Rated 4.1 out of 5 by 134
Rated 1.0 out of 5.0 by Humphary 18th May 2013
Well, Very nice building, new and nice rooms, shower etc, Very Good job your team has done well.
I think her name was Danny,we were greeted like this!
We came up to the desk and she said "NAME" !
and the American Ha Ha "O Dear" I wish we had tape it.
I said to my Wife what bloody alwful staff I said fancy greeting a guest with NAME! all she needed to finish it off with was to ask for my Number ie enroling in to the army prison etc.
Mine you when we went to check out she did not disappiont I was greeted with NUMBER.
The only thing I managed to be as rude as her was not to say thank you not that she no's what that means.
O and one more thing ask the American for a pillow!
May 25, 2013
Rated 5.0 out of 5.0 by Beadish Another good stay
Clean , comfortable ,great beds and fab shower. Have stayed here a number of times and have always been satisfied with the service. Excellent value for money. Breakfast basic but can,t complain for the money. Staff have always been pleasant and professional. Will stay again.
May 24, 2013
Rated 5.0 out of 5.0 by RoyandWendy A 1 night stay
We have stayed at thos hotel 6 times now and it is always good, rooms are clean and comfortable and staff are very obliging. Priority clubs members are well recognised, with a discount off food and drink.
May 20, 2013
Rated 5.0 out of 5.0 by suesaund Relaxing Break
I would definitely staff at this Holiday Inn again. The staff were friendly the room was superb and it is the first hotel that I have stayed in where we have had a decent nights sleep.
Excellent for touring Essex and Suffolk.
May 17, 2013
Rated 1.0 out of 5.0 by Jo929 horrible value
While the staff was great, and extremely friendly. The room was a mess, there was no Wifi unless you were in the lobby, Breakfast was horrible and not worth the extra charge. And to top everything off our room had ants! Value was WAY over priced for a horrible experience
May 17, 2013
Rated 5.0 out of 5.0 by Jackiec Well worth the money
Very nice greeting from Tamara. Lovely clean room and very well presented. Our double bed was very comfy but our children had the sofa bed (the springs were visible). Having said that they slept soundly. Breakfast exceeded our expectations as we believed we would be offered a continental breakfast only. We were surprised to find sausages, beans and scrambled egg too! We all tucked into a generous breakfast with plenty of drinks on offer too.
May 11, 2013
Rated 3.0 out of 5.0 by goodyear our stay
our room was nice clean and very well maintained it was other guests that ruined our stay not the hotel its self. we were put in room 41 I could here everybody under arch til late smoking and giggling both nights we had on the second night a very noisy loud family who seemed to be spending there time in the hall out side our door until 1140 pm. for what I paid I feel very let down had other people not have been so inconsiderate to other peoples experiences we would of had a good time with out a doubt
May 11, 2013
Rated 5.0 out of 5.0 by Soulier Excelant Hotel
This hotel made a great weekend better by knowing our hotel was of a Very High Standard but at a price of a low cost chain but we had a 5* experience.
May 10, 2013
Rated 5.0 out of 5.0 by MrsJJ3 rooms104/106.
We have no complaint about the rooms, to have connecting rooms just added to our wonderful experience. It was the noise over night from some motor room switching on and off that kept us awake both nights that really spolit our stay.
May 6, 2013
Rated 5.0 out of 5.0 by whyme Excellent Hotel + Excellent Staff + Fantastic Value for Money
This hotel ticks all the right boxes . Modern Comfortable rooms + Easy Access to A12 and without doubt pound for pound the most competitive hotel around. Add to this the friendly welcome you receive when you book in " staff that remember your name " Thank you Tamara + Agne Makes this hotel and destination an easy choice and in my opinion the best Holiday Inn /Express I've stayed at..
April 30, 2013
Rated 5.0 out of 5.0 by Gbemi13 I do like this.
Excellent country side location. The staff are very welcoming, very friendly, courteous, and very helpful. There is a striking team effort and team-mix, which makes it very comfortable to stay here. The staff are very innovative and therefore give the good impression that they wish to satisfy customers at all times. Most staff will bend over backwards to make customers' stay very enjoyable.
April 24, 2013
Rated 5.0 out of 5.0 by Princess1 Perfect
I personally love this hotel. Its just off the a12 but there is no traffic noise in the hotel. The staff are extremely helpful and the rooms are large and stylish (a home from home) this is our third time with in a few months here and this hotel is always our first option. Would highly recommend to anyone!
April 16, 2013
Rated 5.0 out of 5.0 Clean modern hotel
Excellent hotel and a great price as we booked early. Very clean & modern. An ideal location.
April 14, 2013
Rated 4.0 out of 5.0 by Gawd927 Much improved!
Well this time it was two days on the extremely busy Easter period. And the staff came up trumps. They worked hard, there was no sign of Mrs. Happy this time, and young Kirsty was magnificent. The breakfast much improved, nothing ran out and the staff handled a manic situation very well. You still need to sort out the scrambled eggs though! But generally much better. thankfully, no Wispa bar this time, lol. I would like the smokers to find somewhere else than the hotel entrance, I couldn't breathe as I entered the hotel. (Asthma).
April 7, 2013
Rated 5.0 out of 5.0 by WifeyLewis2011 Would recommend to anyone!
The experience of the hotel break my family and I experienced was phenomenal, the room was lovely, the bathroom was beautiful, everything was just perfect. The breakfast buffet could have had more hot food selection but there was plenty of other food on offer to compensate so I can't complain really! All food was fresh and delicious. The only thing that lets the venue down is the price of drinks, but any hotel you go to in a triple dip recession is going to be expensive on drinks so if you are planning to drink I'd suggest bringing your own to drink in your room to save some pennies.
April 6, 2013
Rated 5.0 out of 5.0 by Tria Excellent value for money
Very good value for money, comfortable clean room , quiet. Helpful and friendly staff. Very good breakfast for the money. Will use again.
April 6, 2013
Rated 4.0 out of 5.0 by janet66 guest consideration
Great hotel like 5 star, the only problem was our room 41, was by the entrance where people smoke outside,and i was woken up at 3am by 4 young guests smoking and talking out loud as if it was the middle of the afternoon.the hotel very kindly refunded some of my money, the the incident was a shame and spoilt a lovely stay.
Think a notice needs to be put there to advise guests to keep the noise levels down.
April 6, 2013
Rated 4.0 out of 5.0 by tappe017 Famlly Visit
Very comfortable and a great location for a vist to the family.Suprise to find Dedham close by so a visit to Constable country was a bonus.
The staff were superb .
April 4, 2013
Rated 5.0 out of 5.0 by Shanks57 Great customer service,very helpfull
Stopped overnight at colchester hotel before a driving holiday to Brittany and also stayed for a night on way back home. Staff very helpfull when we explained that we were running late and would not arrive until very late that evening.To be fair this was only what we had expected having stayed at this hotel previously and had such a great experience.Having family living in Colchester it is ideally situated for us but the bonus is the superior customer care given as opposed to other hotels in area we had stayed at previously. Would easily reccomend this hotel and in fact have convnced other family members to stay here also. Well done to all the staff for the effort they put in.
April 2, 2013
Rated 4.0 out of 5.0 by SaintBB Good but Noisy
Stayed two nights, Friday was decent and relatively peaceful, Saturday had two competing tvs in the bar and piped music which made it less than relaxing. Key (as often happens) was cancelled in second day - no apology at reception. Short staffing was the main problem
March 24, 2013
Rated 5.0 out of 5.0 by Guest99 Would stay again.
Would certainly consider staying again if we're ever in the area.
March 23, 2013
Rated 5.0 out of 5.0 by pat54 Much better than expected!
I always like to give an honest review, with as much detail as possible, just to help people decide wether this is for them.
I do suffer with sciatica and was a bit worried about the soft bed reviews.
Can honestly say that we booked two twin rooms, the beds and pillows were both very comfortable indeed. The room was very tidy and clean, as was the ensuite, we were very pleased.
I was aware the only cooked food was sausages scrambled eggs and beans, but this was perfectly adequate, you would have to be very particular not to like this selection.
Good variety of drinks at breakfast, cereals, fruit yoghurts crossaints etc etc nothing to complain about.
Only slight complaint just 2 teabags in room, soon got more, and bar prices quite high.
We did know where this hotel was, so if you dont know area could be tricky, you have to turn off where you see the garage, hotel situated at rear.
March 22, 2013
Rated 5.0 out of 5.0 by Oriana Exceeded Expectations
This Holiday Inn Express is much better than others we have stayed in. It is well looked after, excellent location and we were greeted by friendly staff. The rooms were spacious and the beds very comfortable. The bar area had a good menu and breakfast was ample. For the price paid it was very good value, will stay again!
March 21, 2013
Rated 5.0 out of 5.0 by Dillbert Can't beat this place!
Great stay, again!
even managed to get in and out of my room without calling the locksmith!!
see you again soon!
March 20, 2013
Rated 4.0 out of 5.0 by winder2010 Poor breakfast with rubber scrambled eggs
The signage for the hotel is still very poor and needs to be improved.
Reception staff were not overly friendly but the location and value were great
March 19, 2013
Rated 5.0 out of 5.0 by sam2 Modern hotel in quiet location
We required a hotel in a quiet location and this met our needs. It is a modern hotel. We knew it was an "Express" hotel so would have a limited breakfast selection, but we felt there was plenty of choice. We even found it offered a very limited meal selection in the evening which saved us going out in the cold to hunt for a meal. Our room was clean and simply furnished and decorated. The shower cubicle was very roomy and we had plenty of hot water.
It was a bit tricky to find as it is tucked away behind a petrol station.
We took advantage of a special offer and will look out for a similar one in the future.
March 18, 2013
Rated 4.0 out of 5.0 by just2dance comfortable and very clean rooms
the room was very clean, the room was nice a cosy with adjustable central heating, the beds were very comfortable and the choice of soft and firm pillows was a nice touch,
March 18, 2013
Rated 5.0 out of 5.0 by OpiDad Clean and Comfortable
Nice modern, clean, warm and comfortable room. Evening Meal choices poor and very basic cheap food. Breakfast is fair due to only 3 items on offer.
March 18, 2013
Rated 4.0 out of 5.0 by rachel2171 Excellent value for money
We needed a family room for an overnight stay (2 adults and 2 teenagers). The room was very clean, modern and well presented. A lovely shower room. We didn't realise that breakfast was included so that was a pleasant surprise. The staff were friendly and helpful. The only issue was that the sofa bed was not big enough for the 2 teenagers and you could feel every spring in the mattress and the main double bed was very soft. But overall, for what we needed - it was really good value.
March 16, 2013
Rated 4.0 out of 5.0 by Paul21 Clean, modern, convenient and great value with early booking
Served the purpose of overnight stop, clean and modern, staff polite and helpful. Booked in advance so exceptional value. Only downside was a few inconsiderate late night guests shouting, swearing and banging on their room doors at 3 in the morning.
March 11, 2013