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Rated 3.7 out of 5 by 109 reviewers.
Rated 4.0 out of 5.0 by Surprisingly quiet We checked in not being aware that this holiday in was attached to the splash lagoon. We initially thought we made a mistake. Surprisingly by 9pm the hotel was very quiet. We also took a walk through splash lagoon and cannot wait to come back with our grand children. I was disappointed that there was not fresh coffee in the lobby in the evening. Hotel room coffee is not consumeable. It's like a bad or weak cup of tea. Overall we did like it. In addition there are some very nice restaurants close by and lots of decent shopping. February 5, 2014
Rated 4.0 out of 5.0 by Very Very Good Stay This hotel is very confidently located to restaurants and shopping areas. The staff was professional and friendly. The room very neat and well appointed and when you opened the door you could smell the cleanliness. My room was also ample in size. All in all it was a very good stay. Breakfast was mediocre although I do not hold this against the hotel, the choices at the hot bar on the day I was there was dried up scramble eggs, sausage patties, and over cooked biscuits, cinnamon buns and an empty tray for sausage gravy? Perhaps a little more creativity is in order at the breakfast bar. January 18, 2014
Rated 5.0 out of 5.0 What a Great Place to Stay!!! From the second we walk up to the front desk the staff made us feel as if we were the only people staying at the hotel. They answered all are questions and even went out of there way to find some of the answers. The rooms were clean and in tip top shape. We did have a small problem with are remote control not working but after calling down to the front desk they had it fixed in minuets. Great staff, Great place!!! January 14, 2014
Rated 5.0 out of 5.0 by Very confortable bed and room As a family we enjoyed the connection to the water park and the spacious room.We also enjoyed family time in the envening playing cards by the fireplace in the room. January 8, 2014
Rated 5.0 out of 5.0 by Great service,studio suite is awesome. We stayed overnight on Christmas eve,we got complementary upgrade from regular room to studio suite,which we loved it.front desk girls real place to stay for holidays. January 4, 2014
Rated 3.0 out of 5.0 by Average Hotel, Good Location for Water Park Staying here is about the ease to use Splash Lagoon. The hotel is very average, a bit loud but works for what you need. As a Platinum Member it would have been nice to get any of the things offered, ie late checkout or the free wi-fi but this time it wasn't a big deal. January 2, 2014
Rated 4.0 out of 5.0 by Great Room But Our Executive Suite was one of the best rooms we have ever stayed in and we really enjoyed it. However, most of the clients were the rudest and most inconsiderate people I have ever dealt with. December 31, 2013
Rated 5.0 out of 5.0 by Probably the best bed and best night's sleep I have ever had in a hotel Great stay and very courteous, capable front desk. December 27, 2013
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