Rated 4.7 out of 5 by 228
Rated 5.0 out of 5.0 by Julie1972 Nice place to stay
Room, lobby and breakfast areas were very clean, staff were great. I didn't use internet or the fitness facilities so I can't speak to those but based on the rest of the hotel I would assume they were also well-kept.
November 9, 2015
Rated 5.0 out of 5.0 by Danny T 2015 Great over night stay
I recommend this property for anyone in the Evanston, WY area.
November 6, 2015
Rated 5.0 out of 5.0 by dont have one that fits Evanston stay
early breakfast, and clean rooms when I got back. My needs were met, it's all I ask for.
November 3, 2015
Rated 5.0 out of 5.0 by Kyna Friendly, Clean Hotel w/a Good Breakfast
Stayed at this hotel while traveling out west for business. Decided to spend the night in town so I could see Mt. Rushmore the next day. The staff was friendly and there is a nice family owned restaurant/bar within walking distance.
November 1, 2015
Rated 4.0 out of 5.0 by Relocating2015 Good place to stop
It suited our need quite nicely in our recent travels. Staff was very friendly and room was quiet. I'd recommend it.
October 31, 2015
Rated 4.0 out of 5.0 by DZ/CZ Good Accomodations
Favorably impressed with this, our first stay at this Holiday Inn Express; very nice rooms, attentive staff and overall pleasant experience.
October 29, 2015
Rated 4.0 out of 5.0 by Safety T Tony L.
The rooms are nice and the staff are wonderful. We are staying for a week at a time so of course by the third or fourth night the room is getting smaller, but there is actually plenty of room in here. I am sitting in one of them now, again. The price is a little high in my opinion but it is Evanston.
October 26, 2015
Rated 1.0 out of 5.0 by Criksie Rudeness abounds!
This was the worst stay ever and required me filing 2 complaints through IHG customer care! I booked a room, as this hotel had many restrictions for a "pet friendly" hotel. When making my reservation, under the special instructions, I noted that we would be arriving with a pet including size and breed. Upon our arrival, I was informed that we couldn't have the reserved room, that she had never bothered to read the special instructions and then proceeded to go on a tirade about barking dogs. She then had me sign 3 papers of which I had to include my cell number, these were all just for the dog staying. This person was beyond rude and condescending, but was also the GM for the property. I explained that we were moving and wanted to run to the restaurant in the same parking lot to pick up a to go order and was met with a disapproving look and a "well I have your cell phone number". Since the only room she could give us was on the 1st floor next to the lobby, the night was not a restful one. After dealing with her attitude, I contacted IHG. After a positive interaction with them, I was encouraged to approach the GM,the following morning. ...to my surprise, it was the same person who checked us in.
I still tried to voice my concerns and was met with a horrible attitude and her saying to me "well I LET you go pick up your food". I was shocked and decided to just leave without any resolution. She was still yelling at me as I went through the door! My advice, avoid this place especially if you have pets. Pet friendly they are not!
October 24, 2015