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Rated 4.6 out of 5 by 201 reviewers.
Rated 4.0 out of 5.0 by great service Great service We left a phone charger in the room and they ups ground it to us. Thank you November 12, 2014
Rated 5.0 out of 5.0 by Mr Tim Very convenient location and the employees were very helpful GO DUCKS November 6, 2014
Rated 5.0 out of 5.0 by Dutch Brothers!!! My husband and I stayed just one night. We had a room with a king bed. The room was very large and comfortable. The bed was great and the location was very convenient for I-5 travel. The breakfast was great, but I'm not a fan of the omelets, but there is a Dutch Brothers in the parking lot. November 6, 2014
Rated 5.0 out of 5.0 by Holiday Inn Eugene,Or The staff at this hotel were very professional and helpful during my stay. Great breakfast bar to start my day November 3, 2014
Rated 4.0 out of 5.0 by clean rooms and great staff best hotel in the area for the price and service. construction is going on outside but wasn't to bad. October 30, 2014
Rated 5.0 out of 5.0 by comfort, convenience and great service we almost always stay at the Holiday Inn Express on Franklin when we visit our children at U of O. The rooms are spacious and clean, beds are comfortable and we can park at the hotel and walk to campus or Autzen Stadium pretty easily. The staff at the front desk is very helpful and the complimentary breakfast is good. The only thing one of our friends complained about was how thin the walls were but they had a corner room above the front door? We did not experience hearing our neighbors but we were awakened by the construction going on next door! Overall, this is a great hotel in Eugene and we highly recommend it! October 29, 2014
Rated 5.0 out of 5.0 by Near the University of Oregon campus When visiting students at OU,this hotel location is very convenient. It is just a short 5 minute drive. The covered hotel entrance is great if unloading or loading in rain. The entire hotel staff is also friendly and attentive to your needs. The nearby construction had no effect on our stay. October 28, 2014
Rated 5.0 out of 5.0 by Great Stay When we were leaving the head of house keeping came out of her office to help us out with our bags! Thank you! October 26, 2014
Rated 5.0 out of 5.0 by Great choice Excellent location and facility. I highly recommend. The only areas for improvement would be fresh oatmeal on buffet, and an airport shuttle. This is very important to me and may send me elsewhere next time if this isn't corrected. There is a lot of construction of university housing surrounding the hotel property which encroaches on their parking and view. But, the location is right next to the university of Oregon. I did notice they were sold out of Washington Husky merchandise. Still a lot of Oregon Ducks stuff they can't seem to move. Go to Burrito Boy for the world's best Chicken Burrito. If the hot tub is cold, ask the desk to reset the circuit breaker which apparently blows a lot. It warms up quickly. Thank you for a great stay. Please get that airport shuttle going. Oh, and go to the world's best grocery store across the street--similar to a whole foods. Very very good and worth the trip. OMG. The bakery, the sushi, the pizza. Very good. and you can stock up your room fridge. October 25, 2014
Rated 5.0 out of 5.0 by Front Desk Staff Sufficient number to check in several people timely, very friendly, helpful.....notified me I had left my lights on October 25, 2014
Rated 2.0 out of 5.0 by Nice facility with a high price I've stayed at HIExpress hotels in many different cities. This one had similar features as it relates to room amenities, breakfast, Wi-Fi, etc. Even though this is a University town, this facility was much more expensive than other HIExpress hotels in which I've stayed, including those in other cities that have Universities. I teach business and understand supply and demand but later found similar features for a lower price. This facility has a great staff, nice rooms, and nice features, but is highly priced compared to other options in that marketplace and other IHExpresses in other College/University towns. October 23, 2014
Rated 5.0 out of 5.0 by Awesome Suite and Stay This hotel offers very friendly staff as well as clean room and awesome suites. October 21, 2014
Rated 2.0 out of 5.0 by nice hotel in convenient location for University business very nice, nice staff and rooms are good. Don't book a stay when there is a Phish concert- rowdy guests partying until 4 am. October 21, 2014
Rated 5.0 out of 5.0 by concert stay but during football weekend well done, just not too happy with the price hike... October 20, 2014
Rated 5.0 out of 5.0 by First visit to Eugene Great hotel. Easy access to the highway, close to U of O, and the center of town. Public transportation right in front of the hotel. Construction on two large buildings right next door to the hotel did add some early morning noise during workdays. October 19, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service we always enjoy our stay with you! The beds are quite comfy and the continental breakfast offers a wide assortment to choose from...the cinnamon rolls are a favorite! We wanted to say thank you again to Alisa in the breakfast room, who kept everything well stocked and worked hard, always with a smile on her face as she cleaned up messy tables left by the guests. She's very sweet, a real keeper! October 18, 2014
Rated 5.0 out of 5.0 by Great hotel for business or leisure The room was very clean and seemed to be recently updated. I would definitely stay here again. October 16, 2014
Rated 5.0 out of 5.0 by Comfortable-Nice-Clean Room and great service It was a great experience for me and my family. Room was clean, spacious and with nice decor. Breakfast was great with nice variety and options. October 16, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Hotel exceeded all my expectations. Clean, comfortable, spacious, nice amenities, great breakfast. Will stay again. October 14, 2014
Rated 1.0 out of 5.0 by very noisy lukewarm temp in hot tub-----very noisy people in hallway all night. If you wish to relax after a long day of travel and get some sleep so you can travel the following day I would pick another place to stay. October 13, 2014
Rated 4.0 out of 5.0 by Friendly and clean I frequently travel to Eugene on business. The hotel is located in an extremely, convenient location close to the university. The hotel staff were friendly and the room was clean and spacious. October 13, 2014
Rated 5.0 out of 5.0 by Nice Facility - Construction Outside This is a very nice Holiday Inn Express that is well taken care of. The annoyance is the level of construction surrounding the hotel is significant creating noise and parking issues. It will be better soon but right now don't plan on sleeping in or napping during the day. October 7, 2014
Rated 5.0 out of 5.0 by Great room and front desk staff I came into town on business and have stayed at this HIE several times over the years. The location is centrally located for where I need to get around to see my customers. As always, the front desk people were very kind and professional. My room was fantastic and gave me plenty of room to watch playoff baseball! October 4, 2014
Rated 5.0 out of 5.0 by Mallary and Hotel Staff Compliments to Mallary and the hotel staff! My wife dropped off our son at U of O and stayed at the hotel. She was a bit teary eyed as, after doing so, we will be empty nesters. I called the hotel. Reached Mallary at the front desk. She and the staff assembled and delivered a wonderful basket of goodies to the room. Kudos and many thanks for incredible customer service!! September 27, 2014
Rated 5.0 out of 5.0 by Great stay We had amazing stay, room was comfortable and large and clean, staff was wonderful and I'm definitely recommending this hotel. September 24, 2014
Rated 5.0 out of 5.0 by Good hotel in the Eugene area Comfortable, clean, nicely kept rooms and property, staff is very courteous and helpful. Available fruit all day in lobby by reception, nice touch Only issue was construction going on on apartments contiguous to hotel, started at 5am!!!, fortunately the noise was not very noticeable in the hotel room. Location was prime, blocks away from downtown Eugene. Really nice city and hotel September 23, 2014
Rated 4.0 out of 5.0 by - Outside and lobby could use some updating, but the hotel itself and the rooms are very nice. September 23, 2014
Rated 5.0 out of 5.0 by Pleasant and convenient stay Just an overnight while traveling to Seattle, but very convenient, clean, and comfortable. Friendly staff, and marvelously comfortable, with an good next-day breakfast to send you on your way!!! September 19, 2014
Rated 5.0 out of 5.0 by Eugene HIX is one of the Best Large HD TV that actually works in HD with great channel selection. Clean, quiet, and comfortable. Especially appreciate the knives, forks, paper towels, and plates in the room. Management clearly tries harder! September 17, 2014
Rated 5.0 out of 5.0 by Excellent Option in Eugene, OR This is a great hotel. All the amenities along with ideal location and affordable luxury. September 17, 2014
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