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Rated 4.3 out of 5 by 70 reviewers.
Rated 5.0 out of 5.0 by Great Stay Great Stay, No complaints. Everything was clean and comfortable. Not really into writing a novel for this..... November 20, 2014
Rated 5.0 out of 5.0 by all around great stay The hotel was clean the staff very friendly and the room was very comfortable slept all night. November 7, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service The room was clean and comfortable. The staff was customer friendly. Breakfast options were good. Overall experience was good. November 6, 2014
Rated 5.0 out of 5.0 by Customer Service on display I had booked this hotel in Ennis early in 2014, as a stop to Galveston to depart for a cruise. When I arrived at the hotel, the clerk told me the room rate, which was different than the rate I had on my paperwork. While she could see the difference between the two, she couldn't get the system to take the lower rate. She informed me a manager would be available in the morning when I checked out to correct this. In the morning, I went to the desk and the manager, Nylex, was present. I showed her my papers and explained the situation. She said she would work on it and told me I could get breakfast while she fixed it. After I was done with breakfast, I went back and she had made the corrections and everything was sorted out. She also made the corrections and notes in the system to correct the rate for when we came back in a week. She took what could have been a frustrating situation and made the customer happy. I found the rest of the staff to be equally as pleasant to deal with. In addition, the hotel is clean and updated, has a good location and nice indoor pool area. October 31, 2014
Rated 3.0 out of 5.0 by Worst Internet Access This is a nice, clean and friendly hotel. But they have the worst internet access I have had years and I stay in hotels 100+ nights an year. The internet would not stay connected and I had to login to their portal several times a evening and you had to use Internet Explorer because their redirector would not work with Chrome. October 27, 2014
Rated 5.0 out of 5.0 Friendly Service All employees were extra friendly and accommodating. Room was larger than normal rooms and was great since my grandchild was with us. Only thing we didn't find was fruit choices at breakfast. October 27, 2014
Rated 5.0 out of 5.0 by Great hotel This hotel had very nice and clean rooms. The staff was very friendly and attentive. I would definitely recommend staying here. October 16, 2014
Rated 5.0 out of 5.0 by NIce newer hotel. Very nice rooms. Good Breakfast choice. WI FI, Pool and Fitness room available. Good complimentary breakfast. Friendly staff. Nice to have Refrigerator and Microwave in room. October 9, 2014
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