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Rated 4.4 out of 5 by 365 reviewers.
Rated 5.0 out of 5.0 by Great staff, good service, friendly and helpful A really nice hotel with great staff who were happy to help with my inquiries and also my luggage. Rooms were modern and very clean. Reasonable bed with nice clean linen. Great bathroom with large shower and good size bath towels. Requested a quiet room which really was quiet in spite of the amount of traffic in the area. The location was convenient for my needs but not if you are looking to look for a restaurant /shops in close proximity. A little pricey but that comes with the season of the year. (June) June 23, 2014
Rated 5.0 out of 5.0 Convenient location and excellent staff service We've often stayed in Holiday Inn Express hotels as well as with other budget chains. We like to book the double rooms with a sofa bed when we can to get more space and somewhere comfortable to sit apart from the bed. The experience in different places can vary, but here at Exeter nearly everything went perfectly and it was a great place to spend three nights. The room was fine, quiet as we had asked for. The mattress was slightly uncomfortable, dipped in the middle rather (Room 252), although we did sleep OK. The breakfast buffet is free, there's a hot and cold choice, but not anything to write home about, and the servery area was often crowded as people came and went with no trays and little counter space, but the staff were extremely efficient about topping it up, and I noticed that at busy times staff from reception came over to help their colleagues too, which was good to see. We'd certainly stay there again. June 20, 2014
Rated 5.0 out of 5.0 by we would stay at this hotel again we would recommend holiday inn to our friends, it was a stop over from south yorkshire to cornwall and it broke the journey and give us a rest very relaxed after a good nights rest June 19, 2014
Rated 5.0 out of 5.0 by First class service We experienced a very pleasant stay at this Holiday Inn. and would not hesitate to use this facility again when next in the area. June 19, 2014
Rated 5.0 out of 5.0 by Overall No complaints staff efficient parking ample food acceptable dining area clean. June 19, 2014
Rated 5.0 out of 5.0 by Wonderful experience Staff are very happy and helpful. Lovely clean hotel June 18, 2014
Rated 5.0 out of 5.0 by Exeter The welcome was outstanding. This is an excellent hotel which provided a good place to break a long journey. The only weakness is the standard of the food provided at breakfast. June 17, 2014
Rated 5.0 out of 5.0 by Always everything to our liking They remember who are and whatever time you arrive nothing is to much trouble June 17, 2014
Rated 5.0 out of 5.0 by GREAT VALUE AND LOCATION We were visiting Exeter for the University open day and chose to stay here as it seemed to be good value and well located ( next to the Park and Ride ) . We were not disappointed - the room was spotless, with a comfortable bed and a choice of pillows. The staff were very helpful allowing us to leave our car on site when we went in to the University using the park and ride. Overall extremely good value for money and a very pleasant experience. June 17, 2014
Rated 2.0 out of 5.0 by Friendly staff. Dreadful nights sleep. Staff were very friendly, professional and helpful. Room was basic but very clean. Dreadful nights sleep. "Soft" pillow was like a brick. Sleep was virtually impossible. June 16, 2014
Rated 5.0 out of 5.0 by Always clean and comfortable The only adverse comment is the quality of the shower gel which does not give a very good lather - almost as if it has been 'watered down'. Otherwise the overnight stay was as comfortable and relaxing as on many previous occasions. June 12, 2014
Rated 5.0 out of 5.0 by Everything Perfect. I was pleasantly surprised when I arrived at this Hotel. It was modern,clean and the staff were smiling and friendly from the moment I arrived. The room was excellent with air conditioning and flat screen TV. My stay was relaxed and stress free. I would thoroughly recommend this hotel. It delivered everything it promised. June 12, 2014
Rated 5.0 out of 5.0 by friendly and helpful staff The hotel staff were very helpful in helping us to find the directions for the venue that our daughter was competing at in a trampoline competition for the regional finals which she came first in her group. It was guite late when we arrived but they were able to give us the directions. The breakfast was good and set us up for a busy and long day. The competition will be a yearly event so we will most definitely be using your hotel again next year. June 11, 2014
Rated 4.0 out of 5.0 by fine for a value stay hotel was clean, convenient, comfortable breakfast very busy and a bit low on choices at times but apart from that staff were very helpful and room was good June 11, 2014
Rated 5.0 out of 5.0 by Warm welcome Having spent most of the day in traffic jams on the M6 and northern M5, it was a joy to arrive at the Exeter Holiday Inn Express. The reception staff were friendly, professional and good humoured and our room was clean, quiet and comfortable. All the public spaces felt clean, fresh and cared for and the staff member who was clearing tables and restocking the breakfast buffet was smiling and friendly. In short, if you are looking for overnight accommodation in Exeter, the Holiday Inn Express is a bargain but the greatest asset it has, beyond the easy to find location and excellent value, is the staff. June 11, 2014
Rated 5.0 out of 5.0 by Great service, able to relax Maintained the usual high standard of Holiday Inn Express hotels. Clean rooms with the necessary equipment. Fresh satisfying food for breakfast with plenty of variety. June 7, 2014
Rated 5.0 out of 5.0 by Brilliant Service Made to feel welcome when booking in., The restaurant area was very well stocked with items at breakfast, the tables were very clean and the lady looking after the facility was tireless, rushing around all the time to make sure the guests were looked after- and with a smile! June 6, 2014
Rated 3.0 out of 5.0 by minor irritation some guests were very noisy returning to their room about 2am outside (again due to guests) there was rubbish strewn rather than put in bin. Some of it was still there next day - pity let the place down. June 5, 2014
Rated 5.0 out of 5.0 by holiday inn express great hotel, great staff and nice and clea. had an issue with air con but staff were great, wanted to move me but i stayed in my room. they did get a fan for me. would defo stay here agin. thanks for a great 2 nights stay June 5, 2014
Rated 5.0 out of 5.0 by Great night value for money Only stayed one night but we were very comfortable, the room was spotless and the breakfast was very welcome will stay again. June 4, 2014
Rated 5.0 out of 5.0 by Lovely staff and hotel All what I expected from this hotel. Will always use this property when staying in Devon. June 3, 2014
Rated 5.0 out of 5.0 by Stay in May Always meet a high standard - very seldom disappoints June 2, 2014
Rated 1.0 out of 5.0 by rooms small mattress had it Rooms small with sofa bed up for daughter you couldnt swing a cat mattress was disgusting you both rolled into middle of the double bed internet connection was a joke was told on leaving that they have a code they can use for internet June 2, 2014
Rated 4.0 out of 5.0 by Convenient Given the location (i.e., on the edge of a commercial business park), the hotel is totally convenient for accessing nearby offices, and caters for the overnighting businessman. Lack of dining options available, although there is a good pub across from the entrance offering good quality food. Rooms are clean and resonably confortable, with free wi-fi, which is a good job, as there is very little to do nearby of an evening. Buffet breakfast is fairly good, offering cereals, toast, pastries, yoghurts and cooked options, although there seemed to be fewer options on this last visit than on previous occasions. June 2, 2014
Rated 5.0 out of 5.0 comfortable and great staff Lovely hotel, with excellent front desk staff when we arrived. Very helpful and welcoming. Room very comfortable and clean to Will be using this hotel again! June 1, 2014
Rated 5.0 out of 5.0 by Excellent Stay The room was very comfortable with everything you need. The decor was very clean and up-to-date and had a beautiful bathroom. The buffet breakfast had more than enough to choose from. The staff were extremely polite and professional on our arrival and also when we booked out. I was very pleased with our stay and will certainly stay there again on our way down to Cornwall for our holidays. On arriving in Cornwall I realised that I had left some hair products in the bathroom, I rang the Ho!iday Inn whereby a very helpful receptionist called Laura said she would make enquiries and ring me back within the hour to let me know if they had my items. As she said, Laura rang me back within the hour to say they had the items and I could collect them on our return journey, which I did yesterday. I was delighted with her professionalism and couldn't thank enough. June 1, 2014
Rated 5.0 out of 5.0 by Close to perfection Excellent stay. Rooms are very practical, clean and the beds are comfy, and bath towels are a good size. Concerned that it would be too busy being a Bank Holiday (after our experience at Easter) but no problem at all. Easter problem was due to an early fire alarm which meant everyone went to breakfast at the same time and the service could not cope. This time went well and pleased to be asked if we were happy with this visit. Would recommend. Minor points to get to perfection: 1. Better lighting for the mirrors for the ladies (for make-up) 2. No suitable electrical points (in twin bed room) for using GHDs ie near a mirror 3. Hairdryer near a mirror (good) but nowhere to sit (or is it just twin rooms?) Otherwise, love the hotel. May 30, 2014
Rated 5.0 out of 5.0 by Comfortable bed, nice clean staffroom, friendly Nice clean modern hotel, great customer service. Good breakfast, eat as much as you like . Plenty of free parking. Great place to stay and explore Devon May 29, 2014
Rated 3.0 out of 5.0 by Good location Check-in was fine, and everything in the room worked! It was a bit of a squeeze with the sofa bed in use, but we managed. Breakfast was rather crazy, with items running out left, right and centre, but it was Bank Holiday weekend and the place was packed. Little niggly things, like the sugar not being replenished in our room, but overall it was fine - just very busy. Staff were polite and as helpful as they could be, given that they were pretty stretched. May 29, 2014
Rated 4.0 out of 5.0 by Devon show stay Very easy to find just of the M5 at junction 29 but far enough away that you can not hear the road noise at night. on arrival very easy booking in and finding the room which was clean and tidy on first impression found papers between the wall and the bed later. bathroom was clean but no shelf every thing has to go on the shelf around the sink. Staff very helpful at all times . Breakfast was fine. As the purpose of our stay was to visit the Devon County Show on Saturday 24th May which was canceled because of the state of the car parking at the show ground. we found this location to be very good for exploring the area around Exeter and found lots to do for the day May 28, 2014
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