Rated 3.9 out of 5 by 54
Rated 3.0 out of 5.0 by PNWcoffeesnobs Very friendly staff, comfortable; need to clean hallway carpet
We have stayed several times at this Holiday Inn. The staff are the best part of the hotel - very kind and helpful. - especially Vonne (Van?) at the front desk and the breakfast supervisor. They both went out of their way for us. The King Suite was especially great for our family of four. The pool is always a good place for our kids. A few things would greatly enhance the facility. The hallway carpets look very shabby - stained and worn. I hope they are on a short list for upgrading. They make the hotel seem much more run down than it is. And, most rooms for some reason only have "coolers" instead of functional fridges. Another timely upgrade! It was not labeled as such in the room, only on my receipt, and all my food went bad. :( Also, some noise abatement between rooms would be good - I can always tell when the neighbors are in the shower, and our door slammed really loudly every time we exited. And - I realize this is standard Holiday Inn fare, but...could we please get a few whole grains on the breakfast menu? And perhaps...I know, I'm dreaming here...but coffee that actually isn't watery brown stuff? BUT, all that said, glad to stay there.
April 15, 2013
Rated 4.0 out of 5.0 by Lou14 stay-review
I would like to mention 3 of your employees who went above and beyond to making our stay pleasant. Front desk: Zen & Joel whom were professional and personable. Great conversation with Zen & Joel calmly rescuing me after I lost the map to Church Service Easter morning . The third is Steve in housekeeping as silly as this sounds, when I asked how I could obtain a shower cap ,made it his priority to find one for me.
It was a treat having 24 hour coffee & snacks in the lobby, The
continental breakfast, very good.
The air conditioner unit was a little stressful.. It seemed to work fine during the day. During the night, would not maintain the setting of 65 & our last morning, the hairdryer kept shutting itself off when it got hot.
We are planning on returning back to Escondido in the fall & will probably be returning to the Holiday Express. Thank You.
April 7, 2013
Rated 3.0 out of 5.0 by Joe10 comfortable bed
My stay was adequate however my wife would not have liked it. The bed was comfortable and I could get coffee in the morning. It was a bit on the noisy side. The set up for the breakfast was inefficient however the price was right! The room was clean but not sparkling. (reason my very particular wife would not have stayed) For 1 night it was ok.
April 6, 2013
Rated 4.0 out of 5.0 by SonoLady Handy Location
We love this location for it's close proximity to the Wild Animal Park. We can spend the day there, check into the hotel, grab a great In & Out burger, (they're next door) & relax in our nice, clean, comfy room. In the morning, we can get a quick breakfast before hitting the road. The only downside to this last trip, was being informed that they did not have their famous cinnamon rolls on the weekend ????? They need to seriously re-think that! The clerk at the desk is always friendly, & the rooms are roomy, with a nice chair, & 4 fat pillows on the bed. The bathroom sparkles, & the towels are soft. Bring back the weekend cinnamon rolls, & it'll be perfect!
March 15, 2013
Rated 5.0 out of 5.0 by Capulia Will stay there again :D
The hotel was close to the highway, walking distance to shops and restaurants and inside everything and everyone was nice and friendly. The hotel is tucked behind the In N Out Burger & Coco's - those were the best landmarks to use if you arrive at night.
March 9, 2013
Rated 4.0 out of 5.0 by heyMiguel Escondido
Staff was great. Hallway carpets need replacing but good overall
February 18, 2013
Rated 5.0 out of 5.0 by HolidayInnForever Very nice Hotel Central Location
THis is a very nive hotel in a very central location in Escondido. Front desk was very helpful even at 4:00AM.
February 16, 2013
Rated 1.0 out of 5.0 by Royce no wifi our entire stay....
the internet worked intermittently for about an hour the night we checked in, then went out and was still out when we left the next morning. When I complained the person at the front desk pointed out that the PC in the lobby was on wifi, I checked it, it didn't work either. He called the internet provider, and because they could see some people online, they apparently wanted to speak to me to fix my laptop (I declined as I retired from fixing network problems 10 years ago). Those online probably were connected by cable, not wifi. Oh, my Kindle, my smartphone, and my wife's laptop also could not connect to the internet. We could all connect to the wifi router in the hotel, but there was no internet service. All my stuff worked great the next night in a different hotel.
February 4, 2013
Rated 5.0 out of 5.0 by Cash21 Nice Experience
I enjoyed my stay at the hotel. The rooms were very clean and the front desk staff were very friendly and helpful.
January 7, 2013
Rated 4.0 out of 5.0 by Cheryl3 Comfortable Bed and great service.
Stayed at the Holiday Inn because we had too many guests over the holidays so we chose to stay there since it was close to home and easy access. The staff was excellent and accommodated our request for extra pillows. The only drawback was the tub was slow in draining and exhaust for bathroom not very good so everything got moist in the bathroom. The beds were comfortable and although we were only there to sleep, we did eat breakfast there a day or two and it was above average with hot entrees and also hardboiled eggs which was appreciated on a low carb diet. All in all, an above average experience. PS-- You make it difficult to submit a review. This is the third time I have had to pick a different nickname. If you really want reviews, you would not make this process difficult.
January 3, 2013
Rated 2.0 out of 5.0 by Tommytoes Very warm greeting
Zen greeted us very warmly and made us welcome. The experience went down hill from there. The property is very old and even with a fresh coat of paint was not in very good condition. The room had an overpowering smell from the cleaners that were used.
December 19, 2012
Rated 5.0 out of 5.0 by Toby112 Escondido
I had a very nice stay. The staff was great. Room was nice and clean
November 21, 2012
Rated 4.0 out of 5.0 by Chuck11 Excellent service from the staff
We stayed for 9 days. They had good breakfasts and did their best to make sure we had a good stay. They switched rooms for us after the first night to get two beds versus one. When we needed an extra bed for the grandkids they brought one for no charge. They kept the room clean in spite of the kid toys we had scattered in the room. Only two negatives were one piece of broken equipment in the fitness room and the pull out sofa bed was very uncomfortable.
November 3, 2012
Rated 3.0 out of 5.0 by Harborlite Comments from a Platinum Priority Club Frequent Guest of This Hotel
I stay at this hotel frequently for business because my company has a plant nearby. I have been here for five nights so far this year already and will be back in November. I also bring customers and colleagues here.
The value is very good for San Diego, and I am often upgraded to a suite, but the hotel is starting to show wear and tear in the public areas, and the rooms. The carpets are clearly worn in the hallways.
Is it really necessary to have artificial plants in the lobby in such a place like San Diego/Escondido?
October 28, 2012
Rated 5.0 out of 5.0 by Brad4D49 Great Staff
Zen, at the front desk, is excellent! I have stayed at this property several times and have always had a enjoyable experience.
October 17, 2012
Rated 4.0 out of 5.0 by BEme October 2012 Family Fun
Beds comfortable. Breakfast is good with lots of variety. Staff is friendly and helpful. Suite is excellent value. Large TVs made the kid's day. Hallway was stinky with large stains on carpet. Had to ask for towels to match the number of people in the room. They never had wash clothes. Easy access to highway and close to stores for needed items.
October 13, 2012