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Rated 4.4 out of 5 by 325 reviewers.
Rated 5.0 out of 5.0 by Good Weekend Reason for stay was working a model railway show at the Matford Centre.Holiday Inn Express did not seem the easiest place to find but when we did there was adequate parking ,a friendly staff to book us in and a very pleasant well appointed room.Spotless and welcoming. The complimentry breakfast was a nice touch with an excellent selection with a hot offering if you are hungry. Well done to all. I will always use a major chain hotel whenever possible. The local "Inn" usually disapoints on all fronts unfortunately. October 24, 2013
Rated 5.0 out of 5.0 by Great Stayed here several times, never been disappointed. Friendly staff, excellent breakfast October 23, 2013
Rated 4.0 out of 5.0 by over night stop another great example of holiday inn value and service. Hotel was clean, staff friendly and location great for an over night stop on the way down to Cornwall. October 20, 2013
Rated 5.0 out of 5.0 by great service..... staff very friendly. Comfortable but unable to lower the temperature of the air conditioning below 19 C. Friendly staff. No bacon for breakfast but enough to eat. October 18, 2013
Rated 5.0 out of 5.0 by one night stop over, excellent High standard of cleanliness in the bathroom, bed comfortable. Only 4 small tubs of milk in room for drinks, staff very happy to supply more, after our long journey we were in need of plentiful refreshments. Reception staff were friendly and helpful. Would certainly return. October 17, 2013
Rated 5.0 out of 5.0 by Very good value for money Would highly recommend. Clean and comfortable. Staff attentive. Good breakfast. Would definitely stay again if in Exeter! October 16, 2013
Rated 4.0 out of 5.0 by A great night's sleep! We had a great stay - the one thing that struck us was the great night's sleep we had. The room temperature was just right, the bed was very comfortable, the bed covers were perfect and there was no noise to disturb us. We woke up really refreshed - not something you can often say about many a hotel! October 16, 2013
Rated 5.0 out of 5.0 by Would be happy to stay again : ) Friendly & helpful staff, clean rooms & comfortable beds, nice atmosphere and good breakfast variety. I would be happy to stay here again. No fuss, no hassle, a very pleasent stay. Thank you :) October 16, 2013
Rated 4.0 out of 5.0 good value My wife and I stayed at this venue with my sister and her husband as a stop over point to meet some of our family on route to Cornwall. On arrival the reception staff were very pleasant and had out advanced booking requirements to hand. The room was extremely clean and welcoming and room temperature was easy to control. The air conditioning unit was a bit noisy for sleeping with it on.. but we could turn it off. The supply of 2 tea and coffe bags were totally inadequate for us, but we could get extra supplies via reception. The breakfast was good, especially as it was included in the price... But there could have been a bit more choice, eg. Bacon/mushrooms included. The staff were also rather quick in clearing it all away by 0945, bearing in mind a last arrival time of 0930... Unless you were supposed to finish by then, in which case that should be explained upon arrival. However these are all mi.or points that could do with attention.. but all in all it was very good value for money. October 15, 2013
Rated 3.0 out of 5.0 by breakfast poor choice i was sad to see a lack of hot food. Being a vegetarian it would have been nice to see mushrooms, tomatoes, eggs, rather than meat sausages, and scrambled eggs and beans only. Sometimes it is nice to have a cooked breakfast before a busy conference. I met a group of people at my conference who had cancelled their rooms at the hotel due to the poor breakfast they had last time they stayed. October 13, 2013
Rated 5.0 out of 5.0 by Excellent Value for Money I chose this hotel as it was the best deal I could get at the time for Exeter. Staff were very friendly and helpful. The room was very comfortable and clean. Breakfast was plentiful and there was a good variety. The local park and ride was just across the road making it very accessible for shopping in Exeter. A most enjoyable stay. Thankyou. October 11, 2013
Rated 5.0 out of 5.0 by 5 star in all aspects Most enjoyable weekend. Clean,comfortable and most friendly. Highly recommended. October 10, 2013
Rated 4.0 out of 5.0 by Just the job Excellent staff,comfortable room,good location including close proximity to reasonable pub. Will definitely use this hotel again and good advert for the brand. October 7, 2013
Rated 1.0 out of 5.0 by Nice room, shame about breakfast Lovely room for the price, spoiled by terrible breakfast. Thin, over-sweet orange juice from one machine, thick, over-strong coffee from another machine, grey solid scrambled egg that looked like it had sat for hours and a sausage with no taste or texture of meat. Residents would do better at a roadside van on the A303. A truly dreadful breakfast - I will not stay here again. October 7, 2013
Rated 5.0 out of 5.0 by Very Friendly Staff As with all previous visits to this Hotel the Staff were very helpfull and attentive. In particular Amy on reception went the extra mile to ensure our family visit to our Royal Marine Son was most enjoyable, thank you. October 1, 2013
Rated 5.0 out of 5.0 by Comfortable and clean. We stayed for a three night break and were very impressed with the hotel ,staff and breakfast choices .It got very busy at breakfast time one morning but there was always a free table thanks to the efficiency of the staff.Our room was comfortable and spotlessly clean.The local bar/restaurant was ok but the menu was a bit limited for choice. October 1, 2013
Rated 5.0 out of 5.0 by Great location and very friendly helpful staff Stayed here for two nights. room was spotlessly clean and of a very good size. .Extra pillows were supplied promptly when asked for. Breakfast choices were very satisfactory and staff worked hard to keep a plentiful supply of food available for all the guests. Reception staff were extremely helpful and friendly. Directly opposite the hotel there was a Park and Ride which took us into the centre of Exeter in about 20 minutes, fabulous service. Will definitely stay here again when visiting Exeter. Great pub near by "The Barn Owl" , food was wonderful. September 30, 2013
Rated 4.0 out of 5.0 by Just the job Arrived late into the evening, was greeted warmly and recognised as an IHG member. The room was spacious with a comfortable bed and plenty of room for storage. Only downside was the 'Barn Owl' pub restaurant,separate from the hotel, which is very hit and miss re quality & service. I've used this hotel before for business and would definitely return. September 29, 2013
Rated 2.0 out of 5.0 by Far from town Hotel is outside of the city and a way from The city of Exeter. Rewards points not credited immediately, even through reservations was made directly through the IHG app. September 27, 2013
Rated 5.0 out of 5.0 by Really Relaxing Stay We only stayed 1 night at this Express HI. Easylocation right near junction of M5. Good sized car park with plenty of spaces. The hotel staff were extremely helpful. The recommendation to go to Exmouth for a walk along the Esplanade was for me and my wife was perfect - and what a nice place. We ateat the Grove - a pub on the sea front which had good food and wasn't too expensive. The room was very comfortable with modern air conditioning and a lovely shower room. We were tucked round the back of the hotel and so it was very quiet. Breakfast the next morning was sausages and scrambled eggs cooked perfectly. We will certainly be staying at Exeter Express Holiday Inn again!! September 26, 2013
Rated 5.0 out of 5.0 by Enjoyable stay Stayed for 2 nights. Comfortable room, very good complimentary breakfast and lovely staff. Good pub right next door too. Would stay again September 25, 2013
Rated 5.0 out of 5.0 by Excellent Hotel Once again we have had a superb stay at this Hotel. The rooms are spotless and all the staff very friendly and professional.We have visited many Hotels in the past in England and Europe and this is by far the best.We find the location very good for exploring Devon,Somerset and Dorset and very convenient for the airport.I would recommend this Hotel to anyone. September 25, 2013
Rated 4.0 out of 5.0 by Good Location Good location, friendly staff, no hassle. What more could you ask for?? Oh and yes a pub next door!! September 23, 2013
Rated 5.0 out of 5.0 by an excellent stay The only down side was that we had to go out very early in the mornings and were not able to have breakfast. September 20, 2013
Rated 5.0 out of 5.0 by Always a good experience We stayed here twice in a week on our way to and from Cornwall. The room request was spot on, room 256 high floor, overlooking the lake and quiet. Has all the comforts you will need for a good nights sleep. The free breakfast is very good too. The only problem with our first stay is a coach party arrived at 7 am for breakfast and it was total chaos, we had got up early to avoid the queues! Our next visit was far better, excellent breakfast. The bar is good too. Customer service is Brilliant. We will return for our 5th visit, no doubt, well done and thank you team. September 19, 2013
Rated 4.0 out of 5.0 by Good experience but...... Quite enjoyable stay for 2 nights. Room clean and had all necessary requirements. However, we were surprised to find on Friday 6th September at about 8.30pm that there was no Scotch available at the hotel bar. The only thing they could offer was Glenfiddich malt whiskey. Not to everyone taste and more expensive. In addition no brandy was available at all. Would welcome your comments. September 15, 2013
Rated 4.0 out of 5.0 by Good Facilities at a reasonable price. We stayed for 2 nights 6/7thSep to visit the south devon area.The Hotel is very conveniently located to do this. Our room/bathroom was spotless .Excellent shower , easily controlled. First class breakfast choice -continental and/or hot items. A great service is the option to have a takeaway delivered in the evening and eaten in the breakfast area. Well done for that. I am an IHG reward club member and this was the first time that I felt it wasn't recognised. Perhaps the receptionist wasnt aware of it .I felt she came across as a bit dimissive. I could be wrong though. It was rather noisy both nights we stayed .There was a rugby trip gang there and throughout the early morning hours every time the boys came in you'd swear they were coming through our room to get to theirs.Ours was the nearest to the ground floor rooms entrance.The night staff tried their best. I could hear them. But, all in all it was a pleasant stay and the cons will not detract us from using Holiday Inn Express again September 12, 2013
Rated 5.0 out of 5.0 by highly reccommended very clean , bright and comfy . the staff are welcoming and would not hesitate to reccommend. September 10, 2013
Rated 4.0 out of 5.0 by Good accommodation but needs some obvious signage! This was very comfortable and spotlessly clean. Bedroom well appointed and bathroom ideal and well-equipped. Night lighting an advantage! However this hotel, to those unfamiliar with the area, is not easy to find and is in need of obvious signage given that it is approached by a major road which then divides into roads, all going in different directions. You commit yourself to one of them and find you are in the wrong lane and there is no going back!! We were informed that the local council have refused to allow Holiday Inn its own signage to show guests where it is. This is patently ridiculous-either Exeter wants tourists and travellers, or it doesn't!! Someone at Exeter City Council needs to wake up and start being practical. This is a good hotel and well-run with good staff, but we shan't return as the access road is far too complicated. Sorry! September 9, 2013
Rated 5.0 out of 5.0 by All round good eggs ! Had to book 3 overnight accommodation rooms for late August 2013 for our sons wedding and it was a choice of here or the Premier Inn 2 miles away. Premier Inn was £30 more expensive per room and breakfast would have been around £8 per person on top of this (7 people in party). Our stay here was faultless, staff available at the bar at 1.30 am !!! and plenty of hot or cold breakfast available. Would have no hesitation in re-booking September 5, 2013
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