out of 5.0 by Bathroom not in working order The shower head in the our bathroom was held on by a zip tie and unfortunately we were not able to adjust the shower head! We were in a handicap room because they had no other king rooms even though we had a confirmed reservation for a regular king room. Also the jacuzzi was not working and the front desk clerk did not realize it until we went and told her! The staff was very nice and apologized for the problems she offered to credit our priority club account with a 1000 points. We enjoy staying at Holiday Inns but were a little disappointed in our stay this time. January 5, 2014
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