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Rated 4.1 out of 5 by 238 reviewers.
Rated 4.0 out of 5.0 by As expected I stayed for 3 nights whilst on business in the area. It is easy to find if going southbound on the A12, a different matter if going northbound. Basically, it is right next to the southbound Shell garage but if your going northbound come off at the exit just after the northbound shell garage, take the first right, first right and finally first right to get to the southbound shell garage! Colchester town centre is about 15 minutes away by car and easy to get to. The football ground is about a 5 minute drive too. Lots of free parking and check in was easy. Staff recognised my iHG membership which was great, so thank you. Rooms are well equipped, clean but beds are soft and not to my liking. All has been updated but the showers when turned on leak water everywhere, even when I wasn't in it! I did report this and I think its something to do with the design as I had the same problem at HIE in Germany! As previously mentioned, breakfast although free isn't great. Considering the size of the hotel, there is very little choice and very little of that, it soon runs out. They have a bar and limited restaurant menu on an evening about 4-5 choices, which I guess is to cater for the usual one night stays. Staff were all polite and helpful. Although none on show at breakfast, which is probably why food choices run out as they are not replenished quickly enough. Overall, a good hotel for a one night stop off. August 18, 2014
Rated 5.0 out of 5.0 by Very relaxing stay Enjoyed our family visit, we booked two rooms as we visited with our Son. Daughter-in-law and Grandchildren .Booked to visit Colchester Zoo which was only 15 minutes drive away, thoroughly enjoyed our stay including free Breakfast, although we both found beds a bit hard and we tended to roll into the middle of the bed. Otherwise experience was Brilliant.... August 17, 2014
Rated 4.0 out of 5.0 by Breakfast What a nice hotel ! I really enjoyed my stay but if I am to say anything I must mention the breakfast; eggs, sausage and beans doesn't constitute a cooked breakfast (in my eyes). Everything else was brilliant - I hope they take note of my comment about the breakfast ! August 17, 2014
Rated 4.0 out of 5.0 by Need new matteress Really nice place, nice staff, only one problem, mattress needs replacing in room 162, you could feel the springs in the mattress, had to sleep on top of the quilt to make it bearable, cleaning staff very kindly gave us an extra sheet to sleep under. Otherwise all very good. August 17, 2014
Rated 4.0 out of 5.0 by Front desk, breakfast staff Front desk staff, excellent-polite and interested and efficient. Breakfast staff didn't engage with customers/us - area could be tidier, staff could be more approachable. Cooked breakfast scrambled egg was horrible!! August 12, 2014
Rated 4.0 out of 5.0 by Rooms good breakfsat give it a miss Nice staff good clean comfortable room. breakfast is poor. No bacon cheap sausages and dry scrambled egg. Love my food but could not finish it. August 10, 2014
Rated 5.0 out of 5.0 by Great place to stay A great place to stay the staff are top draw. Can you please serve Porridge for breakfast with warm milk. Try and move the outside smoking area not very welcoming August 10, 2014
Rated 5.0 out of 5.0 by Another nearly perfect Holiday Inn Express Holiday Inn Express is a very high standard of hotel at a very good price. if only the breakfast included some bacon it would be near perfect. This visit was just marred by one incident where on trying to pay for a round of drinks by credit card, I was also charged for seven meals that another member of my party had already requested be charged to his room. When I asked for a receipt to clarify what I had actually paid for, this took nearly one hour to produce. August 10, 2014
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