Rated 4.4 out of 5 by 465
Rated 3.0 out of 5.0 by JohnOfReading Comfortable room. Shame about breakfast
Full temperature control
T & C facilities in room
Machine coffee - drinkable but no better
December 23, 2014
Rated 4.0 out of 5.0 by Miandms Comfortable if a little basic in bar/lounge areas
A little awkward finding the car park from the main road. The hotel is clearly visible from roadside so the natural assumption is to turn right. This takes you into a business park with no access to hotel. The Wifi never seemed to work and I gave up in the end. The room itself was spotless and very comfortable. The double use door in the bathroom can be a little claustrophobic. Staff very friendly and efficient.
December 22, 2014
Rated 5.0 out of 5.0 by landa1 Usual great Holday Inn Express service
This is a good Holiday Inn Express well-placed for Exeter City shopping or using the nearby Airport. The welcome is friendly and professional; the staff were more than happy to look up our IHG rewards number so we could use the free WiFi offered. The room was lovely and clean, comfortable and well-lit, with easily-controlled air-conditioning, the bed comfortable with a choice of pillows, and excellent mattress. The bathroom and shower were clean and the water consistently hot when required. Breakfast was good with complimentary newspaper. Snacks and drinks were provided and help to obtain take-away evening meals from local businesses.
My only criticisms - the signage outside the hotel could be better as it is easy to miss the entrance on a busy roundabout, and it is a shame that evening meals are not provided in the nice breakfast room.
December 21, 2014
Rated 4.0 out of 5.0 by Alanoliva Good value Hotel
Good location just off M5. Very friendly staff, clean comfortable room. Breakfast a let down, coffee awful and toaster a nightmare but otherwise an adequate variety. on offer
December 20, 2014
Rated 4.0 out of 5.0 by SteveSP61 Holiday Inn Exeter
Convenient with good service and nice pub local to the hotel
December 19, 2014
Rated 5.0 out of 5.0 by David1965 As promised
Everything was as promised. Exactly waht I wanted.
December 19, 2014
Rated 4.0 out of 5.0 by DaveK88 Usual excellent standard
Only stayed one night but got the usual high standard of service normally expected from a Holiday Inn Express.
December 16, 2014
Rated 4.0 out of 5.0 by Charley39 Great service
We've stayed at the Exeter hotel quite a few times before and it's always been good.
This time there was a problem with the air conditioning unit being noisy (even turned off at the wall) and we had a disturbed night.
When we reported this in the morning, the response from the staff was great. The were genuinely sorry that we'd had a bad night and arranged a different room for us the second night.
I know that sometimes things do go wrong and it can be frustrating, but the response of the staff really helped make us feel looked after and we haven't been put off returning for another visit.
December 12, 2014