Rated 4.1 out of 5 by 28
Rated 3.0 out of 5.0 by Saintsfan5409 Housekeeping needs a little work
We have stayed at Holiday Inn Express Hotels in several other locations before and loved everything about the hotel but we were really surprised at the lack of cleanliness of our room at this one. We stayed a total of 6 nights. On the 5th night, our daughter had a nose bleed and some of the blood got onto the bed sheet. We left our room to visit family and friends as planned the next morning. We returned to our room late that night, the bed was made and bathroom restocked as usual or so we thought. When my daughter pulled the sheets back to get into bed, she saw dried blood on the sheets. Fresh, clean sheets had NOT been put on the bed. We called the front desk to be told that housekeeping was gone for the day. We requested new sheets and changed the bed ourselves. The next day we spoke with the manager who told us that the sheets are changed every 3 days unless you put a note on the bed asking for the sheets to be changed sooner or if the sheets are soiled.
There were other cleanliness issues that we brought to the manager's attention as we checked out the following day. The Manager did comp 1 night from our bill for our troubles. Overall our stay as "OK" at this hotel and we may stay here again in the future, but we would strongly suggest the management staff conduct some random cleanliness checks of the rooms to ensure housekeeping is actually cleaning the rooms.
January 3, 2014
Rated 5.0 out of 5.0 by Jarmon Great hotel
Great Stay! I will return to other IHG hotels. Close to the Casino
January 1, 2014
Rated 5.0 out of 5.0 by Okies Best in Eunice
This Holiday Inn is a great property and was the best in Eunice. We have stayed there two years in a row during Thanksgiving. The breakfast is wonderful and the rooms are nice. It was a great place for our family to stay.
December 2, 2013
Rated 5.0 out of 5.0 by Serjen212 Extremely comfortable bed & staff were all fantastic
Would definitely recommend to anyone that will be staying in the area. Clean room, Terrific helpful staff, and easy to find.
Breakfast was a definite plus to start the day.
November 21, 2013
Rated 5.0 out of 5.0 by Lisa3521 Very Clean and Friendly Staff
Our experience was wonderful. The rooms are spacious and very clean, and the staff is very friendly. This was not the first visit here and it certainly won't be the last. Thanks for breakfast on the run, it was great!
November 8, 2013
Rated 5.0 out of 5.0 by bill1326 comfortable
a little out of our way home, but worth the time. the bed was extremely comfortable and made for a good nights sleep. the staff were very friendly and breakfast was enjoyable.
November 2, 2013
Rated 5.0 out of 5.0 by KT5kids Comfortable bed and pillow
I slept so well I would like to bring the bed and pillows home with me.
October 21, 2013
Rated 5.0 out of 5.0 by Harold52 Cordial and respectable staff.
We returned home and had a message from manager that we had left behind a prayer card from my nephew's funeral. They did not want to throw it away in respect for my nephew. When I told her it was okay she sent her condolence for our loss. We were touched by her concern.
October 1, 2013