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Rated 4.6 out of 5 by 186 reviewers.
Rated 3.0 out of 5.0 by Great Property... staff need to learn Customer Service Be prepared to be told staff are doing you a favor if you ask for a room upgrade. September 27, 2014
Rated 5.0 out of 5.0 by Weekend at Everett Every thing was juts perfect with the exception of the mattress, to soft and we are used to firm mattresses, hope they can use better ones. Besides this the service was excellent, thanks!!! September 25, 2014
Rated 5.0 out of 5.0 by leisure trip to washington This hotel was in a good location for us and it was clean, quiet, friendly and met the Holiday Inn standards. September 17, 2014
Rated 2.0 out of 5.0 by It's a place to sleep Sub-par for the HIX brand. Traffic out front is frightful. Internet inside was very slow. Breakfast of fake eggs was worse than I remembered. Didn't know it was possible to slice bacon that thin! Fruit was not fit to eat. Firm pillows weren't quite what I'm accustomed to, but OK. The room seemed a bit cramped (2 queen). September 15, 2014
Rated 5.0 out of 5.0 by Great stay overall, in all areas. Complex is clean, well maintained, very friendly staff, always greet you with a smile and "Is there anything we can help you with". I have stayed at other Holiday Inn Express & Suites in the Seattle area and always come back to this same property. Very much enjoyed the :Manager's Appreciation Nites". Pasta and a glass of wine were great. After a busy day it was great to come in and have a bite to eat and a glass of wine and be able to relax for a bit of time in the evening. Recommend this location to others and will continue to make this my stay away from home. September 15, 2014
Rated 5.0 out of 5.0 by Great Service We got back to the hotel late and missed supper because of heavy traffic. We decided we wanted pizza and front desk clerk suggested this Italian place and it was the best pizza I have had in a long time. It was her favorite place and went there all of the time. Sorry I can't remember her name September 15, 2014
Rated 5.0 out of 5.0 by Confortable bed and great customer service I have a great experince during my stay at this Hotel, the personnel was friendly and knowledgable. unfortunatelly, it was too short. I would have enjoy stay longer. September 14, 2014
Rated 3.0 out of 5.0 by Small room for suite The suite was very small compared to other HIE. The internet was quite slow. The staff were very friendly and the breakfast was good. The channel selection was extremely poor, and the televisions were small. September 11, 2014
Rated 5.0 out of 5.0 by Great room and slept like a baby. This is the place for us when in the Everett area. The usual standards of Holiday inn Express were met ( and i could probably have done the brain surgery the next day! ;-). September 11, 2014
Rated 4.0 out of 5.0 by Great dinner 3 days a week. This hotel offers dinner Tuesday through Thursday and breakfast every day. September 5, 2014
Rated 5.0 out of 5.0 by Good hotel experience in Everett We stayed here for taking the Boeing tour. It is not the closest to Boeing, but it is very close. We enjoyed the complementary breakfast -- lots of choices. September 4, 2014
Rated 5.0 out of 5.0 by excellent stay outside seattle excellent attentive staff, clean lobby and rooms, excellent breakfast choices September 4, 2014
Rated 5.0 out of 5.0 by Location of conference was excellent. Out-of-town trip planned for attendance at a conference early on a Saturday morning. We did not want to deal with any traffic mishaps while driving to the conference as attendance was mandatory. Decided to make it a family-getaway to make it a bit more fun. September 3, 2014
Rated 4.0 out of 5.0 by convenient access enjoyed the convenient access to I-5.... It allowed us to quickly get to the City to the south and outlet shopping area to the north September 3, 2014
Rated 4.0 out of 5.0 by Ruhiges, komfortables Zimmer Sehr gutes Frühstück mit Pfannkuchen und frischem Obst. Sauberes, großes Zimmer, gut geeignet zum Packen von Koffern vor dem Abflug. Gute Lage, leicht zu finden, viele Parkplätze. Das Personal war sachlich und hat uns schnell abgefertigt. Wir mussten unser Sofabett selbst beziehen und auch die Bettwäsche dafür holen, obwohl wir vorgebucht hatten. In anderen Hotels waren die Sofabetten immer schon bezogen und mussten nur ausgeklappt werden. September 3, 2014
Rated 5.0 out of 5.0 by staff excellent We arrived at 6:55 p.m. due to terrible traffic and a hard to get to location. The snack offered was over at 7 p.m. We were travelling with 2 small children aged 3 and 5 who were starving by this point. The staff held open the snack so that we could eat and went above and beyond our expectation of service with a wonderful attitude. We were so grateful. September 2, 2014
Rated 4.0 out of 5.0 by Best priced hotel for the nearest shopping area Wasnt looking for anything too fancy but decent and affordable especially for one nights stay. This was the best priced hotel in the general area I and my spouse had intended to visit. September 1, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Right off I-5 in Everett. Comfortable and accommodating. Attentive staff. Recommended for business or pleasure travelers. August 30, 2014
Rated 5.0 out of 5.0 by Pool The only part of our stay that was a bit chilly was the pool. It was not heated and it was a little bit to cold. I have stayed at other Holiday Inn Express hotels and they are all heated. But great hotel. August 28, 2014
Rated 3.0 out of 5.0 by bed was comfortable. Room was very small for a suite. We asked for a suite. What we got was a regular sized room with more furniture jammed into it. The room seemed like it hadn't been updated for awhile. The toilet was loose and banged loudly when you got off. Everything else was about average. Was probably the worse Holiday Inn Express I ever stayed in. Its acceptable but not the quality we expected from Holiday Inn Express. August 28, 2014
Rated 5.0 out of 5.0 by Good Hotel for fair price My family and I were going to explore Seattle and also go to the Premium Outlets. I was looking at a few of the hotels in the downtown area but decided to go with this hotel. Though the hotel looks a bit dated, everything else is well kept, room is clean and breakfast is excellent. Kids enjoyed using the pool every evening when we got back. The only issue we had was there was an odor in the room itself. My wife asked me if it is a non-smoking room and I'm pretty sure it was so we weren't sure where it was coming from. It kinda bothers us when we go inside the room but after a while we don't notice it as much, it might just be that we were getting use to it. In my opinion, it is a good hotel to stay at as a compromise to be able to get to downtown Seattle and the outlet. August 27, 2014
Rated 3.0 out of 5.0 by Right in the Middle This property was average run right down the middle. Nothing was poor and nothing was outstanding about our stay. All the main items of importance were adequate like cleanliness, beds, value and comfort. The location is a little tricky to find as you have to enter into the hotel property through the entrance into the casino street inlet right next door. It is fairly close to I-5 and would work well for a one night stay on travel or business. It is walking distance to the casino next door as well as a few different restaurants that were a few blocks distance. The hotel staff was friendly. I would not recommend this property for a vacation. We were attending a conference in Seattle for our stay. With the traffic in the morning it took us an hour to get to the Seattle Convention center. Females Traveling Alone: I would recommend parking on the side of the hotel that faces the front entrance. The parking lot is somewhat dimly lit at night and the casino brings folks milling about the parking lots that face one another. There is a carport to pull through that you can unpack your belongings, check in & put your personal items into your room - then go park your car so that you are not distracted. Once inside the hotel, it is well lit and safe. August 23, 2014
Rated 5.0 out of 5.0 by Great Stay Hello, A few of us had to travel to Everett for a meeting, which was actually held at the hotel. The staff was always very helpful and nice. The GM went way beyond the call of duty for us. I want to thank you all for your help and customer service. It was a pleasure staying at this hotel. All of my co-workers said the hotel was great. All 4, we all had 4 different room. DM August 23, 2014
Rated 5.0 out of 5.0 by Our stay last minute walk in, accommodating staff, gave us their last rrom at good price. facility appears to be new and our room was in great condition. August 19, 2014
Rated 3.0 out of 5.0 by Needs an update The furnishings and decor are looking a bit worn and tired. We arrived at 4:00 pm and had to wait for our room to be ready for 30 mins. We've stayed here many times but we weren't as impressed with our recent stay. August 15, 2014
Rated 3.0 out of 5.0 by General appearance & service quality Elevator floor carpet dirty & filth. Room 306. floor and corners are dusty,seem seldom vaccumed. Floor lamp shade torn. Worst thing is there are no dark out blind in the room. light shine in early in the morning. hard to get good rest..... August 13, 2014
Rated 4.0 out of 5.0 by Brooke is awesome We were trying to find a place for the night, and several places were full. I called HIE and Brooke said there was one room available and transferred me to reservations. The reservation person was rather abrupt and said there were no rooms. So..... I called Brooke back. She told me she would just hold the room (we were only 20 miles out). Worked out great. And, she had a great professional personality when checking us in. Thank you, Brooke! August 12, 2014
Rated 4.0 out of 5.0 by Good place We have stayed here often. Good place to stay. After staying in the HIE in Bend, OR we see how broke down and old the furniture is in the king suites at this location. Time for an update. Other than that good service.. August 12, 2014
Rated 5.0 out of 5.0 by Great guest rooms Great staff and the guest rooms are clean and comfortable. A great place to stay. August 6, 2014
Rated 5.0 out of 5.0 by Anniversary Getaway Appreciated the clean, comfortable room -- it was a good place to relax while we waited for time to go to dinner. The staff were all friendly and helpful, and we especially enjoyed the great variety of options for breakfast (you have to love those Holiday Inn breakfast rolls!). The hotel may be a little tricky to find, but it is well worth the effort. We will definitely continue staying at Holiday Inn Express hotels. August 3, 2014
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