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Rated 4.1 out of 5 by 480 reviewers.
Rated 5.0 out of 5.0 by great value for money This is consistently one of the cheapest hotel in Colchester but this does not mean it has low standards, indeed they are more than average. Many may think the breakfast is inadequate but given that it comes in the price it is very acceptable.Internet connection was iffy in our room 111 but have stayed before and its been ok. There was a large stain on the carpet by the bed which had clearly been cleaned but perhaps the carpet needs replacement otherwise the room and bathroom were very clean. October 5, 2015
Rated 2.0 out of 5.0 by Terrible bed and terrible breakfast Although the hotel looked nice and comfortable we experienced 2 terrible nights due to terrible bed boxspring (like a trampoline). On top the breakfasts were terribly poor in terms of quality and variety. And we were having breakfast in meeting rooms (looking quite bad) due to lack of space in the dinning room. October 3, 2015
Rated 5.0 out of 5.0 by Great breakfast and quiet rural setting I travelled by taxi to the Holiday Inn Express in Colchester as my daughter had an interview the next day and we live in London. We arrived by taxi as we did not know which bus to take. It was a pleasant experience but also very rural. Breakfast was great and consisted of a large variety of different foods such as cereal, cakes and fruit. I would definitely stay here again. By the way, my daughter got the job! October 2, 2015
Rated 4.0 out of 5.0 by comfortable all ok apart from the breakfast could do a lot better October 2, 2015
Rated 4.0 out of 5.0 by Nice stay as usual The staff were very helpful making up the bed settee as I originally asked for a twin room and got a double. September 30, 2015
Rated 4.0 out of 5.0 by Access Road Not the best access road when arriving from the South West as one is sent on a circuitous route past the hotel and then back again - not much you ca do about this. September 30, 2015
Rated 4.0 out of 5.0 by Ideally located for early ferry out of Harwich This hotel is our preferred hotel when returning from a UK visit and taking the early ferry out of Harwich. Though close to a main road it's very quiet, with a good breakfast and WiFi all around. September 27, 2015
Rated 3.0 out of 5.0 by Nice Hotel not impressed with check-in I stayed in this hotel with a colleague and when we checked in we waited at an empty counter, when someone came they immediately answered the phone and ignored us until they had finished the call without any acknowledgement for the delay. I am an Elite Club member but no acknowledgement, I am usually offered extra points or a free drink and when I asked about this I was told that as I did not book through the HIG website I was not entitled to reward night points. This was not a good start. That night we returned from our presentation with some ABTA colleagues only to be told that food was not available after 2130hrs, we were ten minutes late. Now anyone who uses Holiday Inn Express would know that the food is microwaved in many cases, they could have made an effort. Not the best customer experience !!! It was Football night but no Sky in the lounge area and when we tried to log on to our mobile devices the message came up 'too many users trying to log on' - not good enough. The hotel is not near any other amenities and should try harder. September 25, 2015
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