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Rated 3.7 out of 5 by 144 reviewers.
Rated 5.0 out of 5.0 by Very friendly! I loved this place. The front desk women were awesome and the room was fantastic. We will definitely be returning!! July 2, 2014
Rated 3.0 out of 5.0 by Overcharged On checkout the rate charged was more than the rate on the registration form, which was conveniently lost when I asked to see it - told that the rate was probably higher because I got one of the last few rooms and they always add a surcharge when getting full July 2, 2014
Rated 3.0 out of 5.0 by great beds,other furniture bad,very bad aful breakfast,couch very uncomfortable,internet did not work,a/c not cold,it was clean but dated,i paid extra for living room but it was aful..would not stay again or refer June 30, 2014
Rated 3.0 out of 5.0 by Famiy friendy but bathroom needed maintenance See prevous commnets on non-functioning toilet. Informed housekeeping who never fixed it nor did we get a call from the front desk. June 29, 2014
Rated 2.0 out of 5.0 by Musty smell throughout the room and old sagging couch Room was smelly and furniture in poor condition. Thought it was the whirlpool tub but front desk clerk thought it was that this floor was the previous smoking floor. Scheduled our room for the next night on a different floor but we decided to cancel and book elsewhere. June 29, 2014
Rated 4.0 out of 5.0 by stay on 6/23/14 I found the internet service slow and the bathroom fan too noisy. June 26, 2014
Rated 5.0 out of 5.0 by great place to relax we stayed here for our Biggest Loser race weekend. Hotel is close to many attractions, lots of food choices, and well within a close drive to the race itself. Staff are friendly, professional, and courteous. I only wish we had a chance to try to breakfast! June 25, 2014
Rated 5.0 out of 5.0 by Comfortable room; friendly and competent staff No specific comment; restful stop on long journey. June 23, 2014
Rated 5.0 out of 5.0 by Very pleasant experience. I was satisfied by the quality of service I have come to expect of Holiday Inn. June 22, 2014
Rated 5.0 out of 5.0 by Comfortable stay Excellent service and very clean. One night stay and I was able get get some rest and recharge for the next days drive. June 20, 2014
Rated 5.0 out of 5.0 Great Room I was favorably impressed with our room ad the service we received. June 20, 2014
Rated 5.0 out of 5.0 by 3rd hotel in 10 days We had stayed in three hotels in 10 days and this was the last (soccer tournaments). This one was the best of the three. The room was spacious and the beds very comfortable. We really like the complimentary breakfast also! June 18, 2014
Rated 5.0 out of 5.0 by Great hotel experience Our stay was wonderful and met all of our needs. Hotel was exceptionally clean and neat. Breakfast was good with great variety. The best was the convenient indoor access from lobby to "Splash Lagoon Waterpark". Very short walk. Rooms were well equipped with kitchenette including sink, fridge, and microwave. Also found paper plates, cups, napkins, and eating utensils in cupboard. What a nice surprise. They thought of everything to make the stay the most comfortable. The beds and pillows were comfortable. The roll out sofa was not comfortable, however none of them ever are. Highly recommend this as a place to stay. June 16, 2014
Rated 5.0 out of 5.0 by Friendly staff and very comfortable beds Love this hotel. Very friendly and attentive staff. Room was quiet and beds very comfortable. Stay here once a year and would definitely recommend. June 11, 2014
Rated 4.0 out of 5.0 by Nice Facility Second time staying at this facility. Very convenient to restaurants in the area. Friendly staff June 10, 2014
Rated 4.0 out of 5.0 by Very nice This hotel was very nice and met our needs for the most part. Breakfast was esp good and the access to Splash Lagoon was very convenient. Great deal for the money. Close to lots of things to do and places to eat. We spent 4 days and had a ball. Highly recommend this Holiday Inn Express and don't forget the cinnamon rolls! June 7, 2014
Rated 5.0 out of 5.0 by Great Experience, very clean and lots of fun!! We stayed for 3 days and 2 nights and we had a great time! The room itself was very clean, spacious and comfortable. I have a 2 year old and 11 year old and both had a great time even with such an age gap. The water park is extremely convinient and I would recommend adding the meal plan and other activities ahead of time with your package it is definitely worth it. We will be going back for sure with friends and more family. June 6, 2014
Rated 5.0 out of 5.0 by Relaxing stay This was a very comfortable, relaxing stay for the price. May 29, 2014
Rated 1.0 out of 5.0 by Housekeeping My experience at the Erie, PA Holiday Inn was not a good one. After one night of a 3 night stay, I refused to allow housekeeping back into the room for additional cleaning. Housekeeping appeared to linger in my room, eat in my room, left food crumbs, beds were wrinkled, bathroom had open soap packages still left in the bathroom. tub was not clean well. None of the trashes were emptied. fingerprint smudges all on the furniture. sticky substance on the table. I was not a happy customer. Management never reached out to me. May 25, 2014
Rated 4.0 out of 5.0 by Average Hotel Excellent location, Waterpark next door and lot of restaurant. Confortable bed. Quiet even though there is lots of kids. I always need a handicap room with hand held shower. The hoze is short might as well be fixed and very weak water pressor. Hotels need to have a handheld shower in every bathroom in addition to soaking showers. Hotels that also offers bidet with a pop-up shower are usually a cut above the rest. May 13, 2014
Rated 4.0 out of 5.0 by Liked the family style room with the bunk bed area The family style rooms with the offset bunk bed area for the kids was a nice setup. The indoor and quick access to the water park made for a great vacation opportunity. Highly recommended and would do this again. April 28, 2014
Rated 3.0 out of 5.0 by Enjoyed our stay We stayed here one night while on a road trip to Grove City. Staff were pleasant and helpful. Room was clean and not too out dated. Overall was a great stay. April 23, 2014
Rated 5.0 out of 5.0 by Great Stay Staff was great. The breakfast was awesome, milk, juice, toast, pancakes, eggs, cereal, etc, basically anything you can think of. The room was very spacious and clean. Water pressure was really good. Sink was great size not one of those tiny sinks. Just great. Really nice being connected to Splash Lagoon. April 21, 2014
Rated 1.0 out of 5.0 by Disapointed Arrived at the hotel late at night, hoping for a good night sleep, but unfortunately I was next to the elevator and that did not help me sleep. For the price that I payed I hoped for more. Most likely will not return to this hotel April 15, 2014
Rated 4.0 out of 5.0 by Great Hotel for Families We stayed at this hotel when visiting the Splash Lagoon Park next door. The hotel interior is a bit dated and should be due a remodel. The beds were moderately comfortable and the available space in the jr. suite was adequate for our needs. April 7, 2014
Rated 4.0 out of 5.0 March 13-15th, 2014 I think this makes around 6 or 7 stays in the family suites, during our years coming to Splash Lagoon. We always have a good time, but this time we do have a couple of comments, in the rooms that are suited for families, we had 4 dinner forks, no extra garbage bags, or dish washing tabs, kept asking for them, only 4 small plates, and the fireplace did not work, they sent someone up, he got it working, but the next time we wanted to use it, it didn't work again. The mattresses were wonderful--they must be new, or new to the rooms we were in this year. Housekeeping needs to keep an eye on supplies for the kitchen. April 4, 2014
Rated 1.0 out of 5.0 by Poor service Unfortunately I requested a wake-up call, but due to the clocks moving forward ( I believe there was no wake -up call..Note this was for Monday morning so it was two days after the clocks should have been changed) I pointed out my disappointment to the front desk but they did nothing and didn't seem to want to try to help resolve. No action plan, nothing!!! Extremely disappointing!! March 19, 2014
Rated 4.0 out of 5.0 by Surprisingly quiet We checked in not being aware that this holiday in was attached to the splash lagoon. We initially thought we made a mistake. Surprisingly by 9pm the hotel was very quiet. We also took a walk through splash lagoon and cannot wait to come back with our grand children. I was disappointed that there was not fresh coffee in the lobby in the evening. Hotel room coffee is not consumeable. It's like a bad or weak cup of tea. Overall we did like it. In addition there are some very nice restaurants close by and lots of decent shopping. February 5, 2014
Rated 4.0 out of 5.0 by Very Very Good Stay This hotel is very confidently located to restaurants and shopping areas. The staff was professional and friendly. The room very neat and well appointed and when you opened the door you could smell the cleanliness. My room was also ample in size. All in all it was a very good stay. Breakfast was mediocre although I do not hold this against the hotel, the choices at the hot bar on the day I was there was dried up scramble eggs, sausage patties, and over cooked biscuits, cinnamon buns and an empty tray for sausage gravy? Perhaps a little more creativity is in order at the breakfast bar. January 18, 2014
Rated 5.0 out of 5.0 What a Great Place to Stay!!! From the second we walk up to the front desk the staff made us feel as if we were the only people staying at the hotel. They answered all are questions and even went out of there way to find some of the answers. The rooms were clean and in tip top shape. We did have a small problem with are remote control not working but after calling down to the front desk they had it fixed in minuets. Great staff, Great place!!! January 14, 2014
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