Rated 4.4 out of 5 by 194
Rated 3.0 out of 5.0 by JACM1234 Friendly staff, decent business hotel . . . but too loud.
Hotel exterior, interior and rooms are all pretty standard rooms - fine for the location and price. We have stayed her numerous times and it's been fine.
During our most recent stay, however, we were put in a 2nd floor poolside room. We were kept awake at least half of the night due to loud partiers at the pool (until 1-1:30 a.m.) and then by too-loud lobby music coming up through our floor. It was a very poor night of sleep so we checked out after only the first night of our four-night reservation.
Were charged a higher rate than the nightly rate quoted at time of reservation. The hotel fixed the billing so that the first night was much more expensive, and the rate went down each night. The hotel website did not indicate any such billing practice when we reserved. Under that policy, we paid way too much for a single night at the hotel.
July 18, 2015
Rated 4.0 out of 5.0 by Equipoman Old facility with very friendly people.
We woke up with water dripping from the ceiling in the bath room. The staff quickly moved us to a room across the hall and made an adjustment to our bill. The hotel is old and needs some serious up grades The AC was very noisy, which naturally made sleep difficult, but hearing the TV was also difficult.
July 18, 2015
Rated 5.0 out of 5.0 by Kermit69 Great staff, they go out of the way for guests.
I have been at this hotel often, they keep improving the property.
The staff is great and they do a wonderful job making you feel welcome!!
I look forward to staying here when I am in town.
July 18, 2015
Rated 5.0 out of 5.0 by Right_Coast Safe and Convenient
Excellent location near many local highways. Convenient drive to WCU campus. Hotel only has one entrance and exit for regular use so this makes for a secure building. The nights we stayed also happened to be nights that hotel was completely booked. For a full hotel it was extremely quiet. The room and bathroom was clean and the beds were comfortable. I look forward to staying again next week as well as the years to come while my daughter is attending West Chester University. GO RAMS!
July 16, 2015
Rated 2.0 out of 5.0 by laxfamily109 Economical but disappointing
Luckily the rate was discounted due to the tournament or I would have been even more upset if I had to pay the standard room rate. Staff and service needs to be stepped up.
July 15, 2015
Rated 1.0 out of 5.0 by Random12345 Dirty Bathrooms/Noisy/Horrible "free" Breakfast
Rooms near the elevators are noisy. Was relocated to a different room that had a dirty bathroom. Bath tub needed to be scrubbed, found hair as well. They also double charged the room by charging me and the company that was providing the room after explicitly explaining to the front desk that the charges were covered by the specified company I was visiting (This wasn't the first time this hotel managed accommodations on behalf of the company). I'm a Marriot fan an this is why.
July 14, 2015
Rated 5.0 out of 5.0 by wilkie2000 Good stay
Clean, quiet rooms. Staff was excellent. Breakfast was good.
July 13, 2015
Rated 3.0 out of 5.0 by TSumm1515 Works...but has issues
Overall the location of this hotel isn't bad. Staff is friendly and the beds are comfortable unless you get stuck sleeping on the pull out like I did. Wifi is very slow...painfully slow and I had to restart it several times to get it back on. Other than that, it's a fine place.
July 10, 2015