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Rated 4.6 out of 5 by 140 reviewers.
Rated 5.0 out of 5.0 by Helpful Staff and Great Breakfast The staff were extremely helpful and friendly. The hotel was also very quiet considering there was construction going on outside. We also loved the breakfast there was lot of variety of hot and cold foods. Thanks to everyone in Eugene we will be back at some point next year to stay again. August 10, 2014
Rated 5.0 out of 5.0 by So relaxing! There is a lot of construction going on around the hotel but you'd never know it. It was so quiet inside! The young man working the desk offered us chocolate chip cookies upon our arrival. We stayed at two other Holiday Inn Express' on our travels and this was the only one to offer the cookies. It still stands out in my kids minds. Great service and breakfast. August 9, 2014
Rated 5.0 out of 5.0 by Great Great place, great staff. Modern, clean up to date. August 9, 2014
Rated 5.0 out of 5.0 by Great Hotel This hote lhad the most friendly and helpful clerk at the front desk. She went out of her way to help recommend places to go and gave directions. Pleasantly surprised by the room. August 9, 2014
Rated 5.0 out of 5.0 by Great place to stay Everything about this place is good! even the cookies. The only slow thing was the check in time it took too long but the other staff did an excellent job. August 6, 2014
Rated 5.0 out of 5.0 by Comfortable and very friendly staff I really liked my stay on the Holiday Inn Express in Eugene! I got an additional discount because I was visiting my son who goes to University of Oregon. I highly recommend this hotel! August 6, 2014
Rated 5.0 out of 5.0 by Great Job Great Job...guy who checked us in on Friday was tremendous. August 6, 2014
Rated 5.0 out of 5.0 by Easy Access Construction going on around the hotel, but it did not affect our stay, workers gone before bedtime and did not start very early in the morning. Beds were a bit too soft for us, but still comfortable. Friendly staff. We had a double queen suite, which was very nice. Nice décor and very clean. This hotel is within walking distance to the Knight Arena and several restaurants. We ate at Maru which was very good and had a huge menu selection. There is a Dutch Bros. Coffee stand right outside the hotel which was very convenient. Parking was adequate for the size of the hotel. Breakfast was good with a nice selection of hot and cold items. We would definitely stay here next time we visit Euguene. August 6, 2014
Rated 5.0 out of 5.0 by Great Location Thank you for making our visit to Eugene a wonderful experience. Great location for us to get around town and easy access to the U of O campus and walks through town. August 5, 2014
Rated 5.0 out of 5.0 by Excellent Staff and a Great Night's Sleep The staff was kind and courteous, helpful and caring. This was very much appreciated as I was not familiar with the area. The bed and pillows were a delight. Breakfast was much better than expected. August 4, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable , Holiday Inn Express offers comfortable lodging and a generous breakfast menu suitable for business or family travelers. The room included a refrigerator and a microwave. Due to travel delays, I arrived at 2:00 A.M. The front desk clerk was alert and friendly. Since there were no restaurants open nearby, he gave me a snack bag. July 23, 2014
Rated 5.0 out of 5.0 by :) Super friendly staff and a convenient and easy-to-find location... A July 23, 2014
Rated 5.0 out of 5.0 by great customer service Devon and Caleb were a great help. They help my wife and I with our needs and giving us great tips on the local restaurant in town July 22, 2014
Rated 4.0 out of 5.0 by Great option in Eugene This was a decent option for a quick stay in Eugene - rooms were clean and beds were really comfortable. July 22, 2014
Rated 5.0 out of 5.0 by easy trip Holiday Inn Express went above and beyond what I have experienced in the past at other Holiday Inn Expresses. I like staying at them with my family. This H I was so accommodating. I changed my plans two days before the trip, not a problem. They did not even mind that I sat in the lobby and made conference calls all morning because of a work conflict. My kids are needy little stinkers and nothing phased the staff. They were always cordial, smiling, even giggling with their requests and questions. Yes, I would stay there again and recommend it. The location is great. The MAK arena is right across the street next to the most amazing grocery store and we rented bikes about a mile away and disappeared all day one day. July 20, 2014
Rated 5.0 out of 5.0 Great Place to Stay When Visiting Eugene Great experience! Beautiful room. Friendly staff. Current construction next to property makes parking a bit of a challenge but will hopefully be done soon. Definitely will plan on staying here again the next time that I am in Eugene. July 19, 2014
Rated 5.0 out of 5.0 by Great Location to U of O We stayed for Introducktion this past summer. Great location great breakfast and quiet. Plenty of free parking. The only thing I questioned was the small pool but we got over that quickly. Would like to stay again however the prices are much higher during the school year so we will look to other places. July 16, 2014
Rated 5.0 out of 5.0 by Very nice experience except for breakfeast Everything about this hotel was excellent for the money, except for really poor quality breakfast food and some construction going on around the facility. July 16, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL!!! Clean and loved the breakfast. Alisa was an awesome food server and always greeted us with a smile and great service! July 14, 2014
Rated 5.0 out of 5.0 by pleasant stay in Eugene Easy to find from interstate, close proximity to University of Oregon and downtown. Very nice properly, quiet despite construction in close proximity. Comfy bed, good linens, thick towels. Bistro set for in room dining, plus all the items needed,disposable plates,utensils etc. Coffeemaker,fridge, microwave provided,as well as couch and easy chair. Cleanliness of room and common areas was excellent and guest laundry use with no additional cost was great. Wonderful stay! July 13, 2014
Rated 5.0 out of 5.0 by Enjoyable & relaxing stay This hotel was very conveniently located for our purposes. Although there was some construction on the grounds, there was no adverse effect on us. We checked in quite late and slept well before enjoying a real nice breakfast compliments of the hotel. One of the staff members, Alissa, was especially helpful because we had trouble operating the remote. She was again very friendly and cheerful during our breakfast downstairs. July 8, 2014
Rated 5.0 out of 5.0 by Knowledgeable Staff Very knowledgeable staff. We were visiting the University of Oregon on a college visit for our son. Several of the staff were present or recent past students and were able to answer a variety of questions we had per their college experience. It greatly added to our experience there as we assess several colleges with our son for the upcoming year. July 5, 2014
Rated 5.0 out of 5.0 by great customer service we only spent one night at the eugene holiday inn express, but were treated very well. In addition, we left something valuable in the room and the staff retrieved it for us. We came back and spent another night with them in order to pick it up. Great staff! July 2, 2014
Rated 5.0 out of 5.0 by Oregon Trip Our stay at Holiday Inn Express and Suites in downtown Eugene Oregon was as expected of this chain very pleasant. Even though there was major construction going on on the property or next door there was no problems to speak of with our stay. Hotel, staff and accommodations were very nice. June 30, 2014
Rated 5.0 out of 5.0 by Perfect Will definitely stay here again next time we are in Eugene!!! June 30, 2014
Rated 5.0 out of 5.0 by BEST PLACE TO STAY IN EUGENE We always feel welcomed with great service - they are very caring and remember you each time you visit your children at U of O. Great front desk employees. Rooms are clean with all essentials - great breakfast - comfortable beds.....Good manager Sarah. We will miss this HI - we just graduated!! We hope our next visit (end of July) will not be our last,, Football stays.....THANK YOU. June 26, 2014
Rated 3.0 out of 5.0 by Nice staff, but had noisy room We have stayed at this HIE many times and this is the second time I have had an issue. The whole night , a motor running and vibration kept us up. I was offered a pts coupon, and told they would investigate the source of the noise. I feel at the prices that get charged at certain times of the season, that HIE could do some much needed updates to this hotel. June 24, 2014
Rated 2.0 out of 5.0 by Noise prevents good night sleep Paper thin walls and a lot of outside noise. The room was fine, but could have been cleaner…especially the bathroom. Desk clerks were talking when we arrived fairly late, and would not acknowledge us. At check out, they were not concerned with our lack of sleep due to noise. I will not go back. June 16, 2014
Rated 4.0 out of 5.0 by Great Stay Truly an awesome visit, even through all the construction! June 16, 2014
Rated 5.0 out of 5.0 by After Cruising to Alaska My mother and I stayed here and it was fabulous. The beds were very comfortable and the room was large and clean. Lots of space. Even a TV channel guide that you could actually use and read. The staff was very friendly and helpful. We were tired and hungry and they suggested we eat at the Wild Duck Café restaurant and "I AM SO GLAD WE DID"! The food was wonderful. and the service was great. What a great place to hang out for the students and adults alike, weather your in college or not. Then for breakfast, it had everything, pancakes, cereal, egg omelets, ham, biscuits and gravy, lots of drinks, and yogurts, just everything for everyone, no matter what you eat. Just a great place to stay. I would recommend it to anyone. Jeanne Redding, Ca. June 12, 2014
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