Rated 4.0 out of 5 by 157
Rated 5.0 out of 5.0 by tall Ron Very good hotel
Very good hotel, clean, friendly staff, good breakfast selections. I would recommend this hotel.
July 29, 2015
Rated 5.0 out of 5.0 by MaryPO HI
Excellent!! Staff could have been friendlier but overall a great place to stay!
July 27, 2015
Rated 2.0 out of 5.0 by EZ Rider Room ok but front desk staff very inefficient.
I often use this hotel when visiting Virginia's Eastern Shore for business. My stay is usually quite enjoyable, but this last visit was a bit disappointing. While check in was fairly efficient, later I had difficulty getting someone at the front desk to answer the phone for a wake-up call. This was around 10: p.m. Also, during check in the clerk was unable to enter my points as a Gold Club member, so she wrote the info down promising someone would record them.
I went to the lobby and there were 2 clerks there; one was on her way to clean a room that had not been cleaned properly by housekeeping. The remaining clerk appeared to be flustered and after several minutes asked if she could help me. When I requested a wake-up call, she asked me to wait while she found the appropriate place to enter the request.
At breakfast, there were no napkins available, though a roll of paper towels were on the counter.
July 26, 2015