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Rated 4.4 out of 5 by 440 reviewers.
Rated 5.0 out of 5.0 by convenient A last minute online booking that met all expectations on previous H/I bookings in other parts of the world. October 2, 2014
Rated 5.0 out of 5.0 by fabulous staff We stay at this hotel about twice a year and we are always welcomed back and feel valued. In particular, we were shopping in Exeter soon after arrival and a member of staff recognised us from a previous visit and came over to chat, I can not remember her name but she served us at breakfast the visit before I believe. October 2, 2014
Rated 5.0 out of 5.0 by Overnight comfort Use HI Express quite a lor and whilst they are all of the same format, the quality varies, this one seemed almost up market with a busy bar area and bacon at breakfast. Good overnight sleep left me ready for a busy next day. However the gold medal goes to Howard, who when he discovered I had a puncture, came out put air in the tyre from his portable compressor, found a tyre repair depot, rang them to ensure they had a replacement tyre and then gave me a map giving directions. What superb service in this day and age of the app (whatever that is). Person to person service. Thanks October 1, 2014
Rated 4.0 out of 5.0 by Exeter 2014 Overall a good overnight on our way to Cornwall. Problems already addressed in survey. Absence of clear entrance sign and no restaurant. October 1, 2014
Rated 4.0 out of 5.0 by Survey The stay was fine but this survey has been far too long. Three-four pages would be a short survey - as promised. Something this long deserves a reward I began to be indifferent to my answers inthe latter stages September 25, 2014
Rated 4.0 out of 5.0 by Quite location with easy motorway access I was pleasantly surprised how quite the hotel was given the proximity of the M5, there was a good sized car park , a good pub with excellent food the other side of the car park and the hotel is opposite the park and ride into Exeter city centre. So all in all a good hotel with good facilities and I will defiantly use it again September 24, 2014
Rated 5.0 out of 5.0 by FRIENDLY STAFF FRIENDLY STAFF, CLEAN , COMFORTABLE ROOM QUIET AT NIGHT - ONLY ONE QUIBBLE - ABSOLUTE CHAOS AT BREAKFAST! SUGGEST TRAYS SHOULD BE READILY AVAILABLE -WE STAYED 3 DAYS AND ALWAYS HAD TO WAIT FOR SOMEONE TO FIND A TRAY IN THE KITCHEN. ALSO PLEASE SORT OUT SOME KIND OF ONE WAY SYSTEM IN THE BREAKFAST BAR TO AVOID ACCIDENTS WHICH ARE SURELY JUST WAITING TO HAPPEN! September 22, 2014
Rated 5.0 out of 5.0 by Clean and Tidy Hotel. Friendly and Helpful Staff Conveniently located hotel. Very helpful and friendly staff. Clean and tidy rooms. Great breakfast. We are cyclists and had two expensive bikes with us. The hotel staff were happy to arrange secure storage for us for two nights. The nearby Barn Owl pub provides excellent food. September 22, 2014
Rated 5.0 out of 5.0 by Clean room, good breakfast and efficient staff The room was well appointed and clean. The bathroom was also clean and well provisioned with soaps, shampoos etc. Breakfast was a real pleasure with ample choice and plenty to eat if required. September 21, 2014
Rated 5.0 out of 5.0 by Good stop in exeter For an easy but good experience the HIE is a good place to stay September 20, 2014
Rated 5.0 out of 5.0 by Comfortable an relaxing stay We had a really enjoyable stay. The breakfast was a bit manic as It was very busy with students arriving for the university that weekend. The staff were not helpful with seating and told us to just wait but then did not direct u when tables became available. There was also quite a wait for breakfast to be topped up. Overall great stay and have booked again for Oct September 19, 2014
Rated 5.0 out of 5.0 by Great place to stay Very frendly helpful staff, spotless building inside and outside. All what you would expect from Holiday Inn. September 19, 2014
Rated 5.0 out of 5.0 by Excellent service Very clean and tidy with choice of pillows. Only slight concern was occasional noise of aircraft from nearby airport, otherwise highly recommended. September 18, 2014
Rated 5.0 out of 5.0 by Helpful staff and comfortable rooms. The staff were always polite and helpful and the bedroom was comfortable and relaxing. Although the hotel is situated close to a major road network the rooms were peaceful and relaxing at all times with no traffic noise to disturb a good night's sleep. September 16, 2014
Rated 5.0 out of 5.0 by Perfect quick stop in Exeter Exactly what you would expect. Clean, tidy and efficient. Nice pub next door so no need to venture out if you don't want to. Very easy access from the M5 - two minutes!! September 16, 2014
Rated 5.0 out of 5.0 by Good Hotel The hotel is in a convenient location near the M5 at Exeter. The rooms are as you would expect from Holiday Inn and there is a good pub across the car park which has good food and service and a great range of drinks. Overall an enjoyable stay September 14, 2014
Rated 2.0 out of 5.0 by Ok as long as you dont want breakfast The hotel itself was very good but was badly let down by the breakfast the next morning. This is the only meal we had there. There was a good choice but only Sausage, beans and sloppy scrambled egg if you wanted a cooked breakfast. The orange and apple juice were watered down. Admittedly, it was busy but despite the number of staff there, they were very slow to clear dirty tables. September 13, 2014
Rated 4.0 out of 5.0 Shame about the breakfast While the Holiday Inn Express at Exeter provides good value, with comfortable rooms, good amenities, and attentive staff, the breakfast could be much better. The breakfast is buffet-style and is continually topped-up. There is, basically, a choice of continental and/or cooked. While the cereals are OK (and with a reasonable choice), together with fruit, muffins, bread and toasting machine, the cooked choice is both limited and of a poor quality. The cooked choice consists simply of poor-quality sausages, baked beans, and scrambled eggs seemingly reconstituted from powder. The cheese is also tasteless. Additionally, the fruit juices and milk are dispensed from a machine. The fruit juices are overly-diluted. Finally, you have to get your timing right, as the number of breakfast places is far less than the number of hotel guest places, and you might have to return (as we did) or miss it altogether. Perhaps the quality of the breakfast is designed to deter all the guests from actually taking breakfast at the same time! September 12, 2014
Rated 5.0 out of 5.0 by Good service and great rooms Overall a very good experience - great service from the staff, comfortable rooms and at a location that suited us September 9, 2014
Rated 5.0 out of 5.0 by Great location & staff This is a perfect hotel if your in need of peace and quiet to work or if you are off on holiday. excellent reception staff and the room was cleaned very well. My concern was the first morning I went for breakfast and there were a lot of tables full of dirty crockery and the breakfast counter was bare, I chose a yoghurt as there were only spoons available with other customers asking for cutlery and I then sat at a dirty table to eat it. I did not have breakfast the second morning. Other than that it was an excellent stay. I would prefer to pay for a good breakfast than have a poor free one. September 9, 2014
Rated 3.0 out of 5.0 by poor bathroom great pub next door Overall a good experience, staff were excellent...... ..efficient; friendly and polite. Bathroom was a tad dingy and dated, however the pub in the grounds next to the hotel was very nice with excellent food choices and friendly staff. September 9, 2014
Rated 5.0 out of 5.0 by meeting expectations only issue was pedestrian access when going to the business meeting. I left car in car park but then had to negotiate busy roads .but it is next to the M5 of course September 8, 2014
Rated 4.0 out of 5.0 by Clean and comfortable room As usual a clean and comfortable room at the Holiday Inn Express with polite and attentive staff. Only gripe is why have they removed the trays for breakfast which means repeat returns to the breakfast bar. Annoying when having got part of breakfast you return to get some more only to go back to your table to find the somewhat overeager staff have cleared away your breakfast and removed your newspaper !! September 5, 2014
Rated 5.0 out of 5.0 by Comfortable beds Good .............................................................................................................................. September 4, 2014
Rated 4.0 out of 5.0 by Family Stay I picked this as our stop off on the way to Cornwall after staying on business earlier in the year. A warm welcome from the staff and family friendly, its also located next to a pub that does excellent food. I was please to find that the WIFI was excellent keeping our 5 year old entertained on the tablet watching Netflix whilst we got sorted out for our next stop. September 4, 2014
Rated 5.0 out of 5.0 Good stay Very good stay at Exeter. Staff very friendly and helpful. Rooms very good, breakfast good choice lots to fill you up for the day. One grumble I cannot justify the charge of £15 for a dog to stay the night it does make our stay expensive. Holiday inns charges are over the top for dogs!!!! September 3, 2014
Rated 4.0 out of 5.0 by excellent value of money If you are looking for a good place to stop on your way to or from Exeter you could not choose a better place for value and service. The staff were lovely and very attentive. They advertise a continental breakfast which they put on earlier because we asked and included very nice scrambled eggs! A minor problem from my prospective was the bed which was not to my taste as it was too hard. Having said that I still had a good nights rest!!!! overall though fully deserving of the 4 stars and I would definately stay again. September 2, 2014
Rated 4.0 out of 5.0 by good hotel good hotel service very good but room 017 needs a bit of updating otherwise I will stay here again September 2, 2014
Rated 5.0 out of 5.0 by Very impressed with service and hotel Lovely hotel, very clean, good service and comfy beds. Really good location and easy to find. I would definitely recommend this. August 31, 2014
Rated 5.0 out of 5.0 by holiday lovely hotel near seaside towns clean and comfortable hotel August 30, 2014
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