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Rated 4.4 out of 5 by 389 reviewers.
Rated 5.0 out of 5.0 by meeting expectations only issue was pedestrian access when going to the business meeting. I left car in car park but then had to negotiate busy roads .but it is next to the M5 of course September 8, 2014
Rated 4.0 out of 5.0 by Clean and comfortable room As usual a clean and comfortable room at the Holiday Inn Express with polite and attentive staff. Only gripe is why have they removed the trays for breakfast which means repeat returns to the breakfast bar. Annoying when having got part of breakfast you return to get some more only to go back to your table to find the somewhat overeager staff have cleared away your breakfast and removed your newspaper !! September 5, 2014
Rated 5.0 out of 5.0 by Comfortable beds Good .............................................................................................................................. September 4, 2014
Rated 4.0 out of 5.0 by Family Stay I picked this as our stop off on the way to Cornwall after staying on business earlier in the year. A warm welcome from the staff and family friendly, its also located next to a pub that does excellent food. I was please to find that the WIFI was excellent keeping our 5 year old entertained on the tablet watching Netflix whilst we got sorted out for our next stop. September 4, 2014
Rated 5.0 out of 5.0 Good stay Very good stay at Exeter. Staff very friendly and helpful. Rooms very good, breakfast good choice lots to fill you up for the day. One grumble I cannot justify the charge of £15 for a dog to stay the night it does make our stay expensive. Holiday inns charges are over the top for dogs!!!! September 3, 2014
Rated 4.0 out of 5.0 by excellent value of money If you are looking for a good place to stop on your way to or from Exeter you could not choose a better place for value and service. The staff were lovely and very attentive. They advertise a continental breakfast which they put on earlier because we asked and included very nice scrambled eggs! A minor problem from my prospective was the bed which was not to my taste as it was too hard. Having said that I still had a good nights rest!!!! overall though fully deserving of the 4 stars and I would definately stay again. September 2, 2014
Rated 4.0 out of 5.0 by good hotel good hotel service very good but room 017 needs a bit of updating otherwise I will stay here again September 2, 2014
Rated 5.0 out of 5.0 by Very impressed with service and hotel Lovely hotel, very clean, good service and comfy beds. Really good location and easy to find. I would definitely recommend this. August 31, 2014
Rated 5.0 out of 5.0 by holiday lovely hotel near seaside towns clean and comfortable hotel August 30, 2014
Rated 5.0 out of 5.0 by 4 night stay Very comfortable room and bed. Good sized room, convenient en suite shower room and toilet. Breakfast easy and quick as self service. Perfectly adequate - despite no bacon and tomatoes :) Staff very pleasant and helpful. Will be back again next year. August 28, 2014
Rated 3.0 out of 5.0 by 1st time here The hotel was very inviting from the deal we seemed to secure, however, after buying 2 drinks at the bar on three separate visits to the bar at three different prices, the 3 rd time I requested a receipt and discovered there was no way the drinks could have been the price they had been on the first two visits. The electronic keys kept packing up. The fuse blew and all electrics in the room went. No bath - only a shower. Breakast was really poor with choice for HOT food kept to an absolute bare minimum of Sausage, scrambles and British like Bacon for brekkie.....not a rasher in sight, nor mushroom, or tomatoes etc..... Overall only a reasonable visit and certainly not value for money. August 28, 2014
Rated 5.0 out of 5.0 by Good value Apart from the lack of extraction in the bathroom(?) everything was fine. Good service and a good room. August 28, 2014
Rated 4.0 out of 5.0 by great shame about thre bed i have stayed here many of time but this time and have always slept well but this time i must say the bed was not the best it was a good job we had a spare duvet to place over the matress so i did not feel any springs . i should of reported it but did not want to make a fuss August 28, 2014
Rated 5.0 out of 5.0 by A great surprise Booked this hotel as a last minute choice. We were slightly apprehensive as we thought it was on the motorway services at the next junction. It wasn't. Instead it was in a great location on a business park, next to a lovely pub. There was no external noise. Also it was directly opposite one of the park and rides to Exeter. If we'd have known we would have used it but we had other plans. Maybe next time. The hotel was very child friendly. The staff were really helpful and happy. The rooms small but comfortable and the shower was great. It even had wifi that worked! Plus breakfast was included within our price. Definately will consider this hotel again. Can't recommend it highly enough . August 27, 2014
Rated 4.0 out of 5.0 by good value Stayed as part of a wedding package. Room great. Staff great.... one receptionist was amazing ( and pretty) cleaners were a bit of a mare though......woke us up at 9 both mornings. August 27, 2014
Rated 5.0 out of 5.0 by Very good stop over ever thing good Despite a busy time at reception dealt with quickly, efficently and a friendly attitude. Accomodation was good, as was breakfast. Very helpful staff. August 27, 2014
Rated 3.0 out of 5.0 by Nicely appointed room uncomfortable bed Hotel was easy to find using Sat Nav with easy parking .We checked in a little early and there was no problem .Room was down stairs ,with easy access to all areas .The room was well appointed on a similar level to a premier Inn .Unfortunately there was one drawback ,the bed felt old and well used and was not supportive .I did not sleep well ,despite bringing my own personal pillow .I awoke in the morning with severe lower back ache, caused by the bed .We had recently stayed 6 night in Liverpool ,3 in the Indigo Hotel and 3 in the premier with no bed problems .My Wife had a late morning business appointment so we remained in the room. Twice during the morning we were rudely disturbed with an insatiable hamming on the door ,that startled us due to the intensity of the hammering. We suspected a pending emergency . It was housekeeping quiet unbelievable and very irritating . Very good information and service from trainee at reception . August 25, 2014
Rated 5.0 out of 5.0 by Exeter Holiday Inn Express returnign quest The hotel has a large car park shared with the Mitchell's August 25, 2014
Rated 5.0 out of 5.0 by Overall, a great experience as usual. Fully up to expectations with much appreciated assistance or the Duty Manager and her assistant. August 25, 2014
Rated 5.0 out of 5.0 by Clean Comfortable and Efficient My first stay at a Holiday Inn. I was impressed! The reception staff were most efficient, though it would have helped to be told about the way to turn on the power for the room. Nothing was too much trouble for them, from arranging taxis to supplying a soothing drink from the bar, full marks. A good hearty breakfast to start the day from a well stocked buffet, tables continually cleared and cleaned, none intrusive house-keeping ensuring I came back to an immaculate room. My only criticism would be the smoking area. As one of a small minority who do smoke, I found that a picnic table tucked behind a fencing panel in the open was not up to the standard of the rest of the hotel especially when it rained, which it did during my stay. Oh and some mushrooms and bacon would have been a welcome addition to the breakfast buffet :) 9.5 out of 10 August 18, 2014
Rated 5.0 out of 5.0 by Great nights sleep,excellent experience. First time in a holiday inn express and would definately use again if this location is anything to go by,lovely room very clean and a fantastic breakfast,thankyou. August 18, 2014
Rated 4.0 out of 5.0 by Comfortable bed, but too hot The bed was very comfy, although the sofa bed less so. Room very clean, but far too hot. Air con wouldn't stay on 19 degrees and kept creeping up to 21 degrees. August 18, 2014
Rated 4.0 out of 5.0 by Comfortable and easy location Good hotel, rooms clean and comfortable. No downside to the hotel except as in every Holiday Inn I seem to stay in now is the cloud of cigarette smoke you have to pass through to enter reception. Not a pleasant arrival experience. Why can't a smoking area be created away from the front door so guests can smoke leaving the entrance area a more welcoming environment. August 18, 2014
Rated 4.0 out of 5.0 by Good of its kind Efficient check in, comfortable clean room and OK breakfast. Used club points to pay for it so excellent value for money. August 18, 2014
Rated 4.0 out of 5.0 by lovely family room Room was comfortbable and large enough for a family of 4 . Breakfast choices were good but not enough tables for the amount of people at 8:30am, so tables not cleaned and breakfast choices not replenished quickly enough. The coffee from machine should be avoided, but the choice of teas supplied made up for the coffee being poor. August 17, 2014
Rated 5.0 out of 5.0 by Good Breakfast, helpful staff. Checked in and welcomed by helpful staff even though we had arrived early.They kindly stored our luggage until our room was available. On entering our room we found it clean, cool and quiet. Our breakfast in the morning was very good with fresh pastries, cereals and freshly cooked eggs, sausage and beans etc. Also available was fresh fruit and yogurt. We enjoyed our stay and will use Holiday Inns again. August 17, 2014
Rated 4.0 out of 5.0 by Great place to stay and friendly staff. Very clean property, from reception through stairwells, lift and bedrooms, bathroom was spotless. Our ONLY negative point was, our room was close to the entrance therefore we had a lot of car/taxi doors slamming which disturbed our sleep. When we next book a room here we will requet a room further from the entrance. August 17, 2014
Rated 4.0 out of 5.0 by comfortable bed pleasant staff overall comfortable hotel with pleasant staff need to improve on clearing tables at breakfast to enable other guests to use them. choice of food at breakfast needs to be addressed August 17, 2014
Rated 5.0 out of 5.0 by overnight stay stayed at this hotel overnight and have to say it is a gem comfortable beds great service and excellent food what more can you ask for August 16, 2014
Rated 5.0 out of 5.0 by Clean, easy and efficient Almost the whole experience of staying at your hotel was top rate and excellent value. My only reservations were that the mattress was too soft. and it would have been nicer to have had a king-size bed. August 14, 2014
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