Rated 4.1 out of 5 by 123
Rated 4.0 out of 5.0 by Evans330 Comfortable, quiet and relaxing.
My family and I stayed in one of the family suites and we loved it. We have kids and it's important to us that they have plenty of space and that we can all sleep comfortably. The pool was a bit colder than we expected for an indoor pool but the hot tub more than made up for it. The free breakfast is one of the best we've had at any hotel. We really enjoyed our time there and would stay there again.
January 15, 2015
Rated 5.0 out of 5.0 by Susan970 Great Stay!
We had a great stay and the bed & pillows were very comfortable. My only comment is that the bathroom is way too small with such a large door and not enough room to move around. We definitely could not get ready together in the bathroom, and I had to do my makeup at the dresser (fortunately there was a mirror). Also the shower head was so high that it could not be adjusted.
January 8, 2015
Rated 2.0 out of 5.0 by kjia No great kid place
This is my review, based on my stay in January 2015. I was not recognized as a platinum member when I checked in (which is not a big deal, more of nicety, although the kids enjoy the goody bag when I get one). I went there based on indoor pool (for the kids) and close to restaurant we had reservations at. Most of it was good, the staff was OK. The two items I thought where not so good, was the size of the room, I booked the central bathroom room, which gives you a separate sleeping area (which I can deal with) and the pool. It was a family fun night (3 kids, 4 - 9 years old) to play in the pool for a fun night out. We got to the pool area and the windows where open a couple of inches, so it was cool in there, most pool areas are warm and humid. So, i thought, well that should be OK, it will make the water seem warmer....not so much. The pool water was cold so kids did not do much swimming (basically jumped in and got out), they decided to just play in hot tub (we where only ones in pool area). So, I turned the hot tub on and kids jumped in. In a few minutes our eyes where starting to burn from chemical in the air and was smelling very chemical heavy. The other thing was the ceiling was covered in water drops, so you would get dripped on sitting in pool area and especially by the hot tub. We left the pool area disappointed. The rest of the experience was a typical stay. I don't plan to stay there again.
January 7, 2015