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1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-334-3472211
Hotel Fax: 1-334-3472011
Hotel Fax: 1-334-3472011
Rated 3.7 out of 5 by 13
reviewers.
Rated 5.0 out of 5.0 by BradB Another Outstanding Stay in Enterprise
From check-in to check-out, this stay was perfect.
Karen, who was was working the desk when I arrived, provided excellent help and followed-through on every detail.
The room was great, and the amenities were excellent. And, as I have said many times, the breakfast is the standard all HIE facilities should strive to meet.
Last, but not least, Richard was at the desk when we left, and his service was also outstanding, as always.
May 4, 2013
Rated 3.0 out of 5.0 by ProudFather Ft Rucker Graduation
Attended my son's WOC graduation. Hotel was nicely priced (select military if you have ID), clean, and comfortable. Location was convinent for tavel to Ft Rucker, 15 min. Room was comfortable, but guest on 3rd floor was loud when walking. Did not get what I thought I reserved. When online, the picture shows a couch in room. This is not the case. Only had a chair other than the bed. Was told I would have to upgrade to a suite to get the couch. Was moved to another room with 2 queen beds instead of a King. Staff was friendly and willing to help. Would recommend this hotel to others who will be attending functions at Ft Rucker.
April 10, 2013
Rated 3.0 out of 5.0 by wittyname All was well, and then....
we found silverfish in our room. Now, this may not be a big deal to southerners, but we northerners 'bout melted. Not what I wanted to bring him from our vacation. And the hotel did nothing, but apologize.
April 8, 2013
Rated 5.0 out of 5.0 by dave24s Great bed and fantastic people.
The room was kept very clean and the staff went out of their way to make us feel at home every day. The breakfast was plentiful and tasty, and the coffee was good too. I will look for the Holiday Inn Express from now on wherever I travel in the future. The bed was very comfortable and I slept soundly every night.
March 21, 2013
Rated 5.0 out of 5.0 by BradB Best Holiday Inn Express I have found!
First, the breakfast is always perfect and served in a clean and comfortable environment. The person who makes this happen needs to be recognized for her great work!
Second, all of the staff, desk, housekeeping, maintenance, and any I left out are professional, polite, helpful, and always pleasant.
I always enjoy staying at this HIE.
February 24, 2013
Rated 1.0 out of 5.0 by jimmer2 poor sevice
worst stay at a HIE i had. staff was not willing to help when problems came up. Internet service didnt work, when i called front desk with the problem i got a number to call to deal with the problem myself. Called number 3 or 4 times during my stay and the problem was never corrected by the time i left. Also the reservations i made was for 1 king bed i got a room with 2 beds.Breakfast was less then par for a HEI, mechines out of sevice etc. Needless to say i would go out of my way not to stay at this hotel in the future.
February 18, 2013
Rated 4.0 out of 5.0 by Bud69 Average but nice
I have stayed here a couple of times. Its nice but rooms needs some freshening up. Staff is nice however they could use some polishing up. I had to leave a note for the maid to vacuum the floor because when I checked in there was crackers on the floor and they didn't clean them up the first day there so on my second day I left a note and asked them to cleans it up. It should have been cleaned BEFORE another guest (ME) even moved in but it was not.
February 5, 2013
Rated 1.0 out of 5.0 by Tahoe96 Bad odor in hallway on first floor
I will not be staying at this property again until the odor in the first floor hallway is completely eliminated. Hotel manager, you know what I am talking about.
December 17, 2012
