Rated 3.8 out of 5 by 48
Rated 4.0 out of 5.0 by kgyebi Room for improvement..
Great location but service lacking. Amenities could do with some improvements.
Albeit sub par rating, I will still give it another try on my next visit.
September 6, 2013
Rated 5.0 out of 5.0 by Pierro Welcoming and Clean
Hotel was located right at the freeway off ramp near restaurants and shopping. Front desk clerk was extremely helpful and hospitable. Room was spotlessly clean and kept cool in the near record breaking heat wave. I wanted for nothing.
September 4, 2013
Rated 5.0 out of 5.0 by Sancho Convenient location with great value.
The staff is great and you can't beat the value. I'd stay there again!
August 26, 2013
Rated 4.0 out of 5.0 by Daddydavis Great hotel
The hotel was great. I took my family of six to this hotel. From the time of check-in to check-out we had a good time. The grounds were well maintained, the pool area was cleaned the breakfast was decent. I had trouble working the working the pancake machine but the nice staff assisted me with getting it to working. In all I will most definitely be back w/my wife and with the kids.
August 21, 2013
Rated 5.0 out of 5.0 by AMMug Great short stay
Stayed here two nights to attend the Stone Brewery Beer Festival. Nice, clean hotel, the staff are excellent! Breakfast and free wifi, with In N Out next door, a very short drive to the Stone Brewery. Can't be beat.
August 21, 2013
Rated 3.0 out of 5.0 by flitcroft Fine motel
Maybe I expected a little too much, but this property is closer to a motel than a hotel. The hallways are humid and not climate controlled (or the A/C was broken). The rooms had window-mounted A/C units that did not cool the room sufficiently or evenly. Also, the rooms were extremely humid (I had two rooms on this trip and both had the same issue). It may be due to the shower ventilation but from the moment we walked in to when we left the humidity was off the charts. The motel is about 50ft off the highway but noise was controlled reasonably well.
The motel is good value for the money in Escondido.
August 21, 2013
Rated 2.0 out of 5.0 by RQTraveler Don't stay here if you're handicapped or injured!
This hotel is one of the few, maybe the only, that does not have either an automatic door (or the ability to push a button to open it) or a doorman. It was annoying the first time I stayed here and was trying to enter with two rolling bags and a shoulder bag, but this time I was on crutches! I had to knock on the door to get assistance entering the building, which is ridiculous. Because of this I had a bad taste in my mouth from the get-go!
The staff offered no assistance in getting me and my rolling bag and two shoulder bags to my room since I was on crutches, which you would think would be a given. Instead she handed me even more things to carry...water and a snack-pack for being a Gold Elite member. Hmm, perhaps YOU could have carried it for me and rolled my bag to my room???
Fortunately for me a nice guest helped me to the elevator at least.
I would never stay here again unless I had no other choice. I would not have stayed here a second time, but I did not realize it was 'the hotel with no automatic doors' until I saw it. I stay at so many different hotels all over the US that I had forgotten that this was THE one.
It's bad enough that the door doesn't automatically open for guests, but it is worse that the staff in no way shape or form attempted to assist me once I arrived! PATHETIC!!!
August 20, 2013
Rated 5.0 out of 5.0 by HalF Relaxing and comfortable
Front desk staff was nice and friendly. Breakfeast personnel was excellent. Room was clean, comfortable and very relaxing. Would definitely stay again.
August 18, 2013
Rated 5.0 out of 5.0 by Burckhard13 Smaller but nice
Smaller rooms but nice and the staff was extremely friendly and helpful.
August 17, 2013
Rated 5.0 out of 5.0 by Slim70 Clean, comfy n delish free brkfst
Stay here was perfect! The room was clean and comfy! It was kid friendly too. The free breakfast was a plus...the staff was friendly. I would stay here again without a doubt!
August 16, 2013
Rated 4.0 out of 5.0 by Mccovey Very Pleasant Stay!
Enjoyed this very convenient hotel close to the freeway, restaurants, and attractions! The staff was very cordial and we enjoyed the morning breakfast buffet which was very well serviced by the staff!
August 10, 2013
Rated 2.0 out of 5.0 by brian19774 Not a quality Holiday Inn Express property
This property is run down and in desperate need of an overhaul. We were on the third floor where there is apparently no climate control for the hallway which was damp, musty, and hot. Our room air conditioner was old and smelled bad and ran constantly trying keep the room cool.
Both the bedding and two of our towels had obvious stains which was completely disgusting.
The breakfast was limited to waffles or coffee. There was no fresh fruit or cereal or even milk or water to drink.
I've stayed in some very nice HIE properties but will not be returning to this one.
August 1, 2013
Rated 5.0 out of 5.0 by Michael7808 Great people
The staff was great and very helpful in making my travel day a easy one
July 26, 2013
Rated 2.0 out of 5.0 by Lavergne below average
Checking into this establishment It seemed that I was bothering the staff. Not friendly at all. I am a Platinum member, not once was I acknowledged as a Priority Club member. Here is your key and room number. I will not be returning to this establishment
July 23, 2013
Rated 1.0 out of 5.0 by Jjc542 Not what I expected
My stay was not enjoyable. The AC unit was extremely loud and made it hard to sleep or watch tv. My bed was filled with long back hair ( my hair is light brown and buzzed short) it was gross to see and pull out those hairs from the sheets. The in room mini fridge did not work at all and could not keep a soda cold. The bathroom smelled like something was dead in the sink and the Oder of something rotten seeped into the room and made it unpleasant. There were no towels for the pool. A note in the room told us to get towels from the front desk but the front desk didn't have any towels ready so the staff told us they would bring us towels when they were ready...the towels never can and we had to walk back to the room soaking wet.
July 22, 2013
Rated 4.0 out of 5.0 Friendly Staff
Staffs are friendly & accommodating.
Double queen bed room is a little smaller compared to other 3 star hotel that I have been. The suite room though is perfect. Beds in both rooms are soft & comfortable.
Bathroom in Double queen bed room needs improvement, toilet roll is under the sink, so when you use the sink water drip through the toilet roll and it gets soak.
Pool is clean & nice.
Overall experience is good!
July 19, 2013
Rated 2.0 out of 5.0 by sandpointdave Old Property
The property appears quite old. Some upgrades had been made but the couch in my room was old, worn and had sagging springs. The AC was very loud and I had to turn it off so I could sleep. The breakfast room was very small and could not handle every one.
After checkout at many HI I use the tables in the breakfast room to do work. I was told the breakfast room was locked and I could not use it.
The internet service was sporadic and I kept getting cut off.
July 17, 2013
Rated 3.0 out of 5.0 by Floater1968 GREAT LONG-TERM STAY (BUT I CAN'T SLEEP!)
My company has a negotiated rate with this property and I am here every week on a project that will last several months. Problem is, I cannot get a solid night's sleep due to mattress and or pillows that simply do not work for my back and neck comfort! Aside from this unique "personal" problem, the hotel is quite conveniently located for my long-term business stay and all conveniences close by including many restaurants, cleaners, Target, etc. The staff is terrific and the facilities are just what you would expect from this brand (decent & clean), and adequately maintained for a hotel of it's age. WiFi can be hit-or-miss depending on specific room location.
July 16, 2013
Rated 3.0 out of 5.0 by AudieKay68 Stay Again ... Questionable
The set-up of the rooms was great and, both times we stayed at this hotel on our visit, the rooms were clean. Plus side was the location itself was close to family we were visiting and the interstate. My biggest complaint would be the hide-a-bed. The mattress was so thin my son could feel the springs -- makes it hard to have a restful night. There were a couple of minor things that we can overlook, but the hide-a-bed will probably be a deal buster.
We plan on coming back in March, but it's questionable whether or not we'll stay at this location again.
July 15, 2013
Rated 5.0 out of 5.0 by h3335 family time
We used the Holiday Inn Express in Escondido as our home away from home for three nights while surprising my sister with a 70th birthday party. The staff was incredibly accommodating to our fluctuating needs and always had a smile for us. We found the pool very relaxing after a long day of family fun. The location was perfect for us and having all the shopping close by made everything so very convenient.
June 30, 2013
Rated 5.0 out of 5.0 by ExtremelyHappyGuest Amazing Experience & Highly Recommended
I have nothing but great things to say about this property! My stay was very enjoyable!!!! My room was very nice and located on the top floor over-looking the pool. When housekeeping came to clean the room they did a very good cleaning job and I was happily surprised to see that my sheets were changed every day! (at other properties we were given 1 set of sheets that were not changed for the duration of our stay) The pool and the hot tub were both very relaxing and convienantly located for our use.
June 16, 2013
Rated 1.0 out of 5.0 by Idnurse Not the quality I have come to expect from HIE
I have been a Platinum Priority Club member for years and stay at HIE's frequently. This would rate as one of the worse HIE's I have stayed at. The hallway carpets were being replaced. Thank goodness as they were a mess. The hallways were extremely warm. I was in a two-room suite and the air conditioner in the bedroom did not work and it was very warm. The tub was very slow to drain so I was in about 2 inches of standing water during my shower. The coffee maker did not heat the water. I chose to check-out early. I expressed my complaints to the staff. They did apologize and offered to give me 3000 Priority points which I did not receive. I have communicated my concerns about this property to our corporate travel department. I definitely will never stay there again.
June 13, 2013
Rated 5.0 out of 5.0 by octester Great all around; just one suggestion
We stayed in a king suite, needing the pull out couch - bed in the living room. The pull out bed SORELY needs a new / better pad! The poor guy who used it said he could feel every spring, and didn't get a very good sleep at all... all else about our stay was fine. Too bad this one 'small'(?) item kept it from being perfect.
May 5, 2013
Rated 4.0 out of 5.0 by Daverly Cormfortable stay, friendly staff
We got an upgrade to a suite due to our priority club status. This worked out great as we got our grandkids to stay with us. This was our 4th or 5th stay here.
April 21, 2013
Rated 3.0 out of 5.0 by PNWcoffeesnobs Very friendly staff, comfortable; need to clean hallway carpet
We have stayed several times at this Holiday Inn. The staff are the best part of the hotel - very kind and helpful. - especially Vonne (Van?) at the front desk and the breakfast supervisor. They both went out of their way for us. The King Suite was especially great for our family of four. The pool is always a good place for our kids. A few things would greatly enhance the facility. The hallway carpets look very shabby - stained and worn. I hope they are on a short list for upgrading. They make the hotel seem much more run down than it is. And, most rooms for some reason only have "coolers" instead of functional fridges. Another timely upgrade! It was not labeled as such in the room, only on my receipt, and all my food went bad. :( Also, some noise abatement between rooms would be good - I can always tell when the neighbors are in the shower, and our door slammed really loudly every time we exited. And - I realize this is standard Holiday Inn fare, but...could we please get a few whole grains on the breakfast menu? And perhaps...I know, I'm dreaming here...but coffee that actually isn't watery brown stuff? BUT, all that said, glad to stay there.
April 15, 2013
Rated 4.0 out of 5.0 by Lou14 stay-review
I would like to mention 3 of your employees who went above and beyond to making our stay pleasant. Front desk: Zen & Joel whom were professional and personable. Great conversation with Zen & Joel calmly rescuing me after I lost the map to Church Service Easter morning . The third is Steve in housekeeping as silly as this sounds, when I asked how I could obtain a shower cap ,made it his priority to find one for me.
It was a treat having 24 hour coffee & snacks in the lobby, The
continental breakfast, very good.
The air conditioner unit was a little stressful.. It seemed to work fine during the day. During the night, would not maintain the setting of 65 & our last morning, the hairdryer kept shutting itself off when it got hot.
We are planning on returning back to Escondido in the fall & will probably be returning to the Holiday Express. Thank You.
April 7, 2013
Rated 3.0 out of 5.0 by Joe10 comfortable bed
My stay was adequate however my wife would not have liked it. The bed was comfortable and I could get coffee in the morning. It was a bit on the noisy side. The set up for the breakfast was inefficient however the price was right! The room was clean but not sparkling. (reason my very particular wife would not have stayed) For 1 night it was ok.
April 6, 2013
Rated 4.0 out of 5.0 by SonoLady Handy Location
We love this location for it's close proximity to the Wild Animal Park. We can spend the day there, check into the hotel, grab a great In & Out burger, (they're next door) & relax in our nice, clean, comfy room. In the morning, we can get a quick breakfast before hitting the road. The only downside to this last trip, was being informed that they did not have their famous cinnamon rolls on the weekend ????? They need to seriously re-think that! The clerk at the desk is always friendly, & the rooms are roomy, with a nice chair, & 4 fat pillows on the bed. The bathroom sparkles, & the towels are soft. Bring back the weekend cinnamon rolls, & it'll be perfect!
March 15, 2013
Rated 5.0 out of 5.0 by Capulia Will stay there again :D
The hotel was close to the highway, walking distance to shops and restaurants and inside everything and everyone was nice and friendly. The hotel is tucked behind the In N Out Burger & Coco's - those were the best landmarks to use if you arrive at night.
March 9, 2013
Rated 4.0 out of 5.0 by heyMiguel Escondido
Staff was great. Hallway carpets need replacing but good overall
February 18, 2013