Rated 4.5 out of 5 by 70
Rated 5.0 out of 5.0 Great experience
We stay here often since family lives in the area. We are always pleased with the facilities and the staff. The lady in the breakfast area was especially accommodating. She always asked what we needed and did it with a smile.
July 9, 2014
Rated 5.0 out of 5.0 by JDSE Great staff
Very friendly, worked hard when we had a small issue with our room and fixed it immediately. Great area, great town.
July 8, 2014
Rated 5.0 out of 5.0 by RADtech Great experience
We always stay at Holiday Inn Express's and were really impressed by how clean and updated the Evansville one was. The breakfast area was a great size and there were lots of great amenities. We will definitely stay here again.
June 26, 2014
Rated 4.0 out of 5.0 by Gates07 Nice with a good location
Nice room, I could have done without the children running up and down the halls but by 10:30 they were quite. Clean and good location to UE.
June 24, 2014
Rated 5.0 out of 5.0 by peejmeister My home away from home!
The HI in Evansville is like coming home. The staff recognizes me and if always friendly and available for directions and recommendations. I enjoy staying there and know that the facility is clean and safe.
June 24, 2014
Rated 5.0 out of 5.0 by Fannin66 Room was cozy
Very enjoyable staff, made my stay a good vacation, Rested very good, Beds was awesome. Good selection on TV.
June 24, 2014
Rated 5.0 out of 5.0 by Bamakid Mt. Vernon Business
Room 306,The central AC was very nice. Having the rooms separated and Two Televisions also a bonus. I like a medium mattress and this one was firm, but ok. Sleeping in earplugs is a must, Road noise was somewhat loud in this room, but with them it was acceptable. The gentleman at the front was very sharp and very helpful with all my questions. Highly recommend this HIE.
June 22, 2014
Rated 4.0 out of 5.0 by whitetail All excellent except check-in
Everything was very good during the entire stay except check in was painfully slow and I was the only one at the desk. They were courteous but apparently major confusion by staff over how to handle one of the nights stay where I used rewards club points when making the reservation. After the staff finally figured that out, the rest of our stay was great.
June 18, 2014
Rated 4.0 out of 5.0 by leecha not satisfied
not satisfied with final bill. was sent one bill and was debited another amount!
June 16, 2014
Rated 5.0 out of 5.0 by K 000 Great experience!
The staff was extremely friendly and helpful. Every member had a smile and inquired if they could be of any assistance.
the room was clean and the amenities were fresh and up to date.
I only wish that every hotel had this staff. The hotel is well maintained and efficient. It was a short, but wonderful stay.
June 11, 2014
Rated 5.0 out of 5.0 by Sharon33 Great hotel
We only stayed overnight but the hotel is very friendly and clean
June 7, 2014
Rated 1.0 out of 5.0 by SLJ42 Bad -Worse
The first thing that I noticed was some kind of filth encrusted on the sheets and pillow case. I called the desk and the nice person at the desk personally brought up new sheets and pillow cases which we ourselves immediately exchanged for the filthy ones.
Of course, we slept fitfully while worrying about what other impurities were in the room that we had not discovered. The next morning the toilet would not flush - presumably stopped up. Overall, a bad experience in many ways.
June 1, 2014
Rated 5.0 out of 5.0 by mel044 Clean rooms
We used our points to stay at this Holiday Inn. They were kind enough to upgrade us to a Suite. The room was very clean
May 31, 2014
Rated 5.0 out of 5.0 by Review2014 Three Nights
I staid three nights and it was very pleasant. Clean towels, nice and quit, and very relaxing. Great breakfast every morning. I thought the gym was a little small and not many machines.
May 19, 2014
Rated 5.0 out of 5.0 by Tony19851989 Rick is the man
Rick went out of his way to make sure our accommodations were perfect
There was a mix up on our reservations and rick found us a room that was able to accommodate us very well
May 14, 2014
Rated 4.0 out of 5.0 by tiggerbigger Nice place to stay .....
....as long as you don't absolutely need the internet provided by the hotel.
It was so slow and intermittent that it would bog down the PC. I cannot even recall how long ago it was that I had such slow service.
The rest of the hotel is great especially the early breakfast area and the person taking care of it is there early to prepare everything.
May 11, 2014
Rated 5.0 out of 5.0 by CLMB A great experience
This was our second trip to Evansville and we had no doubt where we would stay again! All of the staff are eager to please and very friendly. The rooms are clean, comfortable and spacious. Overall, a great experience! We look forward to our next visit!
May 6, 2014
Rated 5.0 out of 5.0 by Review2014 So much better than West!!
I stayed in the Holiday Inn Express Evansville - West a few weeks ago and was very disappointed. I can honestly say that staying at the Holiday Inn Express - Evansville completely redeemed my opinion of the hotel chain. The service was much better and friendlier and I felt like I was staying with a completely different hotel chain. I staid in a "leisure room" and it was very comfortable and relaxing.
I had to call the hotel and the individuals I spoke with were very friendly and helpful. I was put on hold for quite awhile so that would be my only complaint.
April 25, 2014
Rated 5.0 out of 5.0 by Ca55ie My Favorite Hotel in Evansville
I stay at this Holiday Inn Express 4-5 nights every month. The staff always remembers me, addresses me by name and welcomes me back. They are always very friendly and accommodating. They seem to genuinely enjoy seeing me.
I was here during some snow storms this winter and the wonderful maintenance man cleaned my car off for me! He did this not once, not twice, but three times! I didn't even ask him to do it, he took the initiative and got it done.
If that's not hospitality, I don't know what is.
April 17, 2014
Rated 5.0 out of 5.0 by Dano8887 Transportation Manager
I travel over 100 nights per year and stay in the IHG hotel chains.
Very clean and professional staff.
I would stay here again.
April 1, 2014
Rated 5.0 out of 5.0 by pjruby48 Best HI Express I've ever been to
I frequently travel for work, so it's rare that a hotel actually stands out to me. I can tell you, this Holiday Inn Epress does just that - stands out. The staff is great, the room was a really nice 1 bedroom suite, and the location was near restaurants and other ammeneties.
In the evening is a complimentary cocktail reception, which was a pleasant surprise.
HIE breakfast is what it is. I personally don't prefer it, but it was consistent with other HIE standards. The fitness room is very limited and small. This is the only con in my opinion, but it is also a common occurrence at HIExpress hotels.
Overall I highly recommend this hotel.
March 31, 2014
Rated 1.0 out of 5.0 by John D C Not Great Value
Terrible cramped work out room and very limited breakfast menu lacking fresh items such as fruit and yogurt. Very expensive rate in comparison to the other Holiday Inn near airport.
March 30, 2014
Rated 5.0 out of 5.0 by Sheila M very comfortable bed
We only stayed one night....our room was clean, comfortable, and quiet. When the host found some delicious cookies...he made my day!!!
March 7, 2014
Rated 5.0 out of 5.0 by JustChris Good Experience!
8 of us stayed in 2 rooms for one night, and everyone had good things to say! Beds were VERY comfortable (even the pull out couch!), and the room was clean and spacious! While the complimentary breakfast had a lot of options, we were a little disappointed with the quality of the eggs and bacon... both clearly cheap instant brands of some sort. LOVED the pancake maker, though! Also, thumbs up for providing cookies down in the lobby!
February 26, 2014
Rated 5.0 out of 5.0 by JN289255 One of the Best
I have really never had a bad experience at a Holiday Inn property, but this one rates as one of the very best! Location, room and staff were great to meet my business needs.
January 27, 2014
Rated 5.0 out of 5.0 by Johnnyd50 Very well managed hotel
I try to stay here when ever I come to the area on business. Very well managed hotel with great staff. You will not be disappointed.
January 22, 2014
Rated 5.0 out of 5.0 by Math Specialist Nice place to stay, would recommend
Very nice and very clean! I love the fact that the hotel is non-smoking! Get there early if you want a cookie at check in. A nice cold water is always ready for you. Will stay here again.
January 20, 2014
Rated 5.0 out of 5.0 by Happy HIE Customer Best HIE in the Midwest
We arrived late where the front desk employee, an older gentleman, was calmly and professionally taking care of an unruly group of individuals checking in. He then took care of our every need, which included locating a crib / extra pillows and physically bringing them to our room personally. The overall accomodations are top notch. They hit a homerun with this one. Only thing missing is free bottled waters in the rooms.
January 7, 2014
Rated 4.0 out of 5.0 by TMK1 Breakfast
Breakfast foods not well stocked during this stay. we missed Tather. She is fantastic!!
Excellent gym equipment! This keeps me coming back to this hotel.
Bad wireless setup.
December 30, 2013
Rated 1.0 out of 5.0 by Leo23 Lack of Management
Upon checking in we were asked for a credit card specifically for incidentals since this stay was on a corporate account. I kindly obliged with a debit card, but before checking out I found that a hold had been placed on the card for an exorbitant amount of money. Upon inquiring at the front desk, the clerk attempted to explain that it was for the cost of the room. I had to explain to him three times that it was a corporate bill, and the card was needed for "incidentals" only.
Lucky for us we were present when the housekeeper began to clean our room. Both my wife and I attempted to wish the housekeeper a "good morning", but didn't receive any reply. She was obviously upset that we had asked for service that day. My wife was passing by the bathroom when she noticed that the housekeeper had put a dirty rag on top of all of our toothbrushes. She asked the housekeeper why she did that, and received no reply at which point my wife escorted her out of the room not wanting her to continue "cleaning". The housekeeper's response was "fine by me".
When we reported this to the front desk they sent the "lead housekeeper" to investigate and apologize as there wasn't a manager on duty the entire weekend. This was a weekend when the hotel had to hire a police officer to maintain the peace because of an event in town, and no manager could be found the entire weekend! The "lead housekeeper" was nice enough and apologetic, but wasn't in the position to do anything more.
Contrary to many of the reviews on this site, the rooms weren't clean and the staff wasn't well trained or helpful. When we left the hotel I handed my business card to the front desk clerk and asked him to have his manager contact me when he comes in on Monday. I never received a phone call which leads me to believe that they simply don't care about good customer service at this location.
November 19, 2013