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Rated 4.2 out of 5 by 160 reviewers.
Rated 5.0 out of 5.0 by Great Choice Looked around at my options in Emporia, choose to stay at HI-Express and glad I made the choice. Very pleased with the place. The price is up there, but worth it. October 19, 2013
Rated 1.0 out of 5.0 by efficient and freinly staff greeted cheerfully as we came in. Gave us quick service. Room was very attractive and clean. Beds were comfortable and wonderful, soft pillows made sleeping great. October 17, 2013
Rated 5.0 out of 5.0 by stay I wish all your hotels were this good. Not one bad thing to say. Will def stay here on next trip October 10, 2013
Rated 5.0 out of 5.0 by Great place to stay, clean and comfortable rooms. This is one of our favorite places to stay. We have stayed here on several occasions when going to Myrtle Beach. The breakfast buffet is excellent and the attendant Jean remembers us from year to year. Don't know how she does it, but she does remember meeting us several years ago. The beds are very comfortable and the TV stations are very adequate. I would recommend this Holiday Inn Express to anyone traveling who wants a clean room and comfortable night of rest. October 10, 2013
Rated 5.0 out of 5.0 by Great stopover Tameka and Yolanda were excellent and very professional. Will definitely come back on our next trip down south!! October 8, 2013
Rated 5.0 out of 5.0 by Keeping the tradition Each year we're staying at HIE at Emporia, going down to Myrtle Beach, and coming back to Québec. As a Priority Club Members, everywhere we're travelling we're choosing a HIE. Friendly brand :o) October 2, 2013
Rated 5.0 out of 5.0 by Great stay Enjoyed our entire stay. Wish it could have been longer. October 1, 2013
Rated 5.0 out of 5.0 by Quiet rooms, excellent service Friendly service. Quick check in. Clean, quiet rooms. Will definately choose this hotel if passing through again! October 1, 2013
Rated 5.0 out of 5.0 by Great Place to spend the night. We frequently travel the I-95 corridor. We always stay at the Emporia Holiday Inn Express. The staff remembers us from year to year. They are always friendly and helpful and we feel like we are at "home" when we arrive. Their breakfast choices can accommodate anyone and if there is ever a problem, someone is there immediately to address it. There is rarely a complaint when we stay here.All in all, a great place to spend the night on our long journey along I-95. There is a great place to eat in town called Wilson's BBQ about a five minute drive #769 Main Street# - we sometimes look forward to our overnight stay in Emporia more than to our destination because of the great food at Wilson's and the welcome we receive at HIE. September 11, 2013
Rated 1.0 out of 5.0 by Housekeeping We has stayed at this hotel before and the stay was quite nice. However, during our recent stay at the Holiday Inn, we noticed that the quality of service has gone down. There weren't adequate towels or wash cloths for our family. When I called the front desk and stated that we need more towels and wash cloths, the person indicated that they did not have any available. She did not try to see if there were any fresh towels/wash cloths in the laundry room. She did not give a time frame of when there would be any available. My husband had to go to Walmart to purchase those items. When we come back to Emporia, we will choose another hotel to patronize, as we were highly disappointed and dissatisfied. The room was definitely not worth the money we paid!!!!!! September 5, 2013
Rated 5.0 out of 5.0 by Nice Hotel, Great Service My wife and I stayed here on our way to Florida. The room was large and clean and the bed was comfortable. The AC worked great - we had to turn it down a notch as it was really cool in the room. Breakfast was the usual fare, although the hot cinnamon buns were a treat. The staff appeared to be well trained as service was excellent. When returning from Florida, we again stayed here. I think that speaks volumes. August 31, 2013
Rated 2.0 out of 5.0 by Would not recommend The check in went smoothly. The breakfast was the best thing about our stay because of the kind and gracious dining room attendant. But I can't recommend the holiday inn express in Emporia because of a competent dining room attendant. There were not enough towels for the four of us. The room was freezing when we arrived, which was not inviting at all. The shower nozzle was cheap and lime encrusted. The water pressure was weak, unless you adjusted the spray to the diameter of a quarter. Upon leaving the next morning, there was no one to be found at the reception desk or office. All of this could be overlooked, but the fact that the beds were as hard as rock, not one of us had a good night's rest. We would not stay at a Holiday Inn Express again. August 30, 2013
Rated 5.0 out of 5.0 by Very nice Hotel Entire Hotel is clean.Enjoyed complimentary breakfast .Breakfast hostess was pleasant and attentive. August 27, 2013
Rated 5.0 out of 5.0 by Excellence in Emporia From check in through check out the service was excellent. The room was to be as expected...clean and properly fitted out. The breakfast service was also excellent, with probably the most caring and attentive lady running the dining area I have encountered in my stays at HIE. Likewise the young lady at the reception desk. Well done. Thank you. Highly recommended. August 26, 2013
Rated 5.0 out of 5.0 by good location this hotel was easily accessible from I-95. we were very pleased with the room. it was more than we expected. breakfast was more than sufficient. service was great to. would stay here again when in the area. August 25, 2013
Rated 4.0 out of 5.0 by Driving through Comfortable, rooms getting dated. Staff was friendly as usual. August 24, 2013
Rated 5.0 out of 5.0 by popo Excellent!!! The only hotel I stay at when in this area August 21, 2013
Rated 4.0 out of 5.0 by Nice for a quick stay We stayed one night in this hotel on the way to vacation in NC. The staff was very friendly and accommodating. We rented two rooms, both were clean and comfortable. The hotel provided free parking, breakfast, and internet access, and was very easy to access off I-95 South. One room was perfect, however the second room had a problem with the internet access, a phone that didn't work, and an entry door that didn't close properly. When notified, the hotel immediately attempted to fix the internet/phone issue, and when they weren't able to, they offered a change of rooms. Other than that issue, the hotel was great for a short stay. We would stay here again. August 16, 2013
Rated 5.0 out of 5.0 by Computers available We have stayed here several times in the past, and enjoyed the fact that you had 2 computers available in a private setting. This time I found the computers too slow, and most often not able to make connections. It's time to get new ones! August 14, 2013
Rated 5.0 out of 5.0 by Spacious rooms My boyfriend and I had a great stay at the Holiday Inn Express Emporia on our drive from New York to South Carolina. The rooms were perfect to relax in and get a few hours of sleep before getting back on the road. I would definitely recommend anyone to stay here. August 11, 2013
Rated 5.0 out of 5.0 by Holiday Inn Express Emporia, VA This is our favorite Holiday Inn Express so far. It is brand new and we loved it. It was our first stay and the staff even upgraded us to a suite room. Thank you staff. August 10, 2013
Rated 5.0 out of 5.0 by Friendly staff and convenient location Emporia, VA is a great location for an overnight pit stop heading to the NC beaches. The Holiday Inn Express is a clean hotel with friendly staff. The beds are comfortable as well. Can't ask for much more. August 8, 2013
Rated 5.0 out of 5.0 by Again, a very pleasant stay in this hotel An enjoyable stay in this hotel, which continues to be upgraded and well maintained. I was, however, shocked to find that the tax charged on the room was 15%. This is simply price-gouging by the locality and out of line with tax rates in many other, similar areas. July 31, 2013
Rated 4.0 out of 5.0 by Stinky Room We arrived quite late at night so maybe we didn't get the most desirable room. The room smelled like dirty socks when we got there. I left the AC on all night and by the morning the smell was gone. Never experienced that in this location before. If it happens again I'll be staying elsewhere. July 29, 2013
Rated 1.0 out of 5.0 by Very disappointed. Air conditioner did not work properly, toilet and sink clogged upon arrival in room. At no fault of the hotel, there was a power outage during our stay. The front desk clerk was on her own to manage guests and recover wireless service. The hotel manager did not arrive on site until 90 minutes after power was restored. Hotel staff were heard cursing by my child, not appropriate. I was extremely disappointed. We received our room for half price. After check-out, I called corporate to log our complaint. The woman I spoke with was empathic and understanding. July 28, 2013
Rated 1.0 out of 5.0 by Beds in room Had water bugs in the bathroom. Room looked clean except for the bugs. July 20, 2013
Rated 2.0 out of 5.0 by Disappointed We had been traveling for 13 days and when we needed a hotel we stayed exclusively at HIE. I was expecting the same level of comfort and service here that I received at all the others. While the lobby and room were both clean, and the staff were courteous we had several issues. Our room door did not close properly, the fan in the bathroom did not work, the wifi signal was not strong enough to get any reception, the pool had several dead spiders and centipedes in it, and the hot tub was not working. (I also noticed that the dryer was not working in the guest laundry room) Every other Holiday Inn Express we've stayed at has a 'pantry' for guests to purchase food items and I was very disappointed that this one did not. After a long day on the road the last thing I wanted to do was go out again to a restaurant. But the topping on the cake was when the fire alarm was set off at 6:30 am, jarring us and our terrified children out of bed and downstairs only to discover that the cook had burned something setting it off. In short, it was not a pleasant stay. July 18, 2013
Rated 5.0 out of 5.0 by Excellent Accomodations! As a long term veteran of the hospitality industry, I have stayed in many 4 and 5 star hotels. I can honestly say the decor and comfort of this property truly rivals most hotel brands. The staff was very inviting and helpful. I truly was quite surprised how nice the decor was at a Holiday Inn Express. I would definitely recommend this hotel to others staying in the Emporia, VA area and would definitely stay here again. Keep up the good work! July 16, 2013
Rated 5.0 out of 5.0 by Beautiful Hotel I made reservations for 5 rooms the 4th of July weekend. The rooms were clean, nice, the beds were comfortable. The housekeepers were very friendly and helpful. I will be staying here again and the rest of my family. I will be making reservations for next year early. July 16, 2013
Rated 3.0 out of 5.0 by Unexpected Upon arrival in late afternoon there was a trash can at the front door that was over flowing onto the ground. I inquired at the front desk if I could get a military discount. The desk clerk said I could not because my reservation had been made with a different discount and she could not change it. I have had other HIE hotels make the change. We were assigned a room and when we went to the room it was not ready. No towels, not swept or vacuumed. We had to contact the cleaning team so they could finish cleaning the room. The whirlpool at the pool was broken and the guest dryer was not operational. July 13, 2013
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