Rated 4.0 out of 5 by 117
Rated 1.0 out of 5.0 by pawpaw214 Horrible Experince In Enterprise AL.
Arrived on a Sunday night, had to yell for clerk to come out of the back to check me in.
Was not greeted correctly.
No name tags on employees until Friday morning when I check out and they had been contacted by IHG.
Wall paper in room was peeling off the wall.
Battle ants in my room all week.
The GM had been replaced and the new GM was not on property during my stay.
Will not stay in this property in the future. I had stay on this property 2 years ago and did not have these concerns.
I do not know if ownership has changed but service levels have gotten worse.
July 1, 2015
Rated 4.0 out of 5.0 by cmecoe Very Helpful Staff
I checked into this hotel late on a Friday evening. The staff member who checked me in was very friendly and professional. She apologized for the fact that although I had booked a suite online, it was not available. Apparently the system allowed guests to book rooms that were not actually available. I had my young granddaughter with me and the staff person brought me a crib promptly. However, the room key did not work so she went back downstairs to activate a key and bring it to me instead of me having to go to the check-in desk with the baby. I was pleased to see that although I didn't get the suite I'd booked the room was very spacious and it included a fridge and microwave. The main reason I'd booked a suite is because I wanted the fridge for the baby's milk so it wasn't that big of a deal it not being available.
The next morning the lady overseeing the breakfast area was very helpful as I was trying to gather up the baby and her stuff as well as clear the table and put the highchair away.
The hotel is tucked away a little bit behind some other businesses but the signage on the main highway is good so it was easy to find.
I did notice that there were papers on the floor from a previous guest.
July 1, 2015
Rated 5.0 out of 5.0 by SCUBASteveATL Visiting Ft. Rucker
Great room, excellent breakfast, clean hotel throughout.
June 27, 2015
Rated 5.0 out of 5.0 by Pick a name any name Service and location
We had to attend a funeral in the area room and the room service was very good. I also like the location because it was very convienient to food and gas, etc.
June 27, 2015
Rated 1.0 out of 5.0 by victoriag reservation/management problem and loud neighbors
I had a problem with attempting to change my reservation which was compounded by no manager on site on Friday night at 6:15 pm. I was told I could speak with a manager on SUNDAY morning, which defeated the purpose of my needing to get my problem solved. The front desk staff contacted the manager for me, but did not solve my problem to my satisfaction.
The rooms were clean and the housekeeping staff and breakfast staff were very helpful and friendly. There are many choices for breakfast and this was a plus of the stay.
We could hear the people next door talking until well after midnight which kept us from sleeping on the Saturday night of our stay. They did not seem to be unusually loud (not yelling or arguing but just lots of people and lots of talking).
Internet and television were good.
June 25, 2015
Rated 5.0 out of 5.0 by TRWMGW Quiet and clean
Enterprise is a nice town that has a lot of military history, and the mural on the wall in the hotel lobby celebrates that. Located close to all the city's shops, but off the road enough to be quiet. Nice friendly people.
June 24, 2015
Rated 5.0 out of 5.0 by SkyKing77 Great hotel
Other than a glitch with the reservation(which this hotel had no responsibility for) this was a great stay. Clean property; good location; quiet; etc. Would stay again.
June 21, 2015
Rated 5.0 out of 5.0 by Stephiecakes Great Hotel
This is a wounderful hotel and have been going to this hotel now for 5 years and never have had any problems. Would highly Recommend It.
June 17, 2015