Rated 4.0 out of 5 by 72
Rated 5.0 out of 5.0 by Sudani Fantatic Stay
My family have chosen this hotel to spend couple of nights to visit Virginia Beach, Silver Beach and Ocean City. Our reservation was for suite room, but when we checked in we found that the hotel received the reservation from Inter-continental in two separate reservations the first night was for a regular room and the other night for suite. My family was utterly disappointed. The front desk employee Brittney handled the issue in a very professional way. Due to the lack of suite availability she provided us with two rolling beds. She put a lot of efforts to make us happy one. At the end our stay was truly enjoyable. The staff in general is very welcoming and they listen to their customers requests. The hotel in general is quite due to its location and relatively clean, but the carpet needs to be changed. Furthermore, the complementary breakfast is reasonable, but there may not be enough variety if you are dieting.
August 21, 2014
Rated 4.0 out of 5.0 Ross
Our stay at the HI was fine, with the exception of no soap in the rooms---the hotel mamager could have bougth a supply of bar soap from the food store located about a mile south of the HI.
That expense would be nothing compared to a bunch of unhappy guest.
Without guest--you do not have a business that will survive
Please call me if you have any questions.
August 21, 2014
Rated 5.0 out of 5.0 by Phylbisl Nice room
You never expect much from a hotel in the middle of no where but this one was outstanding, the room was large and well equipped. The breakfast was the normal express meaL but the food was well prepared and hot. The lady who did the food kept the area clean and orderly. We left there feeling good and rested.
August 20, 2014