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Rated 4.1 out of 5 by 125 reviewers.
Rated 5.0 out of 5.0 by great place to stay near safari park stayed here because it was close to safari park. desk clerk gave a great price. room was nice and clean customer service was great byevening and morning employees. nice big breakfast for free also. would definitely stay again next time in town December 23, 2013
Rated 5.0 out of 5.0 by The hotel staff are so hospitable and helpful. They provide assistance to my complete satisfaction. The hotel room is clean and with complete accessories. The staff are very helpful and so hospitable. If I'll be given opportunity to return to Escondido, I will stay again in this hotel (Holiday Inn Express). December 22, 2013
Rated 5.0 out of 5.0 by Great location..... Great location with east aces to local places and events, the room are very clean and extra roomy to just sit back and relax in. I will be staying here again in the future. December 17, 2013
Rated 5.0 out of 5.0 by Great Location Nice staff-plenty of food right there-Far enough from San Diego to be more cost effective. I've stayed multiple times December 12, 2013
Rated 5.0 out of 5.0 by Excellent Stay I have nothing to say but good things about this hotel. They have an amazing staff, and excellent custumer service that they have earned my business. I will definitely go back here again and will recommend this hotel to my colleages. December 11, 2013
Rated 5.0 out of 5.0 by Always a pleasant experience and well situated I have always enjoyed everything about Holiday Inn and Escondido has kept up the tradition. We checked in late but still found a personable and helpful desk clerk. The free breakfast and WIFI is always appreciated. We found several restaurants and coffee houses within easy walking distance from the hotel. 100 yards or less. Able to hop onto I-15 very quickly. I had absolutely no road noise on my side of the hotel. Nice bright bathroom. A problem arose with the reservation on-line and probably not the specific hotel's fault. When I reserved the room a month in advance through Holiday Inns website, I was immediately charged on my Credit card. I was told that I had purchased a non-refundable room. Very strange. Luckily my plans did not change. I was also told that this was because it was a reduced rate. This turned out to be untrue because our traveling companion's identical room was cheaper by just walking in with no advance reservation. I have no less than 80 hotel stays per year and have never encountered this. Hopefully not a trend here. December 11, 2013
Rated 4.0 out of 5.0 by Close to everyhting in north county San Diego Rooms were clean but old and small. Not like many other Holiday Inn Express. Some members of the Staff are not very friendly, but some were trying hard to be friendly. December 8, 2013
Rated 5.0 out of 5.0 by wonderful customer service I always stay at the Holiday Inn Express, Escondido, whenever I am in town. The service is exceptional and the beds are very comfortable. Overall it feels very homey. I never had a problem before, but on my last stay, December 4, 2013, the parking lot was being resurfaced and the parking was limited. I ended up parking at the end of the lot against some very destructive trees. I complained to the front desk and my problem was immediately handled to my satisfaction. I highly recommend this hotel and will continue to stay here whenever I am in town. December 8, 2013
Rated 4.0 out of 5.0 by Very nice basic hotel I'll start with the positives: Hotel was clean and my room was clean and neat. Breakfast had a good variety of food, good quality. - LOVED that the T.V.'s allowed guests to plug in a game console to watch a movie from home or play a video game. I travel for work so after a long day in a strange area, that's how I relax. More and more of the refurbished IHG brand hotel TV's don't work with that and it's a real drawback...usually a deal-breaker. - Really appreciated that hotel staff took my request for a quiet room seriously. Was on a top floor at the end of a hall and I never heard a peep all night. Slept wonderfully. (Can't say the same for my co-worker, who was on the 1st floor and was woken at 6am by construction workers tearing up the asphalt right outisde her window! Hotel staff *must* have known about that...wondering why on earth they put her in that room??? - LOVED that they gave me a treat bag and water for being a rewards club member. THANK YOU! I always like that. Other than that there's an exercise room and a pool & spa, which I didn't use but they looked in nice shape. What I did not like was that when I asked for a map to some local restaurants, the hotel couldn't provide one. They had a list, but a list doesn't do me much good because I'm from out of town so I don't know how far certain things are. It would've taken a while to look up addresses of good-sounding places and look them up in the Thomas Guide (yes, I'm old school!). Plus they couldn't give me a copy of the list because they only had one and their copier was broken. Lastly, I believe they only had one computer and someone was on it. I needed to check in for a flight in a hurry so that was inconvenient, not being able to use the computer. On the whole, though, the stay overall was a pretty good experience. December 5, 2013
Rated 3.0 out of 5.0 by Unmemorable but Fine stay A fairly unremarkable stay, but no news is good news. Clean, comfortable, and the staff was friendly. Fairly pricy for what it is. December 4, 2013
Rated 5.0 out of 5.0 by Very nice The room was clean and the staff nice and friendly. They let me check in early. November 17, 2013
Rated 5.0 out of 5.0 by Enjoyed our stay We enjoyed our stay at this holiday inn. The staff were all friendly and helpful. We had a problem with our TV and within 10 minutes after we called we had another TV that was working. The room was clean and neat. It was a little smaller than some, but still comfortable for us. The breakfast was good with a good variety of items. Would recommend to others.. They are making some improvements in the hall way on main floor which makes it hard for the workers to do their job with people coming in and out all the time, but sure that when it is finished it will look great. October 30, 2013
Rated 5.0 out of 5.0 by Staff is Amazing We recently travelled with two elderly relatives ( 80 and 90 ) and the staff was amazing. They were helpful at every turn. The ladies thoroughly enjoyed their stay with us and couldn't wait for breakfast each morning. The whole staff was ready to assist with our every need. October 13, 2013
Rated 3.0 out of 5.0 by young man at the front desk was extremely helpful - thanks! friendly, helpful staff October 13, 2013
Rated 5.0 out of 5.0 by Great Location Second stay at this location. First time was two weeks and this time one week. Great location, easy access to highways, shopping and restaurants. Friendly staff and nice property. Highly recommend location. October 7, 2013
Rated 4.0 out of 5.0 by Good stay but need to fix the exerecise equipmemnt Great staff very polite. Like staying their but they to fix the exercise equipment October 7, 2013
Rated 4.0 out of 5.0 by Excellent service The house keeping staff was wonderful. I was traveling with 4 people over the age of 70. The staff was very helpful. Had a suite that allowed me to listen if my help was needed while being able to have some of my own space. Nicely done. Would recc more nutritious selections at breakfast. Gravy is a problem for older people. Brown sugar for oatmeal would be good. September 6, 2013
Rated 4.0 out of 5.0 by Room for improvement.. Great location but service lacking. Amenities could do with some improvements. Albeit sub par rating, I will still give it another try on my next visit. September 6, 2013
Rated 5.0 out of 5.0 by Welcoming and Clean Hotel was located right at the freeway off ramp near restaurants and shopping. Front desk clerk was extremely helpful and hospitable. Room was spotlessly clean and kept cool in the near record breaking heat wave. I wanted for nothing. September 4, 2013
Rated 5.0 out of 5.0 by Convenient location with great value. The staff is great and you can't beat the value. I'd stay there again! August 26, 2013
Rated 4.0 out of 5.0 by Great hotel The hotel was great. I took my family of six to this hotel. From the time of check-in to check-out we had a good time. The grounds were well maintained, the pool area was cleaned the breakfast was decent. I had trouble working the working the pancake machine but the nice staff assisted me with getting it to working. In all I will most definitely be back w/my wife and with the kids. August 21, 2013
Rated 5.0 out of 5.0 by Great short stay Stayed here two nights to attend the Stone Brewery Beer Festival. Nice, clean hotel, the staff are excellent! Breakfast and free wifi, with In N Out next door, a very short drive to the Stone Brewery. Can't be beat. August 21, 2013
Rated 3.0 out of 5.0 by Fine motel Maybe I expected a little too much, but this property is closer to a motel than a hotel. The hallways are humid and not climate controlled (or the A/C was broken). The rooms had window-mounted A/C units that did not cool the room sufficiently or evenly. Also, the rooms were extremely humid (I had two rooms on this trip and both had the same issue). It may be due to the shower ventilation but from the moment we walked in to when we left the humidity was off the charts. The motel is about 50ft off the highway but noise was controlled reasonably well. The motel is good value for the money in Escondido. August 21, 2013
Rated 2.0 out of 5.0 by Don't stay here if you're handicapped or injured! This hotel is one of the few, maybe the only, that does not have either an automatic door (or the ability to push a button to open it) or a doorman. It was annoying the first time I stayed here and was trying to enter with two rolling bags and a shoulder bag, but this time I was on crutches! I had to knock on the door to get assistance entering the building, which is ridiculous. Because of this I had a bad taste in my mouth from the get-go! The staff offered no assistance in getting me and my rolling bag and two shoulder bags to my room since I was on crutches, which you would think would be a given. Instead she handed me even more things to carry...water and a snack-pack for being a Gold Elite member. Hmm, perhaps YOU could have carried it for me and rolled my bag to my room??? Fortunately for me a nice guest helped me to the elevator at least. I would never stay here again unless I had no other choice. I would not have stayed here a second time, but I did not realize it was 'the hotel with no automatic doors' until I saw it. I stay at so many different hotels all over the US that I had forgotten that this was THE one. It's bad enough that the door doesn't automatically open for guests, but it is worse that the staff in no way shape or form attempted to assist me once I arrived! PATHETIC!!! August 20, 2013
Rated 5.0 out of 5.0 by Relaxing and comfortable Front desk staff was nice and friendly. Breakfeast personnel was excellent. Room was clean, comfortable and very relaxing. Would definitely stay again. August 18, 2013
Rated 5.0 out of 5.0 by Smaller but nice Smaller rooms but nice and the staff was extremely friendly and helpful. August 17, 2013
Rated 5.0 out of 5.0 by Clean, comfy n delish free brkfst Stay here was perfect! The room was clean and comfy! It was kid friendly too. The free breakfast was a plus...the staff was friendly. I would stay here again without a doubt! August 16, 2013
Rated 4.0 out of 5.0 by Very Pleasant Stay! Enjoyed this very convenient hotel close to the freeway, restaurants, and attractions! The staff was very cordial and we enjoyed the morning breakfast buffet which was very well serviced by the staff! August 10, 2013
Rated 2.0 out of 5.0 by Not a quality Holiday Inn Express property This property is run down and in desperate need of an overhaul. We were on the third floor where there is apparently no climate control for the hallway which was damp, musty, and hot. Our room air conditioner was old and smelled bad and ran constantly trying keep the room cool. Both the bedding and two of our towels had obvious stains which was completely disgusting. The breakfast was limited to waffles or coffee. There was no fresh fruit or cereal or even milk or water to drink. I've stayed in some very nice HIE properties but will not be returning to this one. August 1, 2013
Rated 5.0 out of 5.0 by Great people The staff was great and very helpful in making my travel day a easy one July 26, 2013
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