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Rated 3.8 out of 5 by 184 reviewers.
Rated 3.0 out of 5.0 by Clean and comfortable room, Kids Suite not worth the money The hotel was clean and comfortable, breakfast was good and the staff were excellent. However, we stayed in a Kid's Suite with bunk beds and were not thrilled with the experience. Our bed was comfortable, although the extra long pillows provided on the King Bed made it difficult to get them situated well. But the Bunk Beds were just not worth the extra money. The bunks were not made (other than the top blanket, so we had to take that off to make the beds) and the sheets are poor quality and did not stay on the mattress during the night, thus waking up my children multiple times. July 21, 2014
Rated 5.0 out of 5.0 by Great Accommodations. The Accommodations were much better than I expected. Especially the jetted tub. It was wonderful surprise. July 19, 2014
Rated 2.0 out of 5.0 by Not what I was hoping for I booked this hotel on a road trip to MA. I was hoping for a nice room where I could relax from a long drive, catch up on some email and be refreshed for the drive in the morning. I booked a suite with a whirlpool tub thinking the extra space and a nice bath would help to relax me. Unfortunately when I turned on the jets to the tub black flakes spewed out of the obviously hadn't been cleaned in quite awhile. So I scratched the bath and decided to watch a movie on netflix but the internet didn't work. Overall the room was nice and comfortable but I would not say it was a relaxing stay. July 17, 2014
Rated 4.0 out of 5.0 by Nice Place Nice room, good space, breakfast was below average. July 11, 2014
Rated 2.0 out of 5.0 by Pool is not included great hotel, awesome breakfast, great service, but beware the pool is not included. July 11, 2014
Rated 3.0 out of 5.0 by Decent room terrible breakfast and toilet paper Probably one of the worst continental breakfasts I ever had and the whirlpool tub fits 1 and 1/2 adults and is not worth the money. Took almost 30 minutes to fill. July 9, 2014
Rated 2.0 out of 5.0 by Comfortable Beds Hotel overall is good...had a serious hiccup with a service and was impressed with the "day staff" attempts to help us...Also awesome work Josh! July 3, 2014
Rated 3.0 out of 5.0 by Decent Hotel Stayed at Holiday In Erie for Splash Lagoon water park. It was ok. Not great, not bad. Good value with water park. Suite was only ok. July 3, 2014
Rated 5.0 out of 5.0 by Ahhhhhh...a clean hotel The room was spacious and decorated well. It was very clean and extremely comfortable. Plenty of space for all of us... July 2, 2014
Rated 5.0 out of 5.0 by Very friendly! I loved this place. The front desk women were awesome and the room was fantastic. We will definitely be returning!! July 2, 2014
Rated 3.0 out of 5.0 by Overcharged On checkout the rate charged was more than the rate on the registration form, which was conveniently lost when I asked to see it - told that the rate was probably higher because I got one of the last few rooms and they always add a surcharge when getting full July 2, 2014
Rated 3.0 out of 5.0 by great beds,other furniture bad,very bad aful breakfast,couch very uncomfortable,internet did not work,a/c not cold,it was clean but dated,i paid extra for living room but it was aful..would not stay again or refer June 30, 2014
Rated 3.0 out of 5.0 by Famiy friendy but bathroom needed maintenance See prevous commnets on non-functioning toilet. Informed housekeeping who never fixed it nor did we get a call from the front desk. June 29, 2014
Rated 2.0 out of 5.0 by Musty smell throughout the room and old sagging couch Room was smelly and furniture in poor condition. Thought it was the whirlpool tub but front desk clerk thought it was that this floor was the previous smoking floor. Scheduled our room for the next night on a different floor but we decided to cancel and book elsewhere. June 29, 2014
Rated 4.0 out of 5.0 by stay on 6/23/14 I found the internet service slow and the bathroom fan too noisy. June 26, 2014
Rated 5.0 out of 5.0 by great place to relax we stayed here for our Biggest Loser race weekend. Hotel is close to many attractions, lots of food choices, and well within a close drive to the race itself. Staff are friendly, professional, and courteous. I only wish we had a chance to try to breakfast! June 25, 2014
Rated 5.0 out of 5.0 by Comfortable room; friendly and competent staff No specific comment; restful stop on long journey. June 23, 2014
Rated 5.0 out of 5.0 by Very pleasant experience. I was satisfied by the quality of service I have come to expect of Holiday Inn. June 22, 2014
Rated 5.0 out of 5.0 by Comfortable stay Excellent service and very clean. One night stay and I was able get get some rest and recharge for the next days drive. June 20, 2014
Rated 5.0 out of 5.0 Great Room I was favorably impressed with our room ad the service we received. June 20, 2014
Rated 5.0 out of 5.0 by 3rd hotel in 10 days We had stayed in three hotels in 10 days and this was the last (soccer tournaments). This one was the best of the three. The room was spacious and the beds very comfortable. We really like the complimentary breakfast also! June 18, 2014
Rated 5.0 out of 5.0 by Great hotel experience Our stay was wonderful and met all of our needs. Hotel was exceptionally clean and neat. Breakfast was good with great variety. The best was the convenient indoor access from lobby to "Splash Lagoon Waterpark". Very short walk. Rooms were well equipped with kitchenette including sink, fridge, and microwave. Also found paper plates, cups, napkins, and eating utensils in cupboard. What a nice surprise. They thought of everything to make the stay the most comfortable. The beds and pillows were comfortable. The roll out sofa was not comfortable, however none of them ever are. Highly recommend this as a place to stay. June 16, 2014
Rated 5.0 out of 5.0 by Friendly staff and very comfortable beds Love this hotel. Very friendly and attentive staff. Room was quiet and beds very comfortable. Stay here once a year and would definitely recommend. June 11, 2014
Rated 4.0 out of 5.0 by Nice Facility Second time staying at this facility. Very convenient to restaurants in the area. Friendly staff June 10, 2014
Rated 4.0 out of 5.0 by Very nice This hotel was very nice and met our needs for the most part. Breakfast was esp good and the access to Splash Lagoon was very convenient. Great deal for the money. Close to lots of things to do and places to eat. We spent 4 days and had a ball. Highly recommend this Holiday Inn Express and don't forget the cinnamon rolls! June 7, 2014
Rated 5.0 out of 5.0 by Great Experience, very clean and lots of fun!! We stayed for 3 days and 2 nights and we had a great time! The room itself was very clean, spacious and comfortable. I have a 2 year old and 11 year old and both had a great time even with such an age gap. The water park is extremely convinient and I would recommend adding the meal plan and other activities ahead of time with your package it is definitely worth it. We will be going back for sure with friends and more family. June 6, 2014
Rated 5.0 out of 5.0 by Relaxing stay This was a very comfortable, relaxing stay for the price. May 29, 2014
Rated 1.0 out of 5.0 by Housekeeping My experience at the Erie, PA Holiday Inn was not a good one. After one night of a 3 night stay, I refused to allow housekeeping back into the room for additional cleaning. Housekeeping appeared to linger in my room, eat in my room, left food crumbs, beds were wrinkled, bathroom had open soap packages still left in the bathroom. tub was not clean well. None of the trashes were emptied. fingerprint smudges all on the furniture. sticky substance on the table. I was not a happy customer. Management never reached out to me. May 25, 2014
Rated 4.0 out of 5.0 by Average Hotel Excellent location, Waterpark next door and lot of restaurant. Confortable bed. Quiet even though there is lots of kids. I always need a handicap room with hand held shower. The hoze is short might as well be fixed and very weak water pressor. Hotels need to have a handheld shower in every bathroom in addition to soaking showers. Hotels that also offers bidet with a pop-up shower are usually a cut above the rest. May 13, 2014
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