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Rated 4.1 out of 5 by 277 reviewers.
Rated 5.0 out of 5.0 by it does what it says on the tin Weekend to stay near friends. Everything was good. Obviusly not catering for meals as only 4 things on menu, like fish and chips or pizza, so dont go there for a splash up meal, Would have like to have seen a full english on the menu, but plenty of other options. A good stay though and would go again August 20, 2014
Rated 4.0 out of 5.0 by As expected I stayed for 3 nights whilst on business in the area. It is easy to find if going southbound on the A12, a different matter if going northbound. Basically, it is right next to the southbound Shell garage but if your going northbound come off at the exit just after the northbound shell garage, take the first right, first right and finally first right to get to the southbound shell garage! Colchester town centre is about 15 minutes away by car and easy to get to. The football ground is about a 5 minute drive too. Lots of free parking and check in was easy. Staff recognised my iHG membership which was great, so thank you. Rooms are well equipped, clean but beds are soft and not to my liking. All has been updated but the showers when turned on leak water everywhere, even when I wasn't in it! I did report this and I think its something to do with the design as I had the same problem at HIE in Germany! As previously mentioned, breakfast although free isn't great. Considering the size of the hotel, there is very little choice and very little of that, it soon runs out. They have a bar and limited restaurant menu on an evening about 4-5 choices, which I guess is to cater for the usual one night stays. Staff were all polite and helpful. Although none on show at breakfast, which is probably why food choices run out as they are not replenished quickly enough. Overall, a good hotel for a one night stop off. August 18, 2014
Rated 5.0 out of 5.0 by Very relaxing stay Enjoyed our family visit, we booked two rooms as we visited with our Son. Daughter-in-law and Grandchildren .Booked to visit Colchester Zoo which was only 15 minutes drive away, thoroughly enjoyed our stay including free Breakfast, although we both found beds a bit hard and we tended to roll into the middle of the bed. Otherwise experience was Brilliant.... August 17, 2014
Rated 4.0 out of 5.0 by Breakfast What a nice hotel ! I really enjoyed my stay but if I am to say anything I must mention the breakfast; eggs, sausage and beans doesn't constitute a cooked breakfast (in my eyes). Everything else was brilliant - I hope they take note of my comment about the breakfast ! August 17, 2014
Rated 4.0 out of 5.0 by Need new matteress Really nice place, nice staff, only one problem, mattress needs replacing in room 162, you could feel the springs in the mattress, had to sleep on top of the quilt to make it bearable, cleaning staff very kindly gave us an extra sheet to sleep under. Otherwise all very good. August 17, 2014
Rated 4.0 out of 5.0 by Front desk, breakfast staff Front desk staff, excellent-polite and interested and efficient. Breakfast staff didn't engage with customers/us - area could be tidier, staff could be more approachable. Cooked breakfast scrambled egg was horrible!! August 12, 2014
Rated 4.0 out of 5.0 by Rooms good breakfsat give it a miss Nice staff good clean comfortable room. breakfast is poor. No bacon cheap sausages and dry scrambled egg. Love my food but could not finish it. August 10, 2014
Rated 5.0 out of 5.0 by Great place to stay A great place to stay the staff are top draw. Can you please serve Porridge for breakfast with warm milk. Try and move the outside smoking area not very welcoming August 10, 2014
Rated 5.0 out of 5.0 by Another nearly perfect Holiday Inn Express Holiday Inn Express is a very high standard of hotel at a very good price. if only the breakfast included some bacon it would be near perfect. This visit was just marred by one incident where on trying to pay for a round of drinks by credit card, I was also charged for seven meals that another member of my party had already requested be charged to his room. When I asked for a receipt to clarify what I had actually paid for, this took nearly one hour to produce. August 10, 2014
Rated 4.0 out of 5.0 by Great value for money Great value for money let down only by an uncomfortable mattress and less than appealing breakfast. Free internet was a bonus but it turned out to be an essential because the area seems to be a dead spot for mobile phones and dongles. August 8, 2014
Rated 4.0 out of 5.0 by Odd location! We chose this hotel as we booked a very late cruise from Harwich and decided to stop over the night before. The hotel was pretty good for our stay, staff were excellent from start to finish. Room was great and very clean, bed was unfortunately not very comfy as in many of the Holiday inn express. Disappointed with breakfast not as good as others we have stayed in, quality was not good. But my main gripe is what a strange location set back behind a petrol station on the A12 with no signposts (although I did find out this was not the hotels fault) and a trip round the houses to get back from Colchester, you will need sat nav or a good map. Overall stay was fine but I do not think I would stop again just because of the odd location. August 8, 2014
Rated 3.0 out of 5.0 by Avoid room 134 Avoid room 134 - broken mattress and box springs. Staff was courteous but should have not booked someone to sleep in this room until the furniture was fixed. We did get moved and the following night the room was fine. August 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Over all very good but the breakfast could have been better. I would use them again August 7, 2014
Rated 5.0 out of 5.0 by Friendly welcome We arrived late, after 23:30, after a long journey from the North West of England to a very friendly welcome from the staff on duty who were interested in where we were going on Holiday and gave us advice regarding the ferry we needed to catch the following morning. There was only a disabled parking bay available but the staff insisted on us using it as we were the last guests to check in that night. The room was very clean and comfortable and we had a great night's rest and a lovely breakfast in the morning. We would highly recommend this Inn. Thank you! August 6, 2014
Rated 4.0 out of 5.0 by Clean and modernhotel - great bathroom! This hotel is clean and modern, the rooms are comfortable and the bathroom is lovely. Only small criticisms are that the light in the main room could be brighter for getting ready and the air con a bit more efficient. Other than that a very convenient and nice hotel with friendly and helpful staff. August 6, 2014
Rated 3.0 out of 5.0 by Decent hotel for Colchester and Bury-St Edmunds Comfortable rooms with good lounge and bar. Breakfast eggs, beans and sausages on the Monday morning was dried out and inedible, but a good choice of alternative fruit, toast and croissants were available. Overall, a reasonable hotel ideally situated for commitments in nearby Bury St Edmunds and Colchester. August 4, 2014
Rated 5.0 out of 5.0 by Smart Hotel - Good Value This is a really good hotel and good value for money. The room was clean and the hotel looked pristine, in fact we thought it had just be opened only to learn it had been open for three years. We would definately recommend this hotel. August 4, 2014
Rated 3.0 out of 5.0 by Value for money During our stay we found that if you have the window open ( and it was hot weather ) there is a problem with room 6 with noise and smoke drifting into the bedroom at all hours, ( even 2.30am ), from the designated smoking area a few feet away - the Hotel is aware of this passive smoking problem. It's a shame because everything else was really good value for the money. August 4, 2014
Rated 4.0 out of 5.0 by Pleasant Stayed here a few times. The rooms are clean modern and comfortable and the location is ideal. The staff are pleasant Breakfast isn't special and neither is the food that is served in the bar. August 3, 2014
Rated 5.0 out of 5.0 by Colchester Hol Inn Had a good stay. Breakfast needs to improve but overall stay was great. Nice staff, great rooms. August 2, 2014
Rated 3.0 out of 5.0 by Nice stay but ended badly My stay was very nice I visited my brother during Eid holiday. All thing went fine until checking out were I unfortunately left my sunglasses that I received in my birthday within half an hour I called the hotel and return. I have been told that there is nothing in the room. I definitely left them over the shelf. Next time please take extra care with your personal belongings. August 1, 2014
Rated 2.0 out of 5.0 by NOT THE MOST COMFORTABLE BEDS I have stayed at theis hotel several times since it opened about 3 years ago. twice I booked a twin room and didn't get one on arrival. This time the room only had a 54inch bed.which we found narrow and hard July 31, 2014
Rated 5.0 out of 5.0 by Stay at Holiday Inn Express Colchester Spent a wonderful 5 nights at this hotel with my wife and two kids. Whilst it was off a busy dual carriage way it was not noisy and we had comfotable nights in. The staff were pleasant except for our initial contact with the receptionist when we pointed out a dirty item that may have been accidentally forgotten by the cleaning staff. They hotel should provide a vegetarian option to pork sausages as not every one eats meat. Overall it was an enjoyable stay and it is recommended for families who want to visit the area. July 30, 2014
Rated 5.0 out of 5.0 by Lovely staff & good value for money This hotel far exceeded my expectations. It was a far higher standard than I was expecting for the price. Very good value for money. Lovely staff too. The only downside is that the bed was so soft; it had no support and I had to take painkillers the next day because of back pain. July 23, 2014
Rated 4.0 out of 5.0 by Comfortable hotel near Colchester and University of Essex New budget hotel. Welcoming reception, excellent service. Good quality rooms, fine size, good beds. Nice bathroom. Quite surroundings, some rooms kan hear traffic on the motorway. Free breakfast, OK choice. Car recommended. July 22, 2014
Rated 3.0 out of 5.0 by Staff training required but lovely room Asked for a VAT receipt for food purchased for three of us to be told the receptionist would bring it over. 30mins later I had to ask one of the waiters, 15mins later I asked the same waiter again to be told the receptionist is there you can ask her. I asked the receptionist again and finally obtained it. Upon check out one of my colleagues asked for a VAT receipt for the room, the same receptionist from the previous night asked for his surname, which he gave. We watched her tap away on the computer keyboard for 10mins, she looks at us and says “what are you waiting for” (Now had we slipped into the twilight zone), a VAT receipt my colleague replies. I cant give you one as you booked through someone else. Very disappointed in the service we received and with the food and beverage choices. The breakfast was no better. Dried up beans, over cooked sausages and to top it off, a hair in my yoghurt. If you can stay somewhere else, do so! July 21, 2014
Rated 3.0 out of 5.0 by Good service, clean but uncomfortable beds and poor breakfast The sofa bed was particularly uncomfortable and our son, aged nine had to sleep in the double bed with us because the springs were jutting into his back! July 21, 2014
Rated 4.0 out of 5.0 by Comfortable nights sleep, convenient location Friendly and professional staff throughout the two days when I had meetings with a number of people in the lounge area. Comfortable and clean surroundings both in the public areas and the bedroom. July 20, 2014
Rated 4.0 out of 5.0 by Generally the usual high functional standard Efficient and practical venue; excellent for short stays or touring. Breakfast the only less satisfactory element at this venue. When we arrived many tables were not cleared. The fresh fruit salad very picked over and other areas required refreshment and renewal. It was obviously at the end of a busy time and the pressure showed. However we had an adequate breakfast and we would stay again. July 19, 2014
Rated 4.0 out of 5.0 by Quite a nice place to say, staff friendly and helpful Rooms clean, could have done with a mirror over the table, the lighting was pretty poor in the room, the rooms were too hot and although air conditioned it was quite noisy, the double bed seemed to be smaller than the average double which didn't help. Tea/coffee facilities available in room but only enough for one cup....do you have it when you arrive, before you go to be bed, when you get up....the choice is yours :). Everything else was fine, helpful staff. Good location if you're visiting the university as it's only 20 minutes away July 18, 2014
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