Rated 4.1 out of 5 by 216
Rated 5.0 out of 5.0 by CP211 Lovely staff & good value for money
This hotel far exceeded my expectations. It was a far higher standard than I was expecting for the price. Very good value for money. Lovely staff too.
The only downside is that the bed was so soft; it had no support and I had to take painkillers the next day because of back pain.
July 23, 2014
Rated 4.0 out of 5.0 by ZantaClaws Comfortable hotel near Colchester and University of Essex
New budget hotel. Welcoming reception, excellent service. Good quality rooms, fine size, good beds. Nice bathroom. Quite surroundings, some rooms kan hear traffic on the motorway. Free breakfast, OK choice. Car recommended.
July 22, 2014
Rated 3.0 out of 5.0 by Willnotgive Staff training required but lovely room
Asked for a VAT receipt for food purchased for three of us to be told the receptionist would bring it over. 30mins later I had to ask one of the waiters, 15mins later I asked the same waiter again to be told the receptionist is there you can ask her. I asked the receptionist again and finally obtained it. Upon check out one of my colleagues asked for a VAT receipt for the room, the same receptionist from the previous night asked for his surname, which he gave. We watched her tap away on the computer keyboard for 10mins, she looks at us and says “what are you waiting for” (Now had we slipped into the twilight zone), a VAT receipt my colleague replies. I cant give you one as you booked through someone else.
Very disappointed in the service we received and with the food and beverage choices. The breakfast was no better. Dried up beans, over cooked sausages and to top it off, a hair in my yoghurt. If you can stay somewhere else, do so!
July 21, 2014