Rated 4.1 out of 5 by 216
Rated 5.0 out of 5.0 by Roger 888 Don't be fooled !!
This hotel is close to the main carriageway and yet I didn't hear a thing once in my room.
The staff were brilliant and the hotel felt like it had only opened that day - clean fresh and modern.
WiFi was excellent and the location was perfect for both Ipswich and Colchester
July 15, 2014
Rated 3.0 out of 5.0 by Redapple014 Magaluf hits this hotel
I stayed two nights with my family. Friday night was good , comfortable stay with a fresh breakfast. Then Saturday evening, Sunday morning became a no -go area. The 'boys and girls' had arrived, so from 01.15 am - 3.30am , we had to endure door slamming, screaming, strong language-not suitable for my daughter or fellow guests, general shouting and chanting of songs,both inside the hotel and out in the car park. We heard later from reception that the duty manager had called the police but they failed to arrive.
A good hotel, convenient location , spoilt by these party animals with no respect for other people and alcohol fuelled.
I have stayed around the world in other IHG hotels and never experienced anything like this episode.
Unfortunately l used Reward nights for this stay, otherwise l would have demanded a refund for this ruined Saturday night stay.
July 14, 2014
Rated 5.0 out of 5.0 by Tom 21 Very friendly hotel
I have visited this hotel several times since it opened , the standards of the hotel have been maintained to a high level.
I have found the staff to be exceptionally friendly and helpful in making my stay here relaxing and comfortable.
This hotel has become my first and only choice when visiting the Colchester area
July 10, 2014
Rated 5.0 out of 5.0 by xdavex Perfectly aceptable and inexpensive too
We were a UK tour and this hotel was in the right place at the right time at the right price
It was chosen because Holiday Inn Express Hotels are predictably clean and comfortable with free parking-as was this
I don't find the breakfasts very exciting but at least one doesn't go away hungry.
An unremarkable but totally acceptable stay.
July 10, 2014
Rated 4.0 out of 5.0 by mjp58 Poor lighting
The hotel in general was very pleasant.
The lighting in the bathroom was very poor. The mattress was like sleeping on a water bed.
My wife was having a shower and i went to get a drink from the bar, so i took the room key out of the light holder. Only to find that all the lights switch off after a short time except the blue light in the bathroom. The wife was not happy! Maybe need 2 keys if one person decides to leave the room.
Why do hotels only put enough coffee / sugar in the room to only make 1 cup?
It was great to have free wifi, mine stopped working the next morning!
July 10, 2014
Rated 1.0 out of 5.0 by Philty Most uncomfortable sofa bed ever !!!
We went to Colchester for my wife's birthday - a trip to the Zoo as a family and nice night in a hotel followed by lovely breakfast.
Previously stayed in the Holiday Express in Epsom - which was excellent.
The problem with this room was firstly the fact that we booked for 4 however this includes 2 small children. Previously we had been given a double bed and two small beds which works quite well , however both children sharing a bed ? This wouldn't really work - even with small children. I've no idea how families with larger children would cope...So adult to child was the only option with my wife and daughter in one bed and me and my son in the other. So not ideal but that's fine, we've managed before.
The main problem however was actually as we got to go to bed we found that the mattress on the sofa bed was the most uncomftable thing in the world to sleep on with no support and springs digging into you. Even our 4 year old daughter who normally sleeps really well complained of springs digging into her. We wnded up putting the cushion parts of the sofa on top of he matress - these were much shorter than the actual bed but a better option.
Breakfast the next day wasn't great - cheap , tasteless, sausgaes and cold scambled egg. Mmm lovely!
Overall a really dreadful nights sleep, poor breakfast, didn't really see the staff but to be honest they weren't overly enthusaistic in my view and the experience has really put us off staying in Holiday Inn Express in the future.
Sorry Holiday Inn Express - you need to do better !
July 10, 2014
Rated 5.0 out of 5.0 by kiwi francis Excellent help from very friendly staff
We loved our stay. It was peaceful. We are not city people so found the country setting excellent. Has we were visiting both Colcester and Dedham we found the location suited us. The staff were outstanding and made our stay easy. We will be more than happy to stay here again. Excellent car parking. Only 1 thing-it was a bit hard to find off the road
July 9, 2014
Rated 5.0 out of 5.0 by Mrs L Excellent hotel. Great value for money!
Brilliantly sized room with a very large shower. Generous complimentary breakfast. Pleasant stay and great value.
July 9, 2014
Rated 4.0 out of 5.0 by ESYB JBSB
The hotel is on the outskirts of Colchester on the A12 behind a garage so you need transport to get you into town. We had no complaints whatsoever with our room. Breakfast was ok with a reasonable choice. For what we paid in comparison to other hotels it offers extremely good value for money and would not hesitate to recommend it.
July 8, 2014
Rated 4.0 out of 5.0 by Natural hand cleaner Excellent property except for the mattress
We recommend this property as a convenient and modern accommodation in Colchester. All that was needed to make our stay perfect was a reasonably comfortable mattress.
July 8, 2014
Rated 3.0 out of 5.0 by Stevo27 Holiday Inn Express Colchester
It is what you expect from a holiday in. Don't eat there if you can help it!
July 7, 2014
Rated 5.0 out of 5.0 by Papa Fred Good basic hotel stay
We booked direct with hotel for a double room with up to 15 days parking. The car park was large and well laid out
July 6, 2014
Rated 3.0 out of 5.0 by maggiehy average
Good service and value for money bed was too small and very soft which was a let down. Breakfast was poor, rubber scrambled eggs and the drink selection was hit and miss depending on what was working on the machine.
July 4, 2014
Rated 4.0 out of 5.0 by helijock Helpful and cheerful staff
Check in took seconds as did the check out. Staff were helpful and cheerful. Room was good but breakfast was adequate rather than good. Taken as a whole that was a minor point.
July 1, 2014
Rated 5.0 out of 5.0 by Joe 50 weekend away
We really enjoyed our stay and found the hotel and staff excellent in all ways. the only complaint we had was that the bed was rather lumpy but we still had pretty good nights sleep. The breakfast was very good and there was plenty of it. The room we were given was at the back of the hotel and was very quiet considering the hotel is on an A road. We will definitely be back to stay in this hotel again.
June 28, 2014
Rated 5.0 out of 5.0 by john 2161 Good Hotel
Location very handy next to A12.The hotel is always very clean and the staff are excellent
June 27, 2014
Rated 4.0 out of 5.0 by Mia & Andy Overall good stay
We stayed at this hotel at the same time last year and one year on the standards seem to have slipped a little but not enough to put us off.
Room cleanliness was acceptable but everywhere could do with a bit of a wipe down, splatters from people making tea / coffee on wall, kettle etc, shower could have done with a further wipe and toilet could have done with a scrub (and a toilet brush provided for guests). We had to ask for toilet paper on arrival as barely 1/4 of a roll had been provided however upon asking we were given some quickly. Soap in shower did not appear to have been filled up also. There was a bag of rubbish outside our door for the day we stayed - odd. Minor things really.
On the plus side, lovely room, light and airy, lovely big shower all you need for a nice relaxed overnight stay!
Overall, good stay, nice staff, good location, good price, good parking and nice breakfast. Will be here the same time next year I expect!
June 26, 2014
Rated 2.0 out of 5.0 by lumpymattress Lovely staff, nice breakfast, old, sagging double mattresses
Staff were generally lovely - we usually find they are at HI hotels. Breakfast was great.
When paying to spend a night somewhere, I expect it to be close in comfort to my own bed - it's never quite the same, but still... I certainly expect it to be more comfortable than the camping mattress I've just spent the previous week on. What a dreadful night's sleep the Holiday Inn Express served up for us and with mis-represented booking information on Expedia as we thought we were getting a kingsize bed.
When I book with Holiday Inn, I don't expect to have to spend extra time researching the bed sizes beforehand. Better book with someone who guarantees a kingsize in future then, I guess...
June 25, 2014
Rated 4.0 out of 5.0 by Uk visitor Colchester Holiday inn express
Excellent price, and the room was very comfortable. however breakfast staff could do with providing service with a smile, and spend less time chatting and more time clearing tables and replenishing the breakfast items. Overall quality excellent, with the bonus of free wifi, sadly let down by the lack of a smile.
June 25, 2014
Rated 5.0 out of 5.0 by gatorbait First visit was very good
Down to Colchester for business and the Hotel made things easy. Especially friendly staff!
June 24, 2014
Rated 5.0 out of 5.0 by bobf1 Great place to stay
I stay at this hotel at least three times a week. The staff are great.
I would recommend using this hotel for leisure or business
June 22, 2014
Rated 5.0 out of 5.0 by Ade4 Ideal place for a great family stay
We had an amazing time here.All the staff were very welcoming and went out of their way to be helpful. Our rooms were spacious and of the highest spec, very clean and comfortable. Our weekend stay was for a family wedding and this hotel was in the perfect spot for travelling to Colchester. It was certainly a great place to stay and we would highly recommend it!
June 21, 2014
Rated 4.0 out of 5.0 by Smiler-ken Good value for money
Clean comfortable rooms and convenient location for both Colchester and Ipswich
June 21, 2014
Rated 5.0 out of 5.0 by Davehop Dinner menu
I stayed in hotel previously and there were a couple of chefs specials on the board. I had the chicken balti which was great, really tasty.
No specials this week, I think because the menus is limited it would be a good idea to have 1 or 2 varied specials per week.
June 20, 2014
Rated 4.0 out of 5.0 by *Stef* Good Value for money
We chose to stay here as the offer for 2 nights on a B
June 19, 2014
Rated 2.0 out of 5.0 Food and Drink
Very limited menu and drinks. Very basic food. Breakfasts are very basic and I just could not bring myself to eat the cooked breakfast.
June 16, 2014
Rated 5.0 out of 5.0 by Debbiedani12 Fantastic hotel
Our recent stay was first class, the rooms were so much more than we were expecting, location was good and although we expected some motorway noise we didn't really seem to notice this at all. This staff are first class and cannot do enough to help, this is one of the cheaper chains I have stayed in but one of the best...
June 12, 2014
Rated 4.0 out of 5.0 by Nirvana100 Bed comfortable, pleasant staff.
The hotel is rather difficult to find, especially if you arrive for the first time after dark, on the wrong side of the A12. The hotel is hidden behind the petrol station. Some signs giving directions off the A12, on both sides of the A12 would be good.
This was my first encounter with a 'keyless' locking system, so I asked at reception "how does it work?" I was told to just push it in. This I did, and the door wouldn't unlock. I should have been told to push it in, then pull it out and this would unlock the door. Also I should have been told how to activate the lights in the room. If someone asks how does the 'key' work I should think it's pretty obvious they need proper instruction; not just push it in. Not everyone spends lots of times in lots of different hotels with different ways of entering a room.
June 12, 2014
Rated 4.0 out of 5.0 by Nicky1606 Modern
Upon arriving, we were greeted by a crowd of people smoking outside the entrance. we had to walk through them to get to reception.
Reception was quick
June 12, 2014
Rated 5.0 out of 5.0 by quiet1 Overnight syay
Good apart from the evening meal which I felt could have been improved in terms of quantity
June 7, 2014