Rated 4.1 out of 5 by 52
Rated 2.0 out of 5.0 by ATWPalmetto Reunion Stay
On our recent reunion stay, we had several problems that negatively impacted our stay. Hotel did not offer complimentary breakfast. I failed to ask before booking as breakfast is the normally included at the Holiday Inn and Suites. There was complimentary coffee however the single coffee machine was broken more times than it worked. In addition the housekeepers failed to properly make-up our beds. Sheets were loose and pillows were not fluffed. Lastly the elevator was slow, it's walls were marred and the ride was rough. I would stay again as there isn't much of a choice in the area however fixing the before mentioned issues would make for a better stay.
July 8, 2014
Rated 4.0 out of 5.0 by DonP040172 As usual a great place to stay
My stay has been very good each time, I travel to this area one week per month since Nov 2013 and will continue to do so until Mar 2015.
July 1, 2014
Rated 4.0 out of 5.0 by bywaterbrewery Nice for business
Got there late in the day, and would have used the pool, but had no time. The dinner was good, but the appearance was very bleak, i.e. a piece of fish and corn, no garnish. Needed a better beer selection, as this one was quite weak. Lastly, kind of pricey for a weeknight, and probably could have used a free breakfast, to make up for it. Otherwise, just as I expected, and will return.
June 30, 2014
Rated 1.0 out of 5.0 by Lahaina poor managment and no resolutions
Extremely poor management and no control of the guests or the facilities. The guests were completely out of control running up and down the halls all night long and being loud and obnoxious.
June 26, 2014
Rated 2.0 out of 5.0 by Clue32381 Maintenance & Staff
The whole time we were at this Hotel the elevator was broken. We were told that it would be fixed on Tuesday, but then Tuesday came and it still wasn't fixed. Then we were told that it would be fixed Wednesday our check out date. I understand that things happen that are out of your control, but if something breaks on Saturday it should be fixed by next day not four days later. It wouldn't have been that big of a deal, but checking in with three small kids (one being 10 months that requires a pack-n-play) walking up to the THIRD floor got old quick! Especially when we had to make multiple trips to bring everything up and then down when we checked out on Wednesday. The WIFI never worked in our room the whole time we were there. Tried to call down to front desk but the phone in our room wouldn't work. I walked down to the front desk to let the rude receptionist know that the WIFI wasn't working, and was basically told "It's workin' on my phone so I don't know what to tell you". Also informed the front desk that the phone in the room wasn't working and was told that I needed to press line one or line two. I went back up to the room and tried this and like before the phone would not call the front desk. The receptionist then called our room and we also informed her that the air condition was not cooling and all she said was I'll let maintenance know, but maintenance never looked into it, because it was still hot in our room the next night.
June 19, 2014
Rated 5.0 out of 5.0 by Saintslakerfan Great stay
I had a great stay. Just hated that the elevator wasn't working.
June 18, 2014
Rated 4.0 out of 5.0 by Natpaul1 Comfortable bed and cool room
Hotel very clean and staff friendly. The hotel elevators were out throughout my stay.
June 17, 2014
Rated 3.0 out of 5.0 by April79 Summer Stay - Opelousas
We enjoyed our stay in Opelousas. Only thing is that I wished we would have had a king size bed that we had reserved.
June 17, 2014
Rated 5.0 out of 5.0 by yankeeman front desk staff
did not acknowledge us as we came in or left out, esp when we left with our luggage...
June 13, 2014
Rated 5.0 out of 5.0 by TNJack Comfortable bed and great service great people
Great place to stay, clean , nice people, good location,
May 12, 2014
Rated 5.0 out of 5.0 by sandro Great service
Fantastic service. No free breakfast buffet but Excellent Coffee and service at the restuarant, kids enjoyed the pool
April 9, 2014
Rated 4.0 out of 5.0 by Trey21 good visit
Comfortable and clean, great service and it was a overall good visit will recommend to others
April 6, 2014
Rated 2.0 out of 5.0 by WalterJr. RUDE STAFF...OVER PRICED ROOM
Very over priced room for it's location...NO ammenities in room and when I went to front desk to ask for shampoo and soap I was treated as though I had stole it...Any time you ask a question it was like you were a idiot...The shower sprayed water all over the bath room reguadless of which direction you aimed the shower head...The one and only good thing about this motel is it has comfortable beds...under NO circumstance would I ever stay at this Holiday Inn agin nor would I reccomend this particular holiday inn to anyone. You would think at the high room prices they would offer a complimentary breakfast...
March 19, 2014
Rated 4.0 out of 5.0 by LIPC More than expected
Upon opening the door to our room we immediately realized the previous guest had been smoking. The manager was very apologetic and said the room was taken out of service for deep cleaning and we were assigned this room by error. We were given a new room and she then gave us tickets for free breakfast.. This was a very thoughtful gesture as we were not inconvenienced in any way.
February 27, 2014
Rated 5.0 out of 5.0 by MrRich13 Relaxing stop on a long trip
Very friendly and professional staff. My family and I enjoyed the pool and hot tub. We were able to get some great sleep. We also enjoyed the complimentary espresso machine in the lobby.
January 28, 2014
Rated 5.0 out of 5.0 by T-Neaux Great Place to Stay While in Opelousas
I am originally from Opelousas, and the Holiday Inn is where my wife & I stay whenever we visit there. My family had reunions at the Holiday Inn in June of 2010 and in June of 2012.....and we have another one planned for June of 2014. We have always been really pleased at the way we have been served and treated. Leah, who handles our banquet, always does a fantastic job. I always handle the duties of organizing reunions for my family. I'm hoping that I can get a better "deal" from Blair, the General Manager, and Lachanna Lemoine, the Sales Manager, for our upcoming reunion. #I've already contacted Lachanna and made preliminary arrangements for June 20th and 21st.# It would be great to get a more attractive room rate for our third reunion being held there as we rent approximately thirty rooms for each reunion.
And, we will, in all probability, celebrate future reunions there as we love to get together, and there are many young people in our family who would appreciate a more attractive room rate. Please contact Blair & Lachanna and ask them to help me out!! Anything you can do for my family and me would be greatly appreciated!!!
Let me know more about your IHG#r) Rewards Club..
January 10, 2014
Rated 5.0 out of 5.0 by BrendaV50 Very clean room
The room was very clean and very spacious. Bed was so comfortable we did not want to get out of it. We will definitely stay there again.
December 4, 2013
Rated 4.0 out of 5.0 by thenation S'port
Late check in after long day at work and drive from Shreveport, LA. Check in was great and bed was excellent. Got a good nights rest. Quite, clean, and modern hotel. Will be staying again and will recommend to others.
October 7, 2013
Rated 3.0 out of 5.0 by stackmonkey Staff needs training
There was a new employee at the desk when we checked in. She knew the internet was not working when she checked us in but gave us the code as if everything was ok. When I called to tell her the internet was down, she said it was down for awhile and that she would call me when fixed. She never did. I lost a day of work because no internet access. Also, she messed up my profile to where I did not get my priority points. She checked me in as one of my coworkers who stayed at the same property. I did not notice the mistake until I arrived home.
October 7, 2013
Rated 5.0 out of 5.0 by Danny523 Great staff and great place.
Could not have been happier and more pleased. I will book again.
October 2, 2013
Rated 5.0 out of 5.0 by June43 Comfortable bed. Very clean room. Fresh room. Adequate towels.
Great room. Will stay again. Staff friendly. Very good service.
September 25, 2013
Rated 5.0 out of 5.0 by Jaxon25 Awesome Experience
I enjoyed my stay here at the Holiday Inn Opelousas. The stay was comfortable, clean, and most of all relaxing. I had no problems checking in early, the room was clean, the hotel was also very clean and smelled amazing! My daughter and her friends enjoyed the party I put together for my daughter and the had a blast swimming. I did not rate food and bev with excellence because we did not dine in. I am pretty sure though that all food is good. We did wish that the pool area stay a bit more dry (bathroom especially) and the chlorine in the water was a bit of a smaller amount. It burned our eyes just sitting around the pool. I mean it is an indoor pool but the water is of a darker color because of the chemicals in it I am guessing. It was a lot is all I can say.
Overall, the stay was amazing and you should not hesitate to book a stay there. I hope this review helps you all :)
August 11, 2013
Rated 5.0 out of 5.0 by BarJa Great Service
The IHG in Opelousas are beautiful and very neat and clean.
My room was very beautiful, neat and clean the bed was very comfortable and I didn't want to get up. I was there for a funeral and had to travel to another City, so I needed to check in early and relaxes and they accommadated me with just what I needed. I was able to check in early get the floor I wanted and got to relaxes and take a nap, before traveling. I return back to Opelousas at IHG got a very quiet and peaceful night sleep. The entire staff was very pleasant and helpful made me feel like family. This is my home away form home. I was recognize as a IHG Rewards Club Members. I STRONGLY recommended this IHG.
July 30, 2013
Rated 4.0 out of 5.0 by smcmanus The Place to stay
Good atmosphere and great staff. Good place to stay for leisure or work related.
July 25, 2013
Rated 5.0 out of 5.0 by Bkmiller Great Holiday Inn
Very friendly staff. Will stay there again next time we travel through Louisiana. Room was unbelievably spacious for the price.
June 25, 2013
Rated 5.0 out of 5.0 by Sleepy70 Great Hotel
Have a wonderful stay at the Holiday Inn Opelousas with one exception. On Saturday morning the waitress in the restaurant gave us very poor service. I had to finally ask for a menu and then she took way to long to take our order and she was just standing at the entrance to the kitchen doing nothing. I was very disappointed in her like of courtesy. Everyone else in the hotel and restaurant were outstanding except this one person.
June 7, 2013
Rated 5.0 out of 5.0 by Page Relaxing....
The atmosphere at Holiday Inn in Opelousas is very relaxing and the staff are great. I highly recommend.
June 7, 2013
Rated 1.0 out of 5.0 by mhslakers72 Big Toenail
We recently stayed at Opelousas Holiday Inn when traveling from Florida to Texas. I was very disappointed in this particular Holiday Inn. It was dumpy and not very clean. We found a big toenail on the floor in our room. We should have complained but did not - an error on my part. It was just a rather disgusting place compared to other Holiday Inns we had stayed at during this particular trip. The free breakfast was okay, but the service was horrible. There was no one in the dining area except for us and the waitress took at least 10 minutes to wait on us and then could not seem to bring me water when I requested. Instead, she served me orange juice. Very nice, but really wanted water so that I could take some medication. I could hear her making a personal phone call while we had to wait along with some other folks that came in later and were standing in line.
Overall, not a very delightful experience.
May 28, 2013
Rated 3.0 out of 5.0 by Benapipe nice rooms
rooms were very nice,\ the staff was very very friendly the resturant does not offer enough food or drinks The breakfast is miss leadind the grill staff was rude.
May 27, 2013
Rated 5.0 out of 5.0 by Roger4221 comfortable bed and great service.
great service friendly welcome...did not make reservation beforehand&once front desk clerk realized i was platinum priority she was very helpful
May 10, 2013