Rated 4.3 out of 5 by 187
Rated 2.0 out of 5.0 by Whytheneedfornickname Far from town
Hotel is outside of the city and a way from The city of Exeter.
Rewards points not credited immediately, even through reservations was made directly through the IHG app.
September 27, 2013
Rated 5.0 out of 5.0 by MG1957 Really Relaxing Stay
We only stayed 1 night at this Express HI.
Easylocation right near junction of M5. Good sized car park with plenty of spaces. The hotel staff were extremely helpful. The recommendation to go to Exmouth for a walk along the Esplanade was for me and my wife was perfect - and what a nice place. We ateat the Grove - a pub on the sea front which had good food and wasn't too expensive.
The room was very comfortable with modern air conditioning and a lovely shower room. We were tucked round the back of the hotel and so it was very quiet.
Breakfast the next morning was sausages and scrambled eggs cooked perfectly.
We will certainly be staying at Exeter Express Holiday Inn again!!
September 26, 2013
Rated 5.0 out of 5.0 by 3scamps Enjoyable stay
Stayed for 2 nights. Comfortable room, very good complimentary breakfast and lovely staff. Good pub right next door too. Would stay again
September 25, 2013
Rated 5.0 out of 5.0 by JJ261 Excellent Hotel
Once again we have had a superb stay at this Hotel. The rooms are spotless and all the staff very friendly and professional.We have visited many Hotels in the past in England and Europe and this is by far the best.We find the location very good for exploring Devon,Somerset and Dorset and very convenient for the airport.I would recommend this Hotel to anyone.
September 25, 2013
Rated 4.0 out of 5.0 by Micky0403 Good Location
Good location, friendly staff, no hassle.
What more could you ask for??
Oh and yes a pub next door!!
September 23, 2013
Rated 5.0 out of 5.0 by crs1 an excellent stay
The only down side was that we had to go out very early in the mornings and were not able to have breakfast.
September 20, 2013
Rated 5.0 out of 5.0 by SueG56 Always a good experience
We stayed here twice in a week on our way to and from Cornwall. The room request was spot on, room 256 high floor, overlooking the lake and quiet. Has all the comforts you will need for a good nights sleep. The free breakfast is very good too. The only problem with our first stay is a coach party arrived at 7 am for breakfast and it was total chaos, we had got up early to avoid the queues! Our next visit was far better, excellent breakfast. The bar is good too. Customer service is Brilliant. We will return for our 5th visit, no doubt, well done and thank you team.
September 19, 2013
Rated 4.0 out of 5.0 by RB89 Good experience but......
Quite enjoyable stay for 2 nights. Room clean and had all necessary requirements. However, we were surprised to find on Friday 6th September at about 8.30pm that there was no Scotch available at the hotel bar. The only thing they could offer was Glenfiddich malt whiskey. Not to everyone taste and more expensive. In addition no brandy was available at all.
Would welcome your comments.
September 15, 2013
Rated 4.0 out of 5.0 by geoff48 Good Facilities at a reasonable price.
We stayed for 2 nights 6/7thSep to visit the south devon area.The Hotel is very conveniently located to do this. Our room/bathroom was spotless .Excellent shower , easily controlled. First class breakfast choice -continental and/or hot items. A great service is the option to have a takeaway delivered in the evening and eaten in the breakfast area. Well done for that.
I am an IHG reward club member and this was the first time that I felt it wasn't recognised. Perhaps the receptionist wasnt aware of it .I felt she came across as a bit dimissive. I could be wrong though.
It was rather noisy both nights we stayed .There was a rugby trip gang there and throughout the early morning hours every time the boys came in you'd swear they were coming through our room to get to theirs.Ours was the nearest to the ground floor rooms entrance.The night staff tried their best. I could hear them.
But, all in all it was a pleasant stay and the cons will not detract us from using Holiday Inn Express again
September 12, 2013
Rated 5.0 out of 5.0 by purplepop highly reccommended
very clean , bright and comfy . the staff are welcoming and would not hesitate to reccommend.
September 10, 2013
Rated 4.0 out of 5.0 by GeriDC Good accommodation but needs some obvious signage!
This was very comfortable and spotlessly clean. Bedroom well appointed and bathroom ideal and well-equipped. Night lighting an advantage!
However this hotel, to those unfamiliar with the area, is not easy to find and is in need of obvious signage given that it is approached by a major road which then divides into roads, all going in different directions. You commit yourself to one of them and find you are in the wrong lane and there is no going back!! We were informed that the local council have refused to allow Holiday Inn its own signage to show guests where it is. This is patently ridiculous-either Exeter wants tourists and travellers, or it doesn't!! Someone at Exeter City Council needs to wake up and start being practical.
This is a good hotel and well-run with good staff, but we shan't return as the access road is far too complicated. Sorry!
September 9, 2013
Rated 5.0 out of 5.0 by MrsHosepipe All round good eggs !
Had to book 3 overnight accommodation rooms for late August 2013 for our sons wedding and it was a choice of here or the Premier Inn 2 miles away. Premier Inn was £30 more expensive per room and breakfast would have been around £8 per person on top of this (7 people in party). Our stay here was faultless, staff available at the bar at 1.30 am !!! and plenty of hot or cold breakfast available. Would have no hesitation in re-booking
September 5, 2013
Rated 4.0 out of 5.0 by Jumbo12 Good basic accommodation
Near Westpoint...our reason for staying there.
Good pub meals next door at Barn Owl
Good basic accommodation
August 31, 2013
Rated 5.0 out of 5.0 by Noelpbz Perfect night
Excellent location with easy transport link into Exeter via Park & Ride. Quality accommodation with pedestrian access to good restaurant next door. Breakfast experience super.
August 31, 2013
Rated 4.0 out of 5.0 by Ibbymo General
Great location. Staff were helpful. Soap had finished called room service never got any.
August 30, 2013
Rated 5.0 out of 5.0 by mjkk51 Last Minute
Late booking on the way to Cornwall. As expected the hotel was up to the usual excellent standards of HI Express. Staff were friendly, helpful and courteous. Breakfast choices were good. A good value stopover
August 26, 2013
Rated 3.0 out of 5.0 by KathyC100 Perfect for overnight stop
This was a quick stop over whilst on our way to St Ives, the room was clean and made up for our arrival however the room smelt like it had been smoked in.
August 25, 2013
Rated 5.0 out of 5.0 by machone very nice place to stay
We stopped off overnight on the way down to Cornwall and it was a great place to spend the night, very close to the motorway so handy for a night stop when traveling
The hotel reception staff were very welcoming and helpful at check in and the room was very clean and well presented, breakfast in the morning was very welcome and lots of choice to set you up for the day all in all a great place to stay
August 25, 2013
Rated 5.0 out of 5.0 by Bub42 Relaxing and comfortable stay
This was excellent value for money, we only stayed one night but would be happy to stay longer if ever in the area. Room very clean and spacious. Staff friendly. Option of Chinese take away delivered fantastic and much appreciated after long car journey.
Worth a visit.
August 24, 2013
Rated 5.0 out of 5.0 by JJ261 Our latest stay at Holiday Inn Express Exeter
Once again we had a fabulous stay at this excellent Hotel.Lovely and clean and comfortable.The receptionists are always friendly and pleased to see us and nothing is too much trouble for them.Although the dinning room was busy all the staff worked tirelessly to clear the tables and replenish the breakfast items,and always with a smile.We look forward to our next stay soon.
August 24, 2013
Rated 4.0 out of 5.0 by dj17 GREAT SERVICE - CLEAN AND COMFORTABLE
HAD A GREAT STAY, CLEAN AND COMFORTABLE THROUGH OUT AND LOCATION IS IDEAL FOR M5 AND EXETER. STAFF MADE IHG REWARDS MEMBERS FULLY WELCOME AND INFO ON STAY. ONLY NEGATIVE IS THAT I HAVE STAYED AT THIS HOTEL BEFORE AND EVERY TIME I HAVE ATTENDED BREAKFAST THE BUFFET IS HEAVING WITH PEOPLE AS THE FOOD AREA IS VERY COMPACT AND I FEEL THE EATING AREA IS VERY CRAMPED AND CONGESTED WITH AT TIMES NOT ENOUGH TABLES AND SEATS. BUT GENERALLLY A GOOD STAY AND SERVICE BY STAFF.
August 24, 2013
Rated 2.0 out of 5.0 by Bonnie1 Crowded breakfast
Whilst the hotel in general is excellent, the breakfast experience is dreadful. Overcrowded,it was impossible to get a table. Several times returning, I almost gave up. If breakfast cannot be served properly, there is no point in providing it. From other reviews, I do not appear to be alone. Excuses and promises of better treatment are pointless after such an experience. I wil not return, solely because of this. My advice is, if you are expecting breakfast, think twice.
August 23, 2013
Rated 5.0 out of 5.0 by Teaspoon Great value for money
Very impressed with the hotel which was modern and clean. Beds were comfortable and shower very good.
Free breakfast was good .
My only criticism was our room
Looked out to the entrance and in the early hours of the
morning I was woken up my much shouting and noise. It sounded
Like a group of men and would have been very
Intimidating to say something .
August 22, 2013
Rated 4.0 out of 5.0 by Helen26565 Great location
We loved the location being so close to explore Exeter. The relaxed atmosphere was great for kids and adults alike. We liked the choices for breakfast and the informal atmosphere in the dining area.
August 21, 2013
Rated 3.0 out of 5.0 by dgb2013 Very poor room
We stayed in room 10 near the front entrance to the building. This room smelled of stale smoke. The receptionists informed us that this used to be a smoking room, but smoking has been banned in English hotels for over 6 years. This room should have been refurbished in that time.
Then on the subject of smokers, they amassed around the hotel entrance all night till about 3:30 am. Now if you are in a room less then 10m from the entrance with the window open (hot night) you are kept awake by the incessant chatter.
I know this was probably one of the last rooms to be booked before the hotel was fully booked, and I cannot see how welcoming pets enhances the experience for non pet (and pet) owners.
Get the basics right: Clean (not smelly) room
August 21, 2013
Rated 1.0 out of 5.0 by sharon249 fire alarm at 2am !!!!
there was a fire alarm at 2am which set off in all the rooms. I was asked about my stsy on checkout and I said my 3 children were tired due to the alarm. The response was at least it wasn't a real one! Apparently it was a cigarette in one room.
An apology would have been very least response. They could set one set one alarm in the culprits room rather than wake every one up.the hallway smelt of smoke when we checked in! The breakfast was manic too.Unimpressed.
August 19, 2013
Rated 5.0 out of 5.0 by joalex great
we stayed last year and thought we would stay again as last year excellent as i am disabled staff where very helpfully give me ground floor room which was very nice breakfast was lovely thank u too all the staff
August 17, 2013
Rated 4.0 out of 5.0 by Santaclaus62 Awesome place
The price is expensive for tourists. But the room was very great. Except an expensive price, all was right.
August 17, 2013
Rated 4.0 out of 5.0 by senorbarry An Enjoyable Stay
Traffic delays caused us to arrive later than planned but upon arrival, the reception staff were friendly and helpful.
The room was good, it was quiet, clean and the beds comfortable.
On a downside, the only nearby restaurant within walking distance, is an adjacent Vintage Inn.
We were aware the hotel is some distance from the city centre but, it is well situated as a base for visiting the surrounding tourist areas.
Would definitely stay again.
August 16, 2013
Rated 4.0 out of 5.0 by Snell19 Great service but poor bed
On arrival we were greeted by very helpful and informative reception staff. The hotel was very clean and tidy inside and out as was the room located in a quiet part of the hotel as requested. The only negative we found during our stay had to be the double bed matress being very soft so much so that when we lay in the bed it pitted in the middle causing my wife and I to roll into centre of the bed thus leading to a poor nights sleep and a stiff back as well. The breakfast had something for everyone at a basic level but the coffee was not very nice to wake up with.
August 16, 2013