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Rated 4.2 out of 5 by 97 reviewers.
Rated 3.0 out of 5.0 by good enough The room and hotel were good enough, especially for the price I guess. I have not yet been to a hie that did not have a fridge or microwave in the room. I called it a generic Holiday Inn Express. Carpets around the perimeter of the room needed a deep cleaning but overall was clean enough. Breakfast area was spotless and the kitchen staff were the best I have ever seen at this chain. July 15, 2014
Rated 4.0 out of 5.0 by Great breakfast...pool area needs attention We have stayed at this property for several years. In tbe past, we would recommend staying here to other customers. Great beds and great breakfast. The issue that we recently encountered was the pool area. The main pool was cold and the hot tub could not be turned on. The knob for the jet "set past here" was gone. The pool area appeared as if it had not been cleaned for a week. I understand that things get old but at least someone could take care of what is there. My family may decide to stay at a different ihg property in the area in the future. July 3, 2014
Rated 5.0 out of 5.0 by better set up than the more expensive hotels near by good choice last minute need for hotel; room was nicer than the more expensive hotel near by July 2, 2014
Rated 5.0 out of 5.0 by A 93 Day Stay This property is excellent. I previously stayed here in January and February on business and was ask to return to the job site by my employer and immediately chose this property. During my 93 days, Tamika and Dale quickly became my family away from home. They always welcomed me "home" with a warm smile and conversation as did the young man (I am sorry, I have forgotten his name) who worked the night audit. The entire staff was friendly and always willing to help. The breakfast was awesome and the choices were plentiful. The General Manager, George was present and was always very kind and eager to help. The facilities were very clean. I found the entire staff to be kind, friendly, and helpful. All of them were always eager to help. The property is pet friendly, and while my little dog didn't accompany me, I found that to be very pleasing. Should I need to return, This will be my only choice in Evansville. In summary, Awesome property, awesome staff. June 22, 2014
Rated 5.0 out of 5.0 by Always greeted with a smile The rooms are really nice. Pretty good selection at breakfast. Tamesha will always greet you with a smile. She is great at the front desk. What a pleasant young lady June 16, 2014
Rated 5.0 out of 5.0 by Air Conditioner not working Everything was great as always. The air conditioner was on the very weak side. Other than that always a great place to stay. June 13, 2014
Rated 4.0 out of 5.0 by Great staff, clean and comfortable rooms I have stayed at this hotel before and return when business brings me to the area. The staff are very courteous and professional. They know how to do their jobs and do them well. The rooms are always clean and comfortable. The beds are usually fine, but the pillows seem either to soft or to hard. Maybe I am a bit picky. The breakfast is usually good, but was below expectiations this trip. Not sure what happened, it appeared to be the same staff taking care of the food. I would recommend this hotel and will be back myself in the future. June 12, 2014
Rated 3.0 out of 5.0 by Staff Staff, with the exception of the lady running the breakfast area was not friendly and/or willing to assist. Upon arrival the front desk person was standing in front of the hotel smoking and never greeted anyone! June 10, 2014
Rated 1.0 out of 5.0 by Under staffed First room lock did not work. Relocated to the fourth floor end room and the Jacuzzi did not work in this one and the television was constantly humming and no one able to fix it. Very disappointing as this was our 35th anniversary and expected better. Front desk failed to answer many times, hot tub not working, door lock not working, tv not working. Not enough staff and we were also told that they did not have a maintenance man. Our romantic get away was very lacking. :( June 7, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and convenient Great location near restaurants and USI. Shower curtain in the bathroom barely reached the shower floor and consequently practically flooded the room, but otherwise the spa suite was very nice! June 3, 2014
Rated 5.0 out of 5.0 by Indianapolis guest Very nice hotel with a friendly attentive staff. Good breakfast offering and comfortable, clean room. June 3, 2014
Rated 5.0 out of 5.0 by Great place to stay Great staff, very helpful. Didn't eat breakfast so cannot say how good it was, we have stayed here before and it's always a great stay. June 3, 2014
Rated 5.0 out of 5.0 by Clean rooms We were very pleased with our stay at HIE. We are priority club with platiinum level so we do stay at a lot of HIE's around the country. This one was very good. We were not recognized as Priority or Platinum upon check in but think the young lady was new. Another older person was with her and when I said we were Platinum members he immediately offered us points or snacks. So it was handled efficiently! We were not upgraded in rooms but looking at parking lot they looked full! We did get the room we requested so were happy. June 3, 2014
Rated 3.0 out of 5.0 by Pricy but alright if in a pinch Don't expect a fantastic stay where you will be pleased with everything. If you stay at this hotel expect the basics and not much more. May 28, 2014
Rated 5.0 out of 5.0 by Absolutly the best. I have been staying here each year for the last 6 or 8 years. The Hotel has always been excellent and the staff have never missed a step in providing top notch service. Clean, quiet, all amenities, and best of all great breakfast! May 27, 2014
Rated 4.0 out of 5.0 by Staff Staff not very attendative. Was looking for front desk worker and found them outside smoking. May 27, 2014
Rated 4.0 out of 5.0 by great long term experience I stayed in this hotel for several weeks straight and had no issues at this hotel the entire time. The staff is great and were more than happy to help me with any requests and were always available to chat about local events while I was in town. I highly recommend this hotel for anyone visiting the area for short out long term stays. May 26, 2014
Rated 1.0 out of 5.0 by huge disappointment Wow this place was such a disappointment! it was not clean, friendly, or at all inviting. I spend pretty much Monday night to Friday every week in an IHG property of some kind, but I will never stay in this one again. They closed a much better property at I64 and route 41 and this motel is still an IHG property, what a shame! The carpeting at and in the elevators was absolutely disgusting. Dirty, stained, and actually smelled as bad as it looked. Expecting this to be a comfort Inn or something soon cause it is not up to the IHG standards in my opinion. Yet it still has the sign what a shame! May 23, 2014
Rated 5.0 out of 5.0 by Great stay Comfortable bed and pillows. Plenty of towels. Great breakfast with friendly staff. Appealing decor. Swimming area and pool was very warm and comfortable, enjoyed sitting around the pool it was so warm. Hot tub felt great, also! This is always my first choice for a hotel when I visit Evansville. Great price, location, staff and accomodations! May 13, 2014
Rated 5.0 out of 5.0 by Great night's stay! Rooms are always clean, proper temperature; good breakfast to start the day; convenient to the University of Southern Indiana; close to eating establishments and shopping too! May 13, 2014
Rated 5.0 out of 5.0 by A great stay Thanks for bringing back the warm cookies! We appreciated the oversize room and the nice breakfast. The staff was very welcoming, too! May 13, 2014
Rated 5.0 out of 5.0 by Great Place to stay This is located in a Great area where shopping and restaurants are. All within walking distance. Really enjoyed my stay!! May 13, 2014
Rated 2.0 out of 5.0 by Don't Expect Quite This is a very noisy hotel. Don't stay here if you are looking to rest. Breakfast is really poor as well. May 5, 2014
Rated 5.0 out of 5.0 by friendliest staff ever! the people when we checked in were excited about our reason for being there... when we were leaving for the evening they were excited to see us and commented on how pretty we all looked and seemed genuinely interested in us and the reason for our evening. April 25, 2014
Rated 5.0 out of 5.0 by Great location and staff This is my 2nd time staying here at this hotel. The staff is always friendly and very knowledgeable about the surrounding area. You are walking distance from several food places and a movie theater is just next door. You can drive to downtown Evansville in no time. And, if you forgot something there is a Wal-Mart, Dollar Store, etc. all around in the area from this hotel. If you are looking for a clean, nice staff, and great location to stay in Evansville... I would choose this hotel. April 16, 2014
Rated 2.0 out of 5.0 by TOO Noisey! Barking Dog in room down the hall, I will never stay here again!!! April 14, 2014
Rated 5.0 out of 5.0 by Great place to relax While visiting my daughter, we stayed at this Holiday Inn. The rooms were great to just hang out and relax in while we watched the rain fall. An added bonus was the mini fridge with microwave that we certainly put to good use. The room service staff did an excellent job of keeping us in clean towels and the breakfast each morning was excellent. April 14, 2014
Rated 4.0 out of 5.0 by Nice hotel Spent the night there while attending orientation for my daughter at USI. Would recommend for other parents when they come for a visit. April 11, 2014
Rated 5.0 out of 5.0 by Great stay as always! Pleasurable stay once again. However, I do miss the cheese omelets on the breakfast bar! April 7, 2014
Rated 5.0 out of 5.0 by Outstanding Experience. Incredible value. A "Must Stay" when in Evansville Our company policy is to stay at ICG properties, with HI Express being the most common. That being said, I would rate this location in the top 1% of Holiday Inn Express Hotels nationally. That's high praise, but everything here was perfect, including the staff. From clean comfortable lodging, to efficient handling of requests, to fresher and tastier than normal breakfast offerings, it is clear that the staff and management at this location take tremendous pride in their work and are fully dedicated to the guests who call the hotel "home" while visiting Evansville. Historically, I've stayed at the East Side HI Express in Evansville, but I tried the West Side location because it was less expensive and had the suite I requested for business reasons. Now all I can say is, "sorry East Side." While the East Side location is more convenient to work and family (I grew up in Evansville), I'll drive the extra few minutes for a superior room and superior stay. Keep up the good work West Side!!!!! I'll be back. You have my highest recommendation. April 5, 2014
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