Rated 4.3 out of 5 by 49
Rated 4.0 out of 5.0 by wilczek32 Very Accomodating
The front desk was very helpful with all of my needs and made us feel right at home.
February 5, 2014
Rated 4.0 out of 5.0 by Teddy Bear Clean room and good service.
We were given a large end room. It was very quiet. Room was clean and everything worked. Management was very kind and gave us a late check out.
The only con was that the heat was difficult to control, and the carpet was torn. They were doing remodeling/painting on the floor, so fire door was left open frequently. Hallway was very cold. Also we felt this inn was pricey compared to others we have stayed in.
All in all we had a good experience at this inn. They provided a nice breakfast with very good cinnamon rolls.
A satisfied customer.
January 6, 2014
Rated 1.0 out of 5.0 by Ricky889 Platinum member Disgusted and never recommend!!
The management of this motel is beyond words awful. The worst experience I have encountered in trying to deal with an issue at a motel anywhere in the U.S.
December 5, 2013
Rated 4.0 out of 5.0 by JSK02 Courteous and helpful staff; great breakfasts
This was our first time at the Holiday Inn Express in Enid. We had stayed twice before at another motel, and this was far superior. The staff were helpful in getting us another reservations near the airport in Oklahoma city before flying out, and they always responded to our needs - new key cards when one didn't work. The beds were comfortable and the room arrangement was superb. Plenty of options for sitting and talking with sofa and chairs. Breakfast in early morning was complete. Didn't lack for anything. Great experience for visiting our relatives in Enid. Room rates excellent, too.
Thanks for a lovely holiday.
December 5, 2013
Rated 5.0 out of 5.0 by April1 A good place to stay for service and comfort!
As always great service, great bed, good breakfast, clean, what can I say it's a Holiday Inn! The cookies were great too nice touch. Thanks for a great nights rest!
November 29, 2013
Rated 3.0 out of 5.0 by JParson Ok but not great
The check in was an issue, they finally just gave us keys and called us back about 2 hours later to run our credit card, their computer system locked up
We were in the room behind the electrical room and heard the elevator every time it moved, even though the bed was comfortable you could not sleep for the noise, if we had not had so much trouble checking in I would have asked for another room
November 15, 2013
Rated 4.0 out of 5.0 by Granny10 Very Clean, Terrible Customer Service
The customer service at the front desk staff was terrible. We were in town for a wedding and stayed for four nights (not to mention most of our family stayed there too). The staff at the front desk was very unfriendly (never smiled) and were unwilling to accommodate. The hotel was very clean and quite and the grandkids loved the pool. Also, we had numerous family members visiting in the dining room area in the middle of the day, when the cleaning staff kicked us out so they could vacuum. Really? They couldn't vacuum when the room was unoccupied?
Never again. Our next visit, we will stay at the Hampton.
November 14, 2013
Rated 5.0 out of 5.0 by Chasmo3006 Fantastic service!
I was gone during the day and had a dozen roses sent to my room for date later that evening. On my way out I ask the front desk to please place the roses in the refrigerator. Upon my arrival back to my room I opened the door and was hit with an artic blast. The table had been moved close to the AC, unit which was set on high fan and at the coldest setting, along with a note that said they wouldn't fit in the refrigerator. Thanks to the Enid Holiday Inn Express I was able to impress my old high school sweetheart which I hadn't seen in over 44 years. Thanks agin HIE of Enid.
November 13, 2013