Rated 3.9 out of 5 by 71
Rated 5.0 out of 5.0 by O'Phoenix Great Location
As always, had a great experience with Holiday Inn Express. I have stayed in about a dozen locations over the past year and have never been disappointed. I would recommend the entire chain of this hotel.
July 26, 2014
Rated 3.0 out of 5.0 by nelvin looks nice on outside and in the lobby
beds should be maintained so that all guests have a good night sleep. our mattress was slanted the first night and to me this is unacceptable. plus the outside in the hall noises were well heard. the breakfast was very good except the gravy was very runny. the staff was very friendly but I think our bed should have been fixed our first night instead of our second night. should have been refunded for the first night since the mattress was very uncomfortable.
July 24, 2014
Rated 5.0 out of 5.0 by Wizard of Oz Clean and comfortable
We recently stayed here as part of a family reunion group. Rooms were clean and staff friendly. The sheets were surprisingly nice which made sleeping very pleasant. We did not use the pool, but others in our group did and we heard no complaints. The only disappointment was the breakfast. Wish it could be more substantial with more choices. In fact, they had green bananas which were too green to be eaten. We took one along on our travels, and 5 days later , having been kept in a hot , sunny car, it was still green and hard! We tossed it. But we still give an overall 4-5 stars to this facility. Just don't count on a ripe banana!
July 20, 2014
Rated 4.0 out of 5.0 by JoeA87 Outstanding Professional Staff
This Holiday Inn location is a good property and one I could recommend for business travel
July 14, 2014
Rated 5.0 out of 5.0 by RJPrice95 Good night sleep
The staff was very accommodating. They have a machine that makes fresh delicious pancakes. They also had a hot bar with breakfasts meats, biscuits and gravy, and eggs. It was a full breakfast.
July 10, 2014
Rated 3.0 out of 5.0 by DRaining Disappointment
I STAY AT IHG A LOT, MORE HOLIDAY EXPRESS THAN ANYTHING. THIS WAS A BAD EXPERIENCE. I SPENT 42 YEARS IN CUSTOMER SERVICE AND NEVER HAVE I HAD A FULL GROUP OF STAFF OFF BECAUSE OF HOLIDAY AND CUSTOMERS PAYING FOR SERVICE NOT GIVEN. I COME OUT IF STATE.FOR A DAUGHTERS WEDDING WITH A FAMILY OF 6 IN A FAMILY SUITE WITH NO SERVICE AND ICE MACHINE OUT OF SERVICE, FIRST IHG NOT TO GREET ME AS A MEMBER OR OFFICE WELCOME GIFT OR OPTIONAL BONUS POI.NTS. AT CHECK OUT I ASK FOR MY BONUS POINTS. TWO OF MY PARTY WENT AND GOT ANOTHER ROOM AT ANOTHER CHAIN FOR THREE NIGHTS CREATING ADDITIONAL EXPENSE. HAVING A DAUGHTER MARRIED AND LIVING IN THE AREA WILL BRING ME BACK TO THE AREA TWO TO THREE TIMES PER YEAR BUT NOT TO THIS PROPERTY. WHEN YOU ARE OPEN HOLIDAYS YOU MUST ROTATE XTRA DAYS OFF AND PAY THE OT FOR HOLIDAY. AS I WALKED IN I LIKED THE PLACE BUT ENDED VERY DISAPPOINTED.
July 10, 2014
Rated 5.0 out of 5.0 by shaky75 Great staff, comfortable room, nice bathroom.
I would stay there again, nice location. no problem finding places to eat and shop. Great experience, the front desk staff very nice and friendly. We stayed over the holiday with no cleaning staff, but no problem. We were able to get clean towels, I'm just glad they got the day off!
July 10, 2014
Rated 5.0 out of 5.0 by lizinfremont Very clean property with a dedicated staff!
We were impressed with the cleanliness of the rooms and the hotel overall. The room was very quiet and the separate bedroom made quite the difference. It was a peaceful stay for us. I was also happy with how pleasant and helpful the staff was.
July 9, 2014