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Rated 4.6 out of 5 by 247 reviewers.
Rated 3.0 out of 5.0 by Looks and feels nice, sounds loud Except for ice machine and nearby road noise that ended late and started early (ice machine obviously ran all night), the stay was pleasant. The room was immaculately clean and the bed was comfortable. Not sure when hotels started using 6-8 very small pillows on king-size beds, as this was annoying. I'd prefer two appropriately sized pillows per bed, please. There are no security cameras in the pool area. Pool towel resupply should be a scheduled activity based on historical demand, not a reactive request by dripping wet guests making a telephone call. Daily construction on two sides of the facility added to noise and lack of parking near the building. Breakfast is adequate, although selections emphasize sugar and carbs. March 30, 2015
Rated 5.0 out of 5.0 by great stay! I had a wonderful stay at this property! Its conveniently located near downtown where you can find many things to do! The room was comfortable and clean. Houston and Niko are great front desk agents, resourceful and willing to help without hesitation a valuable asset to the front office. This will be my future choice hotel for my stays in Eugene, OR. March 29, 2015
Rated 5.0 out of 5.0 by Bliss in Eugene I would like to start my review off by addressing the young man that helped me when I arrived, he happily provided me with direction to a local eatery as he was checking me in. Upon arriving to my room I walked through the hotel to become familiar with my surroundings, the hotel had a very clean and fresh smell to it. Surprising as they are doing a big construction project directly behind the hotel. I must say Holiday Inn Express knows how to cater to their customers from warm cookies in the lobby to one of the best continental breakfast I've seen in a long time. I did experience a problem with my key card, it may have been demagnetized from my phone or wallet, however front desk staff was more then happy to replace it. When entering my room I was greeted with a fresh clean and presentable room. I was positioned perfectly to the elevator as well as the ice machine. Everything about my stay exceeded my expectations, not only will I recommend this property to business colleagues but I will use the best form of advertisement "word of mouth" and tell all my friends when you travel you MUST stay at a Holiday Inn Express. March 23, 2015
Rated 5.0 out of 5.0 by Survey Great hotel experience. Happy to provide feedback, however the survey was way too long. March 20, 2015
Rated 5.0 out of 5.0 by Excellent Hotel This was the best hotel that I have ever stayed at March 12, 2015
Rated 2.0 out of 5.0 by Not the Holiday Inn experience we usually have We came to town to visit U of O and have had good experiences with Holiday Inn Expresses in the past. We were unimpressed with all the student housing construction that was surrounding the building. Our room was awkwardly layed out and the room was dark. The bedroom was warm all night - kept lowering the temp. The main room where my son was sleeping was freezing. THe bathroom lights were dark and the room felt dated and dingy. When we pulled out the couch for my son to sleep, there was an old ear plug laying on the bed. Not pleased with this hotel March 12, 2015
Rated 4.0 out of 5.0 by Excellent Staff Carlos, who ran the breakfast bar, worked constantly. The menu never went low as he was always refilling items as they were taken. He was like a hawk on cleaning tables. He cleaned them immediately after a guest left. Great employee. The front desk staff were also very nice and attentive. The gentleman who came to repair the toilet and fix the heating system was also very nice and responsive to my requests. The staff is excellent. March 11, 2015
Rated 5.0 out of 5.0 by Great value for such a nice hotel. Very clean, quiet, good location. The beds were very comfortable. I recommend the suites, which are nice and roomy. Staff was very courteous. March 5, 2015
  • 2015-04-01T09:59:13.266-05:00
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