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Rated 4.4 out of 5 by 409 reviewers.
Rated 5.0 out of 5.0 by Friendly staff ,excellent service and quiet,clean room Arrived quite late to check in.Warm friendly and helpful service.Room excellent,and very quiet.Good choice at breakfast and all staff very pleasant. April 21, 2014
Rated 4.0 out of 5.0 by Friendly staff who easily overcame minor issues Was a friendly welcome on arrival. We're very good with my little girl who was excited due to first time staying somewhere that wasn't family. Booked family room, when arrived child's bed wasn't made ready with lining but phoned reception and dealt with it straight away. We're on first floor and lift was out of action. But again staff dealt with this by offering to help with luggage. If looking for a stay to break up trip to Devon or Cornwall or just want to visit Exeter would recommend. Beware of stampeded at breakfast of family's on a bank holiday weekend. Do feel for the chef keeping up with demand. If need evening meal the pub adjoining holiday inn was excellent. April 21, 2014
Rated 4.0 out of 5.0 by Bed comfort Mattress was a little too soft for me, and there was not always enough breakfast available. supply appeared to be less than the demand most of the time. other wise the stay was good April 21, 2014
Rated 5.0 out of 5.0 by Comfortable, clean and dog-friendly! This was the 2nd time we have stayed at this hotel and both have been good. As a Rewards Points night, the value is not in question - the main reasons for choosing this hotel were a) location - near the end of the M5, which gives great access to South Devon, and b) they accept well-behaved dogs (for a £15 supplement). Families with dogs are allocated a room on the ground floor, to enable owners to take them outside - we were in a nice quiet corner, so there was no noise from the usual people returning to their rooms late, which also helped. The sofa beds in Holiday Inns are not too comfortable, but at least it enabled us to have our children with us in the room - from previous experience we remembered to take an extra duvet to put on top of the mattress to make it more comfortable. Like all HI Expresses, the breakfasts are basic, with the scrambled egg and sausages having little taste, but there was certainly enough alternatives to fill us up before a busy day. Overall, a comfortable and enjoyable stay and we will certainly return again. April 17, 2014
Rated 4.0 out of 5.0 by Good apart from aircon Hi stayed for one night to celebrate our wedding anniversary having stayed before .We stayed in room 46 turned off room aircon before bed woke at 3:30 am to the sound of what i thought was the room next door having a shower but it went on for hours.Turn out to be air con if you turned it off it sounded like running water,unless you kept it on which was too noisy too sleep.Apart from that had excellent stay.Informed reception in morning who said they would look at it. April 9, 2014
Rated 2.0 out of 5.0 by Poor sleep Generally had a good stay, however awoke at 3am with a funny noise in the room. First I thought it was the air conditioning but this was off. Only other thing I could think is we were near a cistern and we could hear it filling up when other people flushed the toilet??Anyway kept hearing it so didn't sleep well. Shame April 9, 2014
Rated 5.0 out of 5.0 by very clean and comfortable and friendly staff very enjoyable and relaxing stay. very clean and tiedy room. April 9, 2014
Rated 4.0 out of 5.0 by All round good value Their very consistent approach does mean that the business traveller knows exactly what he'she is going to get when they arrive tired and late at night after a long drive or busy day a long way from home. Holiday Inn Express becomes that "Home-from-Home" because we know where everything is and it's easy to unwind ... well I'm back there for three nights again this week in the same room which says something...!! April 7, 2014
Rated 5.0 out of 5.0 by Good location and friendly staff This hotel is well situated for a trip into Exeter and back. The staff are extremely friendly and helpful and overall we had an enjoyable stay. April 6, 2014
Rated 5.0 out of 5.0 by Just a great place to relax, sleep and be welcomed Visiting the south west. Exeter or further afield you can find better. People should stay here. The rooms are comfortable. The service is great. A welcoming smile is just the thing you need and you get if here. March 26, 2014
Rated 4.0 out of 5.0 by Good Value For Money As per usual this location provided a warm welcome and an overall good service, will use again. March 17, 2014
Rated 5.0 out of 5.0 by Excellent value Staff as usual very friendly and helpful. Breakfast was very good. We would recommend you give it a try. March 13, 2014
Rated 5.0 out of 5.0 by Relaxing time.... Another good stay here. Great check in experience, friendly staff and fast service. No complaints, well done, keep up the good work March 12, 2014
Rated 4.0 out of 5.0 by Friendly and trouble free stay Reception was friendly and helpful and the room was comfortable. A very convenient two night stay in Exeter. Good value. March 12, 2014
Rated 5.0 out of 5.0 by Comfortable room and wonderful service Needed to spend the weekend in Exeter a Holiday Inn were the natural choice. All the facilities we needed and 12 noon checkout was the icing on the cake. March 7, 2014
Rated 5.0 out of 5.0 by Happy Experience The room is comfortable and clean. The staff are friendly and helpful. March 1, 2014
Rated 4.0 out of 5.0 Friendly and efficient reception Really enjoyed our stay even though it was only for one night to visit relatives in Exeter. The room including the bathroom was very clean and in good order, full marks to the staff involved. Breakfast a bit of a melee but maybe we timed it wrong so a bit short on some food choices and seating choices. Would recommend this hotel any day in preference to the opposition! February 26, 2014
Rated 5.0 out of 5.0 by Breakfast Although there was an adequate amount of choice, unfortunately the baked beans were rock hard and the scrambled egg was too watery. Obviously made from powered egg and unsuccessfully cooked! February 26, 2014
Rated 5.0 out of 5.0 by Everything you need Second stay in this hotel, both times we were pleased with the service, room, cleanliness, food and value. It's a great location for our regular visits to Devon to see relatives. Will definitely be staying again. February 26, 2014
Rated 5.0 out of 5.0 by Excellent - as always Once again an excellent stay at Holiday Inn Express. All hotels that we have stayed in with this group are based on the same quality and service making it an easy choice of which hotel group to choose wherever we go and this one was no different. The standard of the room is first class as is the friendliness of all staff. No hesitation therefore in booking with this group again. February 26, 2014
Rated 5.0 out of 5.0 by Great place to stay I love the fact that IHG Members are recognised, room allocatted very clean and tidy as always. The staff are incredibly friendly, in particular Meghan who very kindly arranged a corporate rate for us with the minimum of fuss. Stayed hear several times before as its convenient to local restuarants, and will continue to stay as to date I simply cannot fault it. February 26, 2014
Rated 4.0 out of 5.0 by Good in-room amenities and very comfortable We were very pleasantly surprised at the value provided for the price charged and would certainly stay again February 26, 2014
Rated 5.0 out of 5.0 by Lovely staff and good location Friendly and helpful staff at all times. Clean rooms and a good breakfast, what more do you need. The pub across the carpark is great too! Would definitely recommend and stay again. The only criticism that I have is that the rooms are too hot even with the window open but that is generally the case with most hotels February 25, 2014
Rated 5.0 out of 5.0 by Really helpful staff Stayed here a few times, location ideal for dining, nice restaurant located only metres away. Local Harvester or Beefeater type restaurant approx 5 minutes walk away or Taxi into town for less then a fiver. Staff at this hotel always smiling, happy to help and above all appear to enjoy working at the hotel. February 25, 2014
Rated 3.0 out of 5.0 by OK, but needs maintenance This hotel is well located for business but is away from the city centre so its not much good for tourists unless you walk to the Park & Ride bus station nearby. The staff were excellent and the breakfast was to the normal reasonable standard. The room is Holiday Inn standard design, but my room had a few issues: the heater was noisy when it kicked in on the thermostat, the shower curtain was too short (meaning a wet floor!) and the bathroom extractor fan wasn't powerful enough, so there was a sign on the bathroom door asking guests to close the door to avoid the moisture from the shower setting the fire alarm off (!!!) February 23, 2014
Rated 5.0 out of 5.0 by Great staff Enjoyable stay despite poor weather and return flight cancelled February 15, 2014
Rated 5.0 out of 5.0 by Relaxing comfortable clean rooms We stayed at this hotel for one night, we were made welcome on arrival. The room was clean with good controllable heating, great shower room and comfortable beds. Breakfast was good, and check in and out was quick. February 13, 2014
Rated 4.0 out of 5.0 by H.i.express exeter Easy access, good parking, bright warm hotel and room. Had a nice relaxing stay February 13, 2014
Rated 5.0 out of 5.0 by room very clean and comfortable. Despite terrible weather the stay was very nice,however the breakfast area needs to be updated. February 12, 2014
Rated 5.0 out of 5.0 by Excellent Ideally situated for an early start from Exeter airport the following morning. Comfortable. Very good value. Quiet. Breakfast available for our 5 am departure February 2, 2014
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