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Rated 3.8 out of 5 by 197 reviewers.
Rated 5.0 out of 5.0 by Spacious Suite Room was wonderful. More than enough space for a family of 4 to unwind after a day of soccer games. October 7, 2014
Rated 5.0 out of 5.0 by Busness Stay Ideal location while staying in the Mckean, PA area. Close to work, dining, and shoping. Not to mention the staff is very courteous and helpful. September 29, 2014
Rated 5.0 out of 5.0 by Service and Comfort I stay at Holiday Inn Express a lot and this hotel is just as I expect from a stay with them. Comfortable bed, clean room, friendly staff and great service. September 26, 2014
Rated 5.0 out of 5.0 by Comfortable beds, good location I have stayed at this location a couple of times. Always a friendly staff and quick to assist when it is needed. Clean rooms and beds. September 21, 2014
Rated 5.0 out of 5.0 by PHB business visit to Erie, enjoyed the trip. Like the area, lots to see. September 20, 2014
Rated 4.0 out of 5.0 by What I expect at Holiday Inn Express Holiday Inn Express is a very consistent chain. With 50 travel nights per year, consistency is a very good thing. September 10, 2014
Rated 4.0 out of 5.0 by 9-05-2014 Holiday Inn Express and Suites visit The staff was friendly however they wouldn't accomodate my request to book a room for me in Rochester NY the following night. The room was clean and comfortable. September 8, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay We took our grand kids to Splash Lagoon and stayed at the Holiday Inn Express in the Kids Suite. The staff was very friendly. The room was clean and comfortable. Even though check-in time isn't until 4:00, our room was ready when we arrived to pick up our tickets for Splash Lagoon. There were many choices for breakfast...eggs, sausage, pancakes, fruit, cereals, danish, bagels, and more. We will definitely stay here again. We would highly recommend this hotel to anyone traveling in the area!! September 8, 2014
Rated 5.0 out of 5.0 by Just passing thru. I am a senior who was driving home from a visit. I stayed here based on location and area. The staff was on the ball. Very sharp and I am glad I stayed. Food good and room great. I would return when in area. September 7, 2014
Rated 5.0 out of 5.0 by Family Stay We stayed here for one night and this hotel was perfect for our family needs. We had the Kids' suite - which my son absolutely loved his "area." The kitchenette area included some extras that were very convenient for a traveling family and the bathroom anemities were perfect. September 5, 2014
Rated 5.0 out of 5.0 by Holiday weekend fun time This was the first time to this location. It is attached to the water park. Not only was it conveinent, i was pleasantly surprised that the room, hotel and public areas were all kept to top standards. The room had plenty of space and made for a fun and comfortable trip. September 5, 2014
Rated 4.0 out of 5.0 by Comfortable bed Clean room, close to Highway, bedding was great. Parking was inconvenient due to water park guests parking in front of hotel. Will stay here again September 4, 2014
Rated 5.0 out of 5.0 by Great overall experience I had a great overall experience at this hotel. The room was clean, spacious, and comfortable. The hotel staff was very friendly and helpful. I always enjoy a free breakfast, and this hotel is one of the best I've had, and the staff was very attentive, even though it was a buffet. Easy check-in and check-out. Even though this hotel does not have a pool, it is connected to Splash Lagaoon, and a short drive from Waldameer and the beach, and you can also use the neighboring hotels' pools. I would definitely stay here again. September 3, 2014
Rated 5.0 out of 5.0 by comfortable, good value the room was comfortable and clean, plenty of towels and such, the only thing lacking was the quality of breakfast choices available, they were acceptable but there is room for improvement. September 2, 2014
Rated 5.0 out of 5.0 Great location We enjoyed staying at the newly renovated location. The room was very large and suited our needs while we enjoyed the water park August 26, 2014
Rated 5.0 out of 5.0 by Breakfast Excellent breakfast variety and well picked fruit choices. The menu varied each day and the staff were very friendly. August 24, 2014
Rated 2.0 out of 5.0 by Disappointing. I will not be staying at this hotel again. The room itself was nice. However, the tv in the bedroom did not work. The backlight was broken so it only had audio - no video at all. Had to use the tv in the other area only. The parking at this hotel is absolutely pathetic. It shares parking with a water park, and the water park customers use up hotel parking. It needs to be separated. Also the parking area was about half the size it should've been. You have to fight for a spot. Terrible. Even the internet was pathetic. The hard wired Ethernet did not work and the wifi BARELY worked. I was on the first floor near the front desk and still had trouble. It was so slow and weak that it kicked me off repeatedly. Absolute embarrassment to the franchise. August 24, 2014
Rated 4.0 out of 5.0 by lighting Need stronger and more lights in the room. Minor problem for a great room. August 23, 2014
Rated 4.0 out of 5.0 by Nice for family It was very nice layout for a family. However, our son crawls and the carpets were so dirty his knees were black. Room was great if you keep shoes on. August 21, 2014
Rated 2.0 out of 5.0 by Bloody towels I used my points for this room and was very dissatisfied with the conditions. I opened the towel and it was bloody, we call the desk and no apology was given, they said we will bring you more towels if you would like. A sign in the room stated that if you dis colored or ruined and linen you would be charged for it, I unrolled a wash cloth and it was pink like someone had dyed their hair, I pointed this out to be sure I wasn't charged. I feel like this hotel and my points were wasted. I wills never stay here again. The staff acted like it was no big dealaaqqqqqq August 21, 2014
Rated 4.0 out of 5.0 by Good size room and good service. We stayed for two nights and the room was a great size for a family of four. My main complaint would be the cleanliness of the guest room itself. Overall it didn't look too bad but within minutes of entering the room I opened the cupboard door to look inside and my hand ended up getting covered in pizza sauce maybe? We then found an eaten empty yogurt container by the night stand; not sure how that could possibly have gotten missed by housekeeping. It left me wondering how well the room had be cleaned if at all before check in. I wished I had had some disinfecting wipes to freshen things up so we could have felt a bit more comfortable. I would stay again but would bring a few cleaning supplies. We came to shop and thought the location was perfect in relation to the shops. The kids enjoyed Splash Lagoon and it was convenient to have it right on site. Overall, the price was reasonable, and it is a good 'middle of the road' option; not too expensive but not a dive either. August 20, 2014
Rated 5.0 out of 5.0 by great room Bed comfortable and room very quiet. Breakfast overcrowded. Excellent fitness center. August 18, 2014
Rated 4.0 out of 5.0 by one night stay at Holiday Inn Express Erie good, meet the expectation, easy access, nice location for travel August 18, 2014
Rated 3.0 out of 5.0 by Kids kids kids Nice place if staying with kids. Suites are good and convenience to water park is a plus. The downside however, is parking is taken up by water park guests, and the breakfast is FULL of kids. If you have kids with you it's a plus, but if travelling without it can bring some aggregation. Lots of wet floors and noisy kids and as previously mentioned, breakfast is an adventure. August 17, 2014
Rated 5.0 out of 5.0 by Very nice spot-well appointed Great value and well run. We didn't have time to go to the water park during this visit, but have on previous vacations. It is very fun. August 15, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff The accommodations were very good overall but the item I will remember most is the staff. I was always greeted with a smile. My family of 6 was treated with respect and with a sense of belonging. Our requests and inquiries were dealt with in a timely manor and with a sense of high priority. August 15, 2014
Rated 4.0 out of 5.0 by Convenient location Convenient location, service was good. The bathroom could have been cleaner. August 14, 2014
Rated 4.0 out of 5.0 by Relaxing stay Hotel is central to many restaurants and I90. Clean room and quiet. Parking was difficult but there is parking on the side that is not lit up at night. Staff was very friendly and helpful. My family and I would stay and plan on staying there again. August 13, 2014
Rated 5.0 out of 5.0 by Breakfast Need to include more gluten free options More protein options. more fruit options August 13, 2014
Rated 2.0 out of 5.0 by Disappointing stay. Our family has been using HIE as our 'Go-To' chain for brief stays. We have stayed at dozens of locations over the past few years. All in all this was a disapointing visit to a HIE especially considering the peak price we paid for the room. The parking was insufficient. The hotel is in need of a 'refresh/remodel'. The walls/carpet seemed a little shabby, and decor seemed a little dated. Our 'Suite' room was spacious, but smelled of body odor/cooking smells (it was hard to tell). The carpet was badly stained. Room decor seemed dated and shabby. The breakfast area was very spacious, but the layout of food area was poor and caused confusing lines. The food choices seemed limited compared to other locations, the OJ was watery, and the coffee was bad. I'm NOT a coffee snob, but this coffee was awful. This particular Erie hotel was NOT a 'Hotel Nightmare' by any means, but we found it to be sub par compared to our other stays. We were looking for a location in Erie PA near the Presque Isle area and unfortunately this was the only location avail. I say this because it is a 15-20 min drive to Presque Isle. The main draw to this hotel is the proximity to the Splash Lagoon Waterpark adjacent to the HIEX. If you want to be next to this indoor waterpark, it would be the perfect choice. August 13, 2014
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