Rated 4.5 out of 5 by 75
Rated 3.0 out of 5.0 by CarlaTheDuck Disappointing service
Initially we booked for one night; when I called to add a second night, the rate more than doubled for the originally booked night. This was corrected, but I was disappointed I had to call the error to the agent's attention. Also we did not get room service after our first evening. This is the first time this has happened in all the times we've stayed, but with the rates this property is charging loyal customers now, it feels inexcusable. The late night desk staff tried valiantly to provide good service, but she was along and extremely busy. We have tried to continue to use this property, but we have priced us out. We will probably not be back.
November 28, 2012
Rated 5.0 out of 5.0 by BHSCheerMom Comfortable and Clean
We travel to WA every year for Thanksgiving break. For the past 4yrs we have stopped in Eugene and stayed at this hotel. I will never stay anywhere else. The rooms are very clean, spacious and have all the "extras" most hotels charge for. The staff is always friendly. Price, convenience and courtesy is what brings us back every time.
November 27, 2012
Rated 4.0 out of 5.0 by Don55 Great Place
Very nice room. Nice resturanut next door and close to the highway.
November 25, 2012
Rated 4.0 out of 5.0 by Don55 Nice Facility
Nice facility and very comforable room. Am aggregated with this form.
November 18, 2012
Rated 4.0 out of 5.0 by rb2010 great location close to u of o!
my husband and i came back for a weekend to relive our college days! we went a mens basketball game at the new arena and the location of the hotel could not have been more perfect. within walking distance to the grocery store and arena. i joked with my husband this is the only hotel on campus i might stay at as it was clean..a must! the only two complaints we had was there is only one elevator which had us waiting quite a bit and the buffet breakfast was horrible (probably the worst we have seen!). pancakes, cinnamon rolls, fruit, etc were advertised and our only options were bread/bagels, the end of eggs and bacon (none was refilled while we were down there), cereal and only 1/4 of the juice options were working. so if you wake up hungry look for a restaurant close by instead!
November 16, 2012
Rated 4.0 out of 5.0 by markrdmx great rooms
Off the freeway enough that you do not hear it. Nice indoor pool! High cealing in room make them seem much bigger.
October 16, 2012
Rated 5.0 out of 5.0 by PrineviilleBob Excellent!
All aspects of a good night's stay were outstanding! Special "thanks" to the most-helpful desk staff!
October 15, 2012