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Rated 4.4 out of 5 by 235 reviewers.
Rated 5.0 out of 5.0 by up to standard Check in/out was efficient and friendly. Hotel was in convenient position for access to motorway. Room was clean and functional. Free car parking and wi fi always useful. June 10, 2013
Rated 5.0 out of 5.0 by Nice, quiet, clean Very friendly staff, clean rooms. I will come again June 8, 2013
Rated 5.0 out of 5.0 by short break helpful polite staff, comfortable room all be it a bit cramped with the sofa bed open. June 7, 2013
Rated 4.0 out of 5.0 by Very convenient position off main road into Exeter Lovely hotel in a leafy setting. The room was perfect and the comfort of the beds and pillows excellent. The staff and facilities were of a high standard which is what I have now come to expect of this chain of hotels. June 5, 2013
Rated 4.0 out of 5.0 by Good hotel with excellent staff We were pleased with the standards of the hotel. The reception staff were particularly good - very helpful, amiable and, whilst being totally professional, were able to be themselves. The room was comfortable with everything you would need for an overnight stay. Breakfast was satisfactory, though there could have been a little more choice in the cooked food sector. The hotel does not provide much of a evening meal choice - it is an express venue - but there is an excellent pub 100 metres away, which, on both the times we have used it, offers good food inexpensively, with a wide choice. Overall, a very satisfactory experience. June 3, 2013
Rated 5.0 out of 5.0 by Beyond the call of duty I used the hotel for an overnight stay prior to the start of an ultra distance (100 mile) walking event. When I asked if it may be possible to get an early breakfast (4:45am) on the 'special request' section of the booking form I didn't expect the full range to be available. It turned out I wasn't the only early bird as others were up to catch early flights. That's what I call service way above the call of duty! May 30, 2013
Rated 4.0 out of 5.0 by Does what it needs to Stayed here for one night to break the journey up. Did everything it needed to do for this. However, the pub/restaurant on the same site was absolutely amazing. Worth visiting just for that alone. May 28, 2013
Rated 4.0 out of 5.0 by Nice stay in Exeter We only can recommend this hotel. We had a valuable recreation on our way home after 13 days on the road trough GB. May 24, 2013
Rated 5.0 out of 5.0 by Yet again excellent service. The usual high standards for this hotel with the only problem being that the local restaurant was closed due to refurbishment. May 19, 2013
Rated 4.0 out of 5.0 by Comfortable and friendly Overnight stopover,ideal location for our onward journey to the South West Coast. May 16, 2013
Rated 5.0 out of 5.0 by Well worth the money Great Value for the money. The Inn is situated in lovely quiet surroundings. The room was large, comfortable, well appointed and clean. The bathroom was well fitted and again considering the cost of the room was very clean. Overall would certainly use this chain again. Staff were courteous and helpful. May 12, 2013
Rated 5.0 out of 5.0 by Quiet Location our stay was on Sunday before May Bank Holiday, rooms where quiet, despite being not far from motorway, no traffic noise, staff friendly and helpful, busy at breakfast, food was tasty and plentiful and no queue's, would say the hotel appeared busy but as stated quiet The pub across the way the food was ok as was the service May 11, 2013
Rated 5.0 out of 5.0 by Great service, friendly staff Stayed over may bank holiday weekend, Hotel very busy, staff very friendly, had very welcoming stay, will stay again. May 11, 2013
Rated 4.0 out of 5.0 by Lovely room comfortable bed Great nights sleep in really comfortable bed. Just a little disappointed with the breakfast. I would recommend just sticking with continental and toast. May 9, 2013
Rated 1.0 out of 5.0 by Delivered a training course here Not really impressed and will not be delivering any courses here again. Only really positive thing I can say is pre course information which was really good. Room was cramped, no appropriate place to have a projector without not using flip chart. Food choices for lunch were very basic. My clients thought everything was very poor. I shall be going elsewhere next time in Exeter. May 9, 2013
Rated 5.0 out of 5.0 Great Location and hotel Hotel is in a great location, it's comfortable, clean and finished to a high standard. I travel a lot with business and pleasure and I'd definately recommend this hotel May 9, 2013
Rated 5.0 out of 5.0 by Recommended Hotel and room was clean and tidy, staff were friendly, breakfast was adequate, location was perfectly situated for our visit to Exeter. If I have to visit this area again I would stay there. Overall value for money! May 9, 2013
Rated 4.0 out of 5.0 by Good Value, comfortable and convenient This HI Express is easy to find and get to. It is very close to a park and ride terminal so you don't have to drive downtown, and the pub next door, the Barn Owl, has a good menu. May 3, 2013
Rated 5.0 out of 5.0 by Good room and service Stayed mid April 2013 and found the room in good condition, clean and to the standard I expected. Helpful staff and good breakfast as advertised. Location is good for park & ride into Exeter centre. April 27, 2013
Rated 5.0 out of 5.0 by .very comfortable and good service excellent and highly recommended accommodation with good service April 26, 2013
Rated 5.0 out of 5.0 by Good nights sleep Close to lovely pub, close to bus station that takes you into town. £10 taxi away from airport. Clean, modern, lovely staff, couldnt have asked for more!! April 22, 2013
Rated 5.0 out of 5.0 by Very good, as always Very good stay with the normal excellent service at HI Express hotels. I was particularly pleased to be able to access the 'free' Internet service in my room. I wish this were possible at all the hotels! April 21, 2013
Rated 3.0 out of 5.0 by Nice Clean Room Nice Hotel with good location, the room was comfortable and the Maid service was top notch The Breakfast area is small and can get crowded very easily, but staff keep all items topped up well. My only complaint is that the Barman tried to give me a Gin & Tonic with no ice & slice, sorry that is part of a G&T, he did get some ice but only on my request. April 19, 2013
Rated 3.0 out of 5.0 by Not as expected We had stayed at this HIE previously & were highly satisfied with the location, staff and facilities offered. THIS STAY did not match up to our previous stay for two reasons. The reception staff were not at all welcoming & did not acknowledge us either entering or leaving the reception area during our three days accomodation. Secondly, during breakfast, the dining area was swamped with business people, who were selfishly devouring all the food in sight, with single residents occupying a table intended for four, no one giving any hint of consideration to families with small children, who must have found it bewildering. On our first morning, we could only get seated at a coffee table, at the side of which, a Speed Awareness course was being orchestrated in an adjacent room. What has previously been a pleasant experience turned into a noisy chaotic one. April 16, 2013
Rated 5.0 out of 5.0 by friendly staff and relaxing hotel would recommend and stay again myself. front desk staff friendly and polite, room comfortable and clean, breakfast had good choice hot food changed on a regular basis so nothing went cold. very easy to find off J29 of M5. April 14, 2013
Rated 3.0 out of 5.0 by Nice place but no dinner service Very convenient and nice, comfortable room. Disappointing that we would have to walk across to Pub for an evening meal so we got a pizza. April 14, 2013
Rated 4.0 out of 5.0 by Comfortable and food value for money I received a warm welcome from reception. The room was clean and comfortable, if a little too warm. Although there is no restaurant as such, I was able to order a Pizza. This was ready in 15 mins and was piping hot; it went down well with a cold beer. Breakfast was self service and did just the job. I'd have no hesitation in returning. April 14, 2013
Rated 5.0 out of 5.0 by Very good facilities, thoughtful staff We have stayed here twice, both times before early morning flights out from Exeter. The staff were very thoughtful and even made sure that we received breakfast before we set off. April 12, 2013
Rated 4.0 out of 5.0 by One night stay As a IHG Gold Rewards member we were pleasantly surprised. This Holiday Inn Express Hotel was ideal for our one night stay, 2 adults and 2 children the room was clean, fresh, tidy and the staff were all very helpful. We would use this hotel again if we are in the area. April 11, 2013
Rated 4.0 out of 5.0 by As I expected but pleasantly surprised at FREE Wi-Fi :o) I stayed here one night on a business trip to the airport. Not much to say really as it was everything I had expected from the chain. Everything was clean and tidy BUT I really appreciated the free wifi as I had quite a few hours to spend as I was working by myself, why can't other hotel groups do the same? I also enjoyed the evening meal eating at the local pub, The Barn Owl, across the car park but watch out coming back down the steps as it was dark and the lamp stand was not working. Although that's probably one for the pub, not the Holiday Inn department? The airport being a couple of miles away attracted several late night planes which were a little annoying, as they woke me up flying directly overhead... Twice, but thats why I stayed there to be near the airport, so I probably can't grumble too much! Unlike some hotels, I chose to leave the mattress protector / incontinence sheet on, as it was the breathable type not a plastic sheet with fabric on the top, so well done, other hotels take note! Breakfast was adequate with the usual fare. I had cerial followed by scrambled egg sausage and beans and finished with a tiny croisant, black coffee and orange juice. I sampled just about everything, which kept me going all day. If I am fortunate to get another job at the airport I would definately stay here again, but maybe bring some earplugs next time, as I am definatly a light sleeper. April 10, 2013
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