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Rated 3.8 out of 5 by 187 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service One of the nicest Holiday Inn Express that we have had the privilege of staying. Starting with check-in and ending with checkout, our stay couldn't have been better. Desk was very knowledgable, and the breakfast buffett was well stocked at all times. If we ever get back to Erie, Pa., we will definitely feel comfortable. October 5, 2013
Rated 3.0 out of 5.0 by ok stay, breakfast was poor We stayed for 2 nites at this hotel. Within the first 5 mins in the room my 7 yr old found a plastic water bottle in the bedside table that was 1/2 filled with chewing tobacco spit. ewww! It was nice to have a full size fridge although it was filthy with dried milk or something on the outside. The beds are comfy and free wifi works really well. The breakfast was very poor. Bananas were the only fresh fruit choice. We were in town for a soccer tourney and would have like to have some more healthier choices. Front desk staff was very nice. October 2, 2013
Rated 5.0 out of 5.0 by Great Place to stay My family enjoyed our stay and we did not find any problems with the Hotel.We found it to be clean and the staff were great. September 29, 2013
Rated 1.0 out of 5.0 by Erie conference Our room was excellent, on the ground floor with extra room for our meetings. All was good until the third night. We worked late, retiring at midnight. I left to drop of a client only to return to a locked room. Although the night manage tried to reset the lock it was 2 AM when he finally called into the room to wake my wife. We were up the rest of the night. They gave me a $20 credit for not sleeping that night. Not good enough... September 28, 2013
Rated 3.0 out of 5.0 by Terrible pull out bed - just awfull Decent room but the pull out beds were stained and ragged and extremely uncomfortable. Not at all what I've come to expect from a Holiday Inn. The "suite" was one big room with one bath. No way to put the kids to bed and the adults enjoy the evening. I was not at all pleased with this room and would not recommend it to friends. September 25, 2013
Rated 5.0 out of 5.0 by Overall pleasant weekend Rooms were great and location was convenient. All staff were helpful and polite. I would highly recommend this holiday inn express! September 19, 2013
Rated 3.0 out of 5.0 by nice it wasn't as nice as the one in clevland. there were no pamplets anywere to tell what was going on. breakfast was a let down and the service for breakfast coukdn't keep up. I had to ask again for my aarp discount beacause the girl the nite before forgot it. all all it was OK September 11, 2013
Rated 3.0 out of 5.0 by Ok I always stay ay HI Exp. this time the bed could have been better, breakfast, no bagel cutter just a butter knife to cut :-( Carpet in room was pretty stained. Good internet and a good staff. I will try the crown next time in erie September 9, 2013
Rated 4.0 out of 5.0 by Room needed attention We have stayed at this property before and find the guest rooms to be comfortable. This stay though my son and his young family checked into their room only to be greeted by the strong smell of vomit. Someone had been sick on the carpet leading to the bathroom and in the bathroom. Yes it had been wiped up but the stain and strong smell remained. I can not believe housekeeping staff did not notice the smell. When the front desk was informed they did come right away and carpet clean the area with a rug cleaner that seemed to help. The point is this is not a economy property and that room should never have been allowed to be reserved for other guests until the problem was remediated. This certainly put a damper on our vacation stay. The staff though are very friendly and efficient and the breakfast room can actually seat a large number of people - something many other hotels can not do. August 31, 2013
Rated 5.0 out of 5.0 by First Class Accomodations I always feel like a VIP when I stay at this Holiday Inn Express August 31, 2013
Rated 4.0 out of 5.0 by Good Experience Overall. Hotel was nice and location was great. Was a good experience overall. Breakfast was really good. One thing though!. housekeeping took care of our room very late. After lunch when we were going to get back to the room to have a rest, room was not done by then we had to wait. Thanks August 31, 2013
Rated 5.0 out of 5.0 by Fun for the kids We had a wonderful room. The water park and game room were well kept and safe. August 30, 2013
Rated 2.0 out of 5.0 by very misleading We visited this hotel this past weekend. The description of the hotel as well as the reviews were very misleading. We booked with the understanding that the attached waterpark was included and for the price never doubted that it was. After checking in, we were told that the price, for which we already paid and was nonrefundable, did not include the waterpark. The additional cost for the waterpark for the five of us would have been another $200. Sadly, two of us got to go to the waterpark while the other three of us stayed in the room, due to the unexpected cost. Just be aware that if you book a stay at holiday inn the waterpark is not included regardless of how the synopsis/marketing lists it. Stayed August 2013, traveled with family August 29, 2013
Rated 4.0 out of 5.0 by kids loved the bunkbeds! we had a funtime staying at the Holiday Inn Express. The kids LOVED the bunk beds and we liked the comfy bed!! The only bummer was that we were on the ground floor so you had to pull the blinds for more privacy in the early evenings (our room was right infront of the smokers bench...no smell, just nosy people)! August 28, 2013
Rated 5.0 out of 5.0 by Very good room and great service. Room was spacious, clean and comfortable. Also peaceful considering the attached indoor water park. The staff were courteous and accommodating. This our second stay at this location butt won't be our last. Thank you very much. August 28, 2013
Rated 4.0 out of 5.0 by Spacious room and comfortable beds I was impressed with our room when we arrived. It had more than I expected, a frig, micro, and jacuzzi tub which was very large. The only problem had was when went to take shower there was someone else's hair on the back wall, I just wiped it away and thru it out but later told the desk and they where willing to send someone right up to re-clean the tub. Had a great time. August 28, 2013
Rated 5.0 out of 5.0 by worth the money You definitely get your money's worth. If you are looking for a place to gather in a group and be very comfortable, this is it. Better than most. Quiet. Very quiet. No thin walls. No hearing doors open and close. August 27, 2013
Rated 5.0 out of 5.0 by Very pleased customer Kids suite is the way to go if you have children!! The kiddos have their own area with bunk beds, big t.v., desk and a dresser for their clothes. The beds were comfortable and the huge jacuzzi tub they loved!! The mini fridge was perfect for their own personal drinks they brought along. I'm really happy with how this weekend at Splash Lagoon went. It's a great place for whole family to enjoy!! August 26, 2013
Rated 5.0 out of 5.0 by Big room and great value This was one of the nicest hotels of this price range I have ever stayed at! The room was Huge and well appointed with nice linens and furniture. The breakfast had great selection of healthy foods. The staff went out of their way to make our stay very enjoyable. When driving out East again in the future, your hotel will certainly be a stopover point for us. August 25, 2013
Rated 4.0 out of 5.0 by A little shabby We stayed here 2 years ago and it seems the rooms are not quite the same quality. The room smelled a bit musty. Even after we turned on the A/C. We stayed in the kids suite. The walls on the kids area seems a bit beat up and the comforters faded. The carpet seemed a little dirty and there was a fabric side chair that needed updating. The fabric was shredded on the ends. More useful than a side chair would have bend a small table and chairs. Especially since they give you a microwave and fridge. We had no place to eat the dinner we brought in. There is a desk and one chair but no where else to eat. The bathroom was the best part of the room. Very clean and modern looking with plenty of clean thick towels and a very large jacuzzi tub. The front desk staff was very friendly. The breakfast buffet had hot eggs and bacon, plenty of bread selections and cereal and fruit plus fresh hot pancakes. Would be nice if they stationed someone to keep an eye on kids who I saw touching food or putting rolls back off their plates but that really should be their parents' job. Overall pretty good value for your money especially if your main reason for staying is the attached water park. August 22, 2013
Rated 5.0 out of 5.0 by Great hotel Excellent room and a very clean hotel. Loved how close it was to splash lagoon August 22, 2013
Rated 5.0 out of 5.0 by Extremely Clean and Great Price My experience at this holiday was excellent! I would definately come here again. I found it extremely clean, the decor was up to date, the room was very spacious and it was for a reasonable rate. The breakfast was great! A great selections of breakfast items that were continually refilled with more. August 21, 2013
Rated 5.0 out of 5.0 by great room good time great time had pkg deal with splash lagoon .There where 4 adults and three kids studio room was perfect.Fire place was nice being it was chilly first couple days.Grandkids love the breakfast and splash lagoon. Staff was very accomedating and friendly.This was fourth year doing this and wouldn't stay at any other place. August 17, 2013
Rated 4.0 out of 5.0 by Bed Couches Bad We recently stayed at the Erie - Splash Lagoon location. The room was great and large. Only issue we had was the mattresses in the bed couches were really bad. We picked the larger room for the 2 couches but never used them after all because they were so uncomfortable, even for the kids. Otherwise, it was a very nice place and would go back! August 11, 2013
Rated 5.0 out of 5.0 by Excellent Accomodations Good location, close to all amenities. Huge room, with the largest jaccuzzi tub I have ever seen!!! We were accomodated with a bar fridge. The service was exceptional. The room very clean. Great recommendations for meals. Great experience all around!! August 11, 2013
Rated 4.0 out of 5.0 by Normally great place to stay. Made reservation while travelling through with 8 year old granddaughter. Was booked to Kids Suite which was 50% higher than 2 Queen bedroom that would have been sufficient for overnight stay. Found banana in cabinet over microwave and used soap bar in soapdish by shower which showed room was not cleaned up to normal Holiday Inn Express standards. Office staff was informed of these concerns on checkout. August 9, 2013
Rated 3.0 out of 5.0 by NEEDS UPDATING! This hotel is badly in need of some updating. The couches/sofa beds had numerous rips in the material, the carpet was dirty in our room. The beds could use some updating as well. August 7, 2013
Rated 1.0 out of 5.0 by Noisy, dirty, ignorant front desk staff motel was unusually noisy room was dirty, sheets not clean, bedcovers stunk of body odor, hair strands in bathroom front desk ignorant, young and didn't care we did not get check-in gift for Gold membership the eggs at breakfast were overcooked and the pastry was stale August 5, 2013
Rated 3.0 out of 5.0 by quiet room, noisy motel There is not enough parking close to the motel, the carpet in the room was spotted and dirty and wasn't cleaned while we were there. There is a water park attached to this motel so beware if you are not there for that reason. August 3, 2013
Rated 1.0 out of 5.0 by Smelly Hotel We recently had stayed here one night on what was our only family time planned for this summer. Upon entering our room, one of the TV's did not work, the other TV did not have batteries in the remote and two of our lights were not working. ALSO, there was a TERRIBLE smell, almost like someone had left fish to rotten in the room for weeks in the heat...it was horrible none of us got any sleep the first night and we demanded it be checked and cleaned and they still could not handle the problem successfully. Fortunately we got our money back for what was supposed to be our second night, we will not be staying here EVER again! August 1, 2013
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