Rated 3.7 out of 5 by 175
Rated 5.0 out of 5.0 Great location
We enjoyed staying at the newly renovated location. The room was very large and suited our needs while we enjoyed the water park
August 26, 2014
Rated 5.0 out of 5.0 by BlackWatch99 Breakfast
Excellent breakfast variety and well picked fruit choices. The menu varied each day and the staff were very friendly.
August 24, 2014
Rated 2.0 out of 5.0 by keyth83 Disappointing.
I will not be staying at this hotel again. The room itself was nice. However, the tv in the bedroom did not work. The backlight was broken so it only had audio - no video at all. Had to use the tv in the other area only. The parking at this hotel is absolutely pathetic. It shares parking with a water park, and the water park customers use up hotel parking. It needs to be separated. Also the parking area was about half the size it should've been. You have to fight for a spot. Terrible. Even the internet was pathetic. The hard wired Ethernet did not work and the wifi BARELY worked. I was on the first floor near the front desk and still had trouble. It was so slow and weak that it kicked me off repeatedly. Absolute embarrassment to the franchise.
August 24, 2014
Rated 4.0 out of 5.0 by Lyro lighting
Need stronger and more lights in the room. Minor problem for a great room.
August 23, 2014
Rated 4.0 out of 5.0 by Rachel04 Nice for family
It was very nice layout for a family. However, our son crawls and the carpets were so dirty his knees were black. Room was great if you keep shoes on.
August 21, 2014
Rated 2.0 out of 5.0 by Winnie12 Bloody towels
I used my points for this room and was very dissatisfied with the conditions. I opened the towel and it was bloody, we call the desk and no apology was given, they said we will bring you more towels if you would like. A sign in the room stated that if you dis colored or ruined and linen you would be charged for it, I unrolled a wash cloth and it was pink like someone had dyed their hair, I pointed this out to be sure I wasn't charged. I feel like this hotel and my points were wasted. I wills never stay here again. The staff acted like it was no big dealaaqqqqqq
August 21, 2014
Rated 4.0 out of 5.0 by Marie404 Good size room and good service.
We stayed for two nights and the room was a great size for a family of four. My main complaint would be the cleanliness of the guest room itself. Overall it didn't look too bad but within minutes of entering the room I opened the cupboard door to look inside and my hand ended up getting covered in pizza sauce maybe? We then found an eaten empty yogurt container by the night stand; not sure how that could possibly have gotten missed by housekeeping. It left me wondering how well the room had be cleaned if at all before check in. I wished I had had some disinfecting wipes to freshen things up so we could have felt a bit more comfortable. I would stay again but would bring a few cleaning supplies. We came to shop and thought the location was perfect in relation to the shops. The kids enjoyed Splash Lagoon and it was convenient to have it right on site. Overall, the price was reasonable, and it is a good 'middle of the road' option; not too expensive but not a dive either.
August 20, 2014
Rated 5.0 out of 5.0 by Dad1992 great room
Bed comfortable and room very quiet. Breakfast overcrowded. Excellent fitness center.
August 18, 2014