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Rated 4.3 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by Just what we needed A couple friends and myself were in town to visit and this hotel was perfect for us. Location was good, rooms were clean, and the staff was friendly. February 12, 2014
Rated 2.0 out of 5.0 by Disappointed good: friendliness of breakfast staff; helpfulness of night clerk; gret bed disappointed: quality of breakfast, check-in staff not friendly, very thin walls - heard entire conversation of neighbors; terrible towels - stiff and rough; pool/construction not advertised at reservation site; phone in room didn't work; alarm clock didn't work January 31, 2014
Rated 2.0 out of 5.0 by Construction I would close my establishment for the time it takes to do major repairs, rather than alienate guests. January 22, 2014
Rated 5.0 out of 5.0 by excellent staff Dale, Diane, Mary do their best to meet customer needs January 21, 2014
Rated 5.0 out of 5.0 by Bed The beds here are a little worn, and needed upgraded January 17, 2014
Rated 2.0 out of 5.0 by Fair experience at this Holiday Inn Express I was given the courtesy of a late check out on Sunday. January 14, 2014
Rated 5.0 out of 5.0 by Clean Room and great Breakfast.... NIce place to stay......... Clean, and updated rooms, customer service was great ~ January 13, 2014
Rated 3.0 out of 5.0 by Great hotel Great hotel, clean, organized, amazing breakfast. I feel this rating would be 5/5 had I not been given a room whose doorframe had a large gap at the top, causing me to hear all hallway noise and door slamming (including a stairwell). I've stayed at this hotel before, and did not have that issue; however, avoid room 207 at all cost due to the aforementioned issue. Bed is amazing, pillows are fantastic, temperature is great; but if you can hear awful noise the entire night, you're not sleeping! January 8, 2014
Rated 5.0 out of 5.0 by Excellent Service As a frequent traveller to Evansville In. my experience with this hotel has been nothing but excellent. Great staff and service!!!! January 6, 2014
Rated 4.0 out of 5.0 by Great people Had great service from staff members , nice and friendly faces , no smoking rooms kind of a draw back, January 3, 2014
Rated 5.0 out of 5.0 by Great Service! The staff and service are above and beyond any Holiday Inn I have stayed at. They did everything possible to make us comfortable during a very difficult time with all the snow and even helped us find restaurants that were open and delivering. We will definitely be staying here again on any future stays December 11, 2013
Rated 4.0 out of 5.0 by Holiday Inn Express West Most of the staff was great. There had been an ice storm followed by snow. Most of the parking lot was a sheet of ice. I was not informed of free Wifi when I checked in and never used because I didn't have the code. Lisa at the breakfast staff was wonderful. Very personable and helpful. December 11, 2013
Rated 2.0 out of 5.0 by Go somewhere else... anywhere else! First out-of-town date night for us in a long time. Really looking forward to it. At check-in we were told... "no water at all for a while". By the next morning we had COLD water ONLY! The bathroom door would not close because of a bulge in the floor, no tissue in the room, the pancake maker was out-of-order and the room heater rattled so loud on start-up and shut-down that it woke us up every time. This place was a dump. Stay somewhere else... anywhere else!!! For sure don't let them give you room 314 November 27, 2013
Rated 4.0 out of 5.0 by Cleaning staff The only thing that concerned me was the cleaning. There were dirty linen left in the bath room. The breakfast was awesome and thanks also to desk staff. November 20, 2013
Rated 5.0 out of 5.0 by Great staff and service I travel on business quite a bit throughout the year and patronize all the major hotel chains. I get bombarded with surveys from all of them and rarely fill them out. But the service at the Evansville West location is second to none! From Diana at the front desk to the nice lady preparing the free breakfast, you have a top notch staff here and very accommodating to us volleyball parents. Thank you Holiday Inn Express team, go Screaming Eagles!! November 13, 2013
Rated 4.0 out of 5.0 by disappointed We were disappointed that the hot tub was not working! November 7, 2013
Rated 4.0 out of 5.0 by Great place Staff was friendly. Great place in Evansville to stay. Alway they there when in town. October 24, 2013
Rated 4.0 out of 5.0 by Clean and Comfortable Spent 3 nights here recently. Room was clean and comfortable, staff was friendly. October 1, 2013
Rated 5.0 out of 5.0 by Staff The entire staff was extremely helpful and courteous September 29, 2013
Rated 5.0 out of 5.0 by Great Hotel This made my second time staying at this hotel on business. The staff was nice and helpful, room clean and quiet. Used the gym this time during my stay and really enjoyed it. Would recommend this to family, friends, and co-workers. September 10, 2013
Rated 4.0 out of 5.0 by Great beds! Unhappy witht the air unit, low volume of cool air. Employees continually SMOKING near the front door. Sometimes 3 to 4 employees at a time. September 5, 2013
Rated 4.0 out of 5.0 by Oh no! Ran out of cinnamon rolls! Great hotel. Excellent and friendly and helpful staff. But, after a busy weekend, they had run out of breakfast items! The staff was apologetic, and did the best to accommodate. They even opened the pool for us early. August 31, 2013
Rated 5.0 out of 5.0 by Everything is great. Dale the 2nd shift person is wonderful, he should be made assistant manager at least. Staff is one of the best of any hotels that I have stayed in any where in the US or some of the other countries that I have travel in. Hotel is always clean, it is close to many restaurants. Have stayed there 25 days this year. Will be back at Christmas. August 18, 2013
Rated 2.0 out of 5.0 by lack of Priority benefits upon arriving, I had to wait for someone to come to the front desk for about 5 minutes, then she checked me in while you had something in her mouth, she did not offer me any priority club extras, like snacks. Very rushed. The breakfast the next morning was not very good either. I came down around 7:00 am and the food had not been replenished, there was hardly any gravy in the container, very little bread or bagels. It looked like they just didnt want to replenish anything because breakfast would be over soon. August 12, 2013
Rated 5.0 out of 5.0 by Great Stay I stayed one night and it was a relaxing quite night. I would have like to have seen white bread for toast in the morning. Overall the staff was helpful but not intrusive. August 11, 2013
Rated 5.0 out of 5.0 by Recent HIE Stay- Evansville, IN It was a Very Pleasing Experience. Loved the layout of the room (furniture), bed was very comfortable. An amazing level of hospitality from staff! Highly recommended.. August 5, 2013
Rated 4.0 out of 5.0 by Nice Place/Value Only issue we had was that all the staff, management included, were always smoking at the entrance at the facility. Might be smart to re-locate designated smoking location. June 16, 2013
Rated 5.0 out of 5.0 by quality, comfortable, & quiet Room was very clean....even the corners of the room had been vacuumed Staff was friendly & knew a lot about the area Breakfast was good, pancake/waffle machine was out of order....that's a little disappointing but we survived quite well on scrambled eggs, bacon, & toast. You will enjoy your stay here. June 7, 2013
Rated 5.0 out of 5.0 by Well worth the money A good, comfortable, quiet place to stay. Lots of chain restaurants within walking distance, and some terrific local places within a couple of miles. May 27, 2013
Rated 1.0 out of 5.0 by BARKING DOGS I could not believe it. There was a barking dog on my floor which woke me up early in the morning (before 6:00 am) and continued barking all morning - until I finally left after 9:00 am. This was the real topper to an overall bad hotel stay. April 20, 2013
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